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Userback VS pkgsrc

Compare Userback VS pkgsrc and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
pkgsrc

pkgsrc is a framework for building over 17,000 open source software packages.

Rating
0 reviews
Pricing
Open source
Alternatives Is it good?
PromptBrake
Automated AI security testing for agents, chatbots, and APIs. Find prompt injection, data leaks, and unsafe behavior before launch. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, pkgsrc should be more popular than Userback. It has been mentioned 11 times since March 2021.

social mentions
3 vs 11
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 86

Base details

Website, pricing, platforms and company facts side by side.

Userback
pkgsrc
Website userback.io pkgsrc.org
Pricing
Freemium Free trial Official pricing
Open source
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Developer Tools Front End Package Manager Package Manager Productivity +1

About Userback and pkgsrc

In their own words, as submitted to SaaSHub.

Userback
pkgsrc

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of pkgsrc yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
pkgsrc 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Cross-Platform Support
    pkgsrc is designed to be a portable package management system and can be used on a variety of Unix-like operating systems, including NetBSD, Solaris, Linux, and macOS. This cross-platform capability makes it a versatile tool for developers working in diverse environments.
  • Consistency Across Systems
    Using pkgsrc allows for a consistent package management experience regardless of the underlying operating system, reducing the learning curve and maintenance overhead for administrators managing multiple systems.
  • Comprehensive Package Collection
    pkgsrc offers a wide range of software packages, providing a robust collection that can meet diverse user needs from scientific libraries to web applications.
  • Quarterly Releases
    With quarterly releases, pkgsrc provides a balanced approach between stability and keeping software up to date, offering users new features regularly while maintaining reliability.
  • Flexible Build Options
    pkgsrc supports a flexible build system, allowing users to customize package builds with specific options or dependencies, tailored to their specific needs or system requirements.

Possible disadvantages

  • Smaller Community
    Compared to other popular package management systems like apt (Debian/Ubuntu) or yum (RedHat/CentOS), pkgsrc has a relatively smaller community, which might affect the availability of support and community-driven improvements.
  • Potentially Older Software
    While pkgsrc maintains stable quarterly releases, it may occasionally lag behind other systems in terms of offering the very latest versions of certain software, which might not be ideal for users needing the newest features.
  • Manual Configuration
    Setting up pkgsrc might require manual interventions and configurations, which could pose a hurdle for users unfamiliar with its setup process or those who prefer more automated solutions.
  • Dependency Management
    Although pkgsrc is quite capable in dependency handling, some users may find its dependency resolution to be less automatic or seamless compared to other systems which offer more integrated solutions.
  • Performance Overhead
    Because it is designed to be cross-platform, there can be some performance overhead associated with using pkgsrc compared to native package managers that are optimized for specific operating systems.

Analysis

An editorial look at what each product does well and who it suits.

Userback
pkgsrc

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of pkgsrc yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
pkgsrc 2 videos + Add

Userback Explainer Video

pkgsrc on ChromeOS

More videos

  • - Using pkgsrc for multi-platform deployments in heterogeneous environments, G Clifford Williams

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
pkgsrc
100% 100%
Customer Feedback
0% 0%
0% 0%
Developer Tools
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Package Manager
100% 100%

Questions & Answers

As answered by people managing Userback and pkgsrc.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and pkgsrc. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
pkgsrc 11 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago
  • Debian isn't waiting for 2038 to blow up, switches to 64-bit time for everything
    > Most open source software packages are also compiled for BSD variants, they switched to 64 bit time_t a long time ago and reported back upstream any problems. * NetBSD in 2012:... - Source: Hacker News / about 1 year ago
  • Our Audit of Homebrew
    > https://pkgsrc.smartos.org/install-on-macos/ Note that Pkgsrc is a NetBSD-derived project. * https://pkgsrc.org The Joyent folks leveraged it to allow their customers, who were perhaps not as familiar with Solaris/SmartOS, a... - Source: Hacker News / about 2 years ago
  • Show HN: Brioche – A new Nix-like package manager
    Https://pkgsrc.org/ from netbsd runs on many systems. - Source: Hacker News / over 2 years ago

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Alternatives to Userback and pkgsrc

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