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UseResponse VS QuestionPro

Compare UseResponse VS QuestionPro and see what are their differences

Zendesk
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  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

QuestionPro logo QuestionPro

Create professional online surveys - fast, easy, and free. Online survey software, customer satisfaction, market research, employee satisfaction surveys
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • QuestionPro Landing page
    Landing page //
    2023-10-18

UseResponse videos

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Customer Feedback & Support Software UseResponse

QuestionPro videos

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QuestionPro Pulse Review App

More videos:

  • Review - Why is it important to conduct periodic employee reviews? | Customer testimonial | QuestionPro
  • Review - Employee performance review platform | Customer testimonial | QuestionPro

Category Popularity

0-100% (relative to UseResponse and QuestionPro)

UseResponse

QuestionPro

Customer Feedback
89 89%
Customer Feedback
11% 11
Surveys
0 0%
Surveys
100% 100
Help Desk
100 100%
Help Desk
0% 0
Forms And Surveys
0 0%
Forms And Surveys
100% 100

User comments

Share your experience with using UseResponse and QuestionPro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and QuestionPro

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

QuestionPro Reviews

10 SurveyMonkey Alternatives and Competitors in 2024
As one of the best SurveyMonkey alternatives, QuestionPro offers skip logic branching and customizable thank-you pages, enhancing the respondent experience. You can export raw data, integrate Google Sheets, and leverage features like sentiment and heatmap analysis for more detailed analysis.
Source: clickup.com
9 Survey Monkey Alternatives for Your 2024 Market Research
Aside from its knack for languages, QuestionPro is also packed with solid features for gathering customer feedback and other types of data. It offers many different question categories, detailed analytics, and customizable templates, which make it a handy tool for just about any survey project you’ve got in mind.
Source: www.fullsession.io
Live Polling: Free guide + Top 7 Live Poll Tools
Every tool discussed here has its strengths and nuances. While some cannot work without app downloads, some tools demand you to create presentations from scratch since they lack the import option and more. And, it is up to you to choose the proper tool to fit your unique event requirements. With QuestionPro’s LivePolls, we provide it and surpass your expectations.
Source: www.questionpro.com
15 Best SurveyMonkey Alternatives in 2022
QuestionPro another SurveyMonkey alternative has a wide range of applications to track and manage customer experience, the pulse of the customers, and employee engagement. It claims to create surveys within 5 minutes using 40+ question types. It has many features similar to SurveyMonkey, which is why it made it to the list.
Source: qualaroo.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Question Pro offers more than 30 question types and multiple pre-built survey templates that you can use to create personalized surveys and questionnaires. Plus, it provides tools to reach respondents through integrated pop-ups, email, and on social networks including Twitter and Facebook. If you are interested in similar solutions, check out the QuestionPro alternatives. To...
Source: financesonline.com

What are some alternatives?

When comparing UseResponse and QuestionPro, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

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