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Userback VS Perdoo

Compare Userback VS Perdoo and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Perdoo

OKR methodology, software and coaching

Rating
0 reviews
Alternatives Is it good?
ReleasePad
Changelog software that turns GitHub commits into release notes your users actually see — inside your app. Built for founders and teams who ship fast. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 148

Base details

Website, pricing, platforms and company facts side by side.

Userback
Perdoo
Website userback.io perdoo.com
Pricing
Freemium Free trial Official pricing
Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Goal Setting And OKRs Employee Performance Management Project Management Employee Management +1

About Userback and Perdoo

In their own words, as submitted to SaaSHub.

Userback
Perdoo

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Perdoo yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Perdoo 6 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Ease of Use
    Perdoo features a user-friendly interface that makes it easy for teams to set, track, and achieve their OKRs and goals without needing extensive training.
  • Integration
    Perdoo integrates seamlessly with a variety of tools such as Slack, Microsoft Teams, and Jira, allowing for a more cohesive workflow across different platforms.
  • Visualization
    The platform offers robust visualization tools including dashboards and progress charts, helping teams to easily monitor their progress.
  • Goal-setting Framework
    Perdoo supports both OKRs and other goal-setting frameworks, allowing companies flexibility in how they structure and track their objectives.
  • Reporting
    Advanced reporting features provide deep insights into performance metrics, which can be useful for management and strategic planning.
  • Customer Support
    Perdoo is known for its strong customer support, offering timely help and resources to solve user issues.

Possible disadvantages

  • Pricing
    Perdoo can be relatively expensive, especially for smaller teams or startups with limited budgets.
  • Learning Curve for Advanced Features
    While basic features are easy to use, some advanced features may require a bit of a learning curve for new users.
  • Customization Limitations
    Some users have reported limitations in customization, which can be a drawback for companies with unique or specific workflow requirements.
  • Feature Overload
    The extensive range of features can sometimes be overwhelming for new users who may find it difficult to prioritize which tools to use.
  • Mobile Experience
    The mobile experience is not as refined as the desktop version, potentially limiting usability for teams that rely heavily on mobile access.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Perdoo

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Good

Why this product is good

  • Perdoo is recognized as a useful tool for managing Objectives and Key Results (OKRs), facilitating goal-setting and performance tracking. It's praised for its ease of use, effective integration options, and comprehensive analytics. Users appreciate its focus on aligning individual, team, and company goals, which can drive strategic focus and improved outcomes. Additionally, Perdoo offers features like dynamic dashboards, performance tracking, and reporting, which help businesses maintain transparency and accountability.

Recommended for

  • Organizations implementing OKRs
  • Teams seeking streamlined goal-setting and tracking
  • Businesses that value transparency and data-driven strategies
  • Companies needing integration with other business tools for cohesive workflow

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Perdoo 1 video + Add

Userback Explainer Video

Improve your 1:1s with Perdoo

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Perdoo
100% 100%
Customer Feedback
0% 0%
0% 0%
Goal Setting And OKRs
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Employee Performance Management
100% 100%

Questions & Answers

As answered by people managing Userback and Perdoo.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Perdoo 0 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Tracking Perdoo since Mar 2021.

Alternatives to Userback and Perdoo

When comparing Userback and Perdoo, you can also consider the following products.

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