Software Alternatives, Accelerators & Startups

Userback VS pkgsrc

Compare Userback VS pkgsrc and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

pkgsrc logo pkgsrc

pkgsrc is a framework for building over 17,000 open source software packages.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • pkgsrc Landing page
    Landing page //
    2023-06-30

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

pkgsrc features and specs

  • Cross-Platform Support
    pkgsrc is designed to be a portable package management system and can be used on a variety of Unix-like operating systems, including NetBSD, Solaris, Linux, and macOS. This cross-platform capability makes it a versatile tool for developers working in diverse environments.
  • Consistency Across Systems
    Using pkgsrc allows for a consistent package management experience regardless of the underlying operating system, reducing the learning curve and maintenance overhead for administrators managing multiple systems.
  • Comprehensive Package Collection
    pkgsrc offers a wide range of software packages, providing a robust collection that can meet diverse user needs from scientific libraries to web applications.
  • Quarterly Releases
    With quarterly releases, pkgsrc provides a balanced approach between stability and keeping software up to date, offering users new features regularly while maintaining reliability.
  • Flexible Build Options
    pkgsrc supports a flexible build system, allowing users to customize package builds with specific options or dependencies, tailored to their specific needs or system requirements.

Possible disadvantages of pkgsrc

  • Smaller Community
    Compared to other popular package management systems like apt (Debian/Ubuntu) or yum (RedHat/CentOS), pkgsrc has a relatively smaller community, which might affect the availability of support and community-driven improvements.
  • Potentially Older Software
    While pkgsrc maintains stable quarterly releases, it may occasionally lag behind other systems in terms of offering the very latest versions of certain software, which might not be ideal for users needing the newest features.
  • Manual Configuration
    Setting up pkgsrc might require manual interventions and configurations, which could pose a hurdle for users unfamiliar with its setup process or those who prefer more automated solutions.
  • Dependency Management
    Although pkgsrc is quite capable in dependency handling, some users may find its dependency resolution to be less automatic or seamless compared to other systems which offer more integrated solutions.
  • Performance Overhead
    Because it is designed to be cross-platform, there can be some performance overhead associated with using pkgsrc compared to native package managers that are optimized for specific operating systems.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

pkgsrc videos

pkgsrc on ChromeOS

More videos:

  • Review - Using pkgsrc for multi-platform deployments in heterogeneous environments, G Clifford Williams

Category Popularity

0-100% (relative to Userback and pkgsrc)
Customer Feedback
100 100%
0% 0
Developer Tools
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Package Manager
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and pkgsrc.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, pkgsrc should be more popular than Userback. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

pkgsrc mentions (11)

  • Debian isn't waiting for 2038 to blow up, switches to 64-bit time for everything
    > Most open source software packages are also compiled for BSD variants, they switched to 64 bit time_t a long time ago and reported back upstream any problems. * NetBSD in 2012: https://www.netbsd.org/releases/formal-6/NetBSD-6.0.html * OpenBSD in 2014: http://www.openbsd.org/55.html For packaging, NetBSD uses their (multi-platform) Pkgsrc, which has 29,000 packages, which probably covers a large swath of... - Source: Hacker News / about 1 year ago
  • Our Audit of Homebrew
    > https://pkgsrc.smartos.org/install-on-macos/ Note that Pkgsrc is a NetBSD-derived project. * https://pkgsrc.org The Joyent folks leveraged it to allow their customers, who were perhaps not as familiar with Solaris/SmartOS, a larger pool of packages. Pkgsrc was running on Solaris before Joyent, Joyent built on top of it. - Source: Hacker News / almost 2 years ago
  • Show HN: Brioche โ€“ A new Nix-like package manager
    Https://pkgsrc.org/ from netbsd runs on many systems. - Source: Hacker News / about 2 years ago
  • Installing packages without an internet connection?
    It seems according to pkgsrc.org that pkgin might follow the PKG_PATH environment variable. You're supposed to set PKG_PATH="http://cdn.NetBSD.org/pub/pkgsrc/packages/NetBSD/$(uname -p)/$(uname -r|cut -f '1 2' -d.)/All/", and according to uname(1), -p gives the processor architecture and -r gives the operating system [kernel] release. Source: over 3 years ago
  • pkgsrc.se is no more :(
    It seems like pkgsrc.org hasnโ€™t got the news yet. Source: over 3 years ago
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What are some alternatives?

When comparing Userback and pkgsrc, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Conda - Binary package manager with support for environments.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Homebrew - The missing package manager for macOS

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Yay - Yay is an AUR helper written in go, based on the design of yaourt, apacman and pacaur.