Software Alternatives, Accelerators & Startups

Userback VS Oxylabs

Compare Userback VS Oxylabs and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Oxylabs logo Oxylabs

A web intelligence collection platform and premium proxy provider, enabling companies of all sizes to utilize the power of big data.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Oxylabs Landing page
    Landing page //
    2023-06-02

Over the years in the market, Oxylabs has become a global leader in the web intelligence acquisition industry and has earned the trust of 3,500+ clients worldwide, including dozens of Fortune Global 500 companies, academia, and researchers.

Oxylabs offers one of the largest proxy pools in the marketโ€”102M+ IPs in 195 countries. The high success rates of its Web Scraper API and Web Unblocker enable customers to maintain robust data-gathering infrastructures to power their businesses.

Clients rely on Oxylabs' premium service for market research, ad verification, brand protection, travel fare aggregation, SEO monitoring, pricing intelligence, and more.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Oxylabs

Website
oxylabs.io
$ Details
paid Free Trial $8.0 (per GB)
Platforms
Web Windows Mac OSX Android Google Chrome Browser
Release Date
2015 January

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Oxylabs features and specs

  • Residential Proxies
  • Mobile Proxies
  • Datacenter Proxies
  • Dedicated Datacenter Proxies
  • ISP Proxies
  • Web Scraper API
  • Web Unblocker
  • Company Datasets
  • E-Commerce Product Datasets
  • Job Postings Datasets
  • Community and Code Datasets
  • Product Review Datasets

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Oxylabs videos

Oxylabs Residential Proxy Self-Service Tutorial | Oxylabs

More videos:

  • Tutorial - Python Web Scraping Tutorial: Step-by-Step
  • Demo - Oxylabs Datacenter Proxies
  • Demo - Oxylabs Residential Proxies
  • Review - How to Choose the Best Proxies?

Category Popularity

0-100% (relative to Userback and Oxylabs)
Customer Feedback
100 100%
0% 0
Proxy
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Residential Proxies
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Oxylabs.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Oxylabs

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Oxylabs Reviews

Proxy Service Awards 2024
The best part is that Oxylabs doesnโ€™t rest on its laurels. Compared to 2023, youโ€™ll get more features (such as coordinate-level targeting), significantly lower rates, and even better performance. The last part is particularly impressive, considering how high the baseline already was. In fact, a better part of our tested providers are still catching up to the Oxylabs of...
Source: proxyway.com
Top 10 Alternatives to Bright Data (formerly Luminati Proxy Networks)
Oxylabs remains the number aggressive competitor of Bright Data โ€“ they have even had a case to settle in the court in the past. If you wouldnโ€™t want to use Bright Data proxies, then you might as well avoid Oxylabsas it is everything you hate in Bright Data and even worse. Aside from the pricing aspect, Oxylabs have been found to engage in some unethical practices and scam...
17 BEST Residential Proxies to Buy in 2022 (Cheap & Premium)
OxyLabs has the largest proxy network with more than 100 million IP addresses. Due to the large proxy pool, you can unlock every site in the world regardless of where you live.
Source: earthweb.com
10 Best Free Online Proxy Server List of 2022 [VERIFIED]
Oxylabs offers an innovative proxy service for gathering the data at a scale. It offers the solutions of Datacenter proxies, Residential Proxies, Next-Gen Residential Proxies, and Real-time Crawler. Oxylabsโ€™ยฎ self-service dashboard will give you detailed statistics of proxy usage. It helps with the creation of sub-users, whitelisting of IPs, etc.

Social recommendations and mentions

Based on our record, Oxylabs should be more popular than Userback. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: about 4 years ago

Oxylabs mentions (11)

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What are some alternatives?

When comparing Userback and Oxylabs, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Decodo - Decodo is perhaps the most user-friendly way to access local data anywhere. It has global coverage with 195 locations, offers more than 55M residential proxies worldwide and a great deal of scraping solutions.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

NetNut.io - Residential proxy network with 52M+ IPs worldwide. SERP API, Website Unblocker, Professional Datasets.