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Userback VS Reviewable

Compare Userback VS Reviewable and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Promote on VibeVoted
Alternatives Is it good?
Reviewable

GitHub code review platform.

Rating
0 reviews
Pricing
Open source
Promote on VibeVoted
Alternatives Is it good?
Bluebox.ai
Bluebox gives coding agents the production context they are missing. It briefs your agent with live runtime behavior before a change, investigates incidents, explains likely root cause, and returns a GitHub issue you review. Free to start. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Reviewable should be more popular than Userback. It has been mentioned 21 times since March 2021.

social mentions
3 vs 21
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 128

Base details

Website, pricing, platforms and company facts side by side.

Userback
Reviewable
Website userback.io reviewable.io
Pricing
Freemium Free trial Official pricing
Open source
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Code Collaboration Software Development Developer Tools Code Review +1

About Userback and Reviewable

In their own words, as submitted to SaaSHub.

Userback
Reviewable

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Reviewable yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Reviewable 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Detailed Review Process
    Reviewable offers a highly customizable review process that allows teams to define their own criteria for code reviews. This flexibility can enhance the quality of code by ensuring thorough checks and balances.
  • Integration with GitHub
    The platform integrates seamlessly with GitHub, which is beneficial for developers already using GitHub as their primary code repository. This integration enables streamlined workflows without the need to switch between multiple tools.
  • Real-time Collaboration
    Reviewable supports real-time collaboration, allowing team members to see changes and comments as they happen. This feature can enhance communication and the speed of the review process.
  • Advanced Commenting Features
    The tool offers advanced commenting features, such as single-threaded discussions and the ability to mark issues as resolved, which can help keep feedback organized and clear.
  • High Customizability
    Users can tailor the review process with various configurations, such as review state tracking and custom checklists. This customizability allows teams to adapt the tool to their workflow needs.

Possible disadvantages

  • Complex Setup
    The initial setup of Reviewable can be complex and time-consuming, especially for teams not familiar with configuring such tools. This can create a steep learning curve for new users.
  • Cost
    Reviewable is a paid service, and the cost can be a concern for small teams or individual developers, especially when considering other free or cheaper code review options.
  • Limited to GitHub
    As Reviewable is designed specifically for use with GitHub, teams using other version control systems like GitLab or Bitbucket won't be able to integrate the tool into their workflows.
  • Overwhelming Feature Set
    While Reviewable offers numerous features, this extensive set can be overwhelming for new users who may not need all of the functionalities, leading to potential underutilization.
  • User Interface Complexity
    Some users may find the user interface complex, with a high amount of information displayed at once. This can make it difficult to navigate for those who prefer simpler, more straightforward interfaces.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Reviewable

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Reviewable yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Reviewable 1 video + Add

Userback Explainer Video

Reviewable -- what is the fastest way to check out your review code?

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Reviewable
100% 100%
Customer Feedback
0% 0%
0% 0%
Developer Tools
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Code Review
100% 100%

Questions & Answers

As answered by people managing Userback and Reviewable.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Reviewable. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Reviewable 21 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: over 4 years ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Reviewable.io — Code review for GitHub repositories, free for public or personal repos. - Source: dev.to / almost 3 years ago
  • The GitHub for Code Review UI Needs Serious Innovation
    Yep, I agree! I work at, and use, Reviewable (https://reviewable.io) and we're the best way to review code on GitHub because we've focused on making the whole process better at every step. We've improved diffing, not only for large files... - Source: Hacker News / about 3 years ago
  • Software Engineering at Google
    Https://reviewable.io is the earliest full-powered Critique alternative for GitHub. It supports some cool things Critique doesn't/didn't, such as reviewing multi-commit branches (also across history-rewriting force-push cleanups), and... - Source: Hacker News / about 3 years ago

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Alternatives to Userback and Reviewable

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