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Userback VS Mentimeter

Compare Userback VS Mentimeter and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
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Alternatives Is it good?
Mentimeter

a web-based polling tool for workshops, conferences & events

Rating
0 reviews
Promote on VibeVoted
Alternatives Is it good?
ScreenSnap Pro
Stop sharing plain, boring screenshots. Add stunning backgrounds, pro annotations, and instant cloud links — all in one click. Pay once, own it forever. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Userback should be more popular than Mentimeter. It has been mentioned 3 times since March 2021.

social mentions
3 vs 2
Customer Feedback popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

Userback
Mentimeter
Website userback.io mentimeter.com
Pricing
Freemium Free trial Official pricing
—
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees Startup from Sweden · 100 - 249 employees · 2014
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
User Engagement Polls And Quizzes Polls Feedback Polls Realtime Feedback Surveys Presentations +4

About Userback and Mentimeter

In their own words, as submitted to SaaSHub.

Userback
Mentimeter

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Mentimeter yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Mentimeter 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • User-Friendly Interface
    Mentimeter offers a highly intuitive and easy-to-navigate interface, making it accessible for users with minimal technical skills.
  • Real-Time Feedback
    The platform allows for instant audience participation and feedback, which can be very engaging during presentations or lectures.
  • Versatile Question Types
    Mentimeter supports various question formats like multiple-choice, word clouds, and scales, providing flexibility for different types of interactions.
  • Cross-Platform Access
    Mentimeter is accessible from any device with internet access, including smartphones, tablets, and computers, facilitating wide participation.
  • Data Export
    The platform allows users to export collected data to Excel or other formats for further analysis, which is useful for detailed reporting.

Possible disadvantages

  • Limited Free Version
    The free version of Mentimeter offers only a limited number of questions and features, which may not be sufficient for all users.
  • Costly Premium Plans
    Premium plans can be expensive, especially for small businesses or educational institutions with limited budgets.
  • Internet Dependency
    Mentimeter requires a stable internet connection, which can be a limitation in areas with unreliable connectivity.
  • Customization Constraints
    While the platform offers multiple templates, the extent of customization in terms of design and layout is somewhat limited compared to some competitors.
  • Learning Curve for Advanced Features
    Although basic functionalities are user-friendly, mastering advanced features and integrations may require additional time and effort.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Mentimeter

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Mentimeter is a versatile and valuable tool for anyone looking to enhance audience interaction and gather insights through live polls, quizzes, and assessments.

Why this product is good

  • Mentimeter is generally considered a good tool because it provides an interactive platform that's easy to use for creating presentations and gathering audience opinions in real-time. It's praised for its user-friendly interface, wide range of question types, and the ability to visualize responses instantly. It is particularly beneficial in educational and professional settings where audience engagement and feedback are important.

Recommended for

  • Teachers and Educators
  • Business professionals conducting meetings or workshops
  • Event organizers seeking real-time audience engagement
  • Speakers and presenters who want to make their sessions more interactive

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Mentimeter 3 videos + Add

Userback Explainer Video

5 Ways to use Mentimeter to Engage and Interact with Students

More videos

  • - Mentimeter Tutorial - Create your first Mentimeter presentation
  • - Mentimeter for interactive teaching | Recorded Webinar from Mentimeter

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Mentimeter
100% 100%
Customer Feedback
0% 0%
0% 0%
Polls And Quizzes
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Education
100% 100%

Questions & Answers

As answered by people managing Userback and Mentimeter.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Mentimeter no reviews yet

We have no reviews of Userback yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Mentimeter 2 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: over 4 years ago
  • How to make a long Zoom presentation to an international/interdisciplinary audience engaging
    5 minute breaks, find opportunities to incorporate interactive activities: mentimeter.com, padlet, jamboard, think-pair-share. Source: almost 5 years ago
  • Hypothetical advice about honesty
    Nobody else knows you put that answer. Can they trace you? Can they not? The website is mentimeter.com. Source: over 5 years ago

Alternatives to Userback and Mentimeter

When comparing Userback and Mentimeter, you can also consider the following products.

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