Software Alternatives, Accelerators & Startups

Userback VS Malwarebytes

Compare Userback VS Malwarebytes and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Malwarebytes logo Malwarebytes

Malwarebytes protects you against malware, ransomware, and other advanced online threats that have made antivirus obsolete and ineffective. Free Anti-Malware & Malware .
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Malwarebytes Landing page
    Landing page //
    2023-09-22

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Malwarebytes features and specs

  • Effective Malware Detection
    Malwarebytes is known for its robust malware detection capabilities. It employs advanced algorithms and heuristics to identify and remove various types of malware, including viruses, trojans, worms, and ransomware.
  • User-Friendly Interface
    The software has an intuitive and easy-to-navigate interface, making it accessible for both technical and non-technical users.
  • Real-Time Protection
    Offers real-time protection against emerging threats by constantly monitoring your system for malicious activity.
  • Lightweight Performance
    Malwarebytes is designed to run efficiently in the background without significantly impacting system performance.
  • Frequent Updates
    The software receives regular updates to its malware definitions and features, ensuring it can tackle the latest threats.
  • Free Version Available
    Malwarebytes offers a free version that provides essential malware removal capabilities, making it accessible for individuals who may not want to invest in a paid antivirus solution.

Possible disadvantages of Malwarebytes

  • Limited Features in Free Version
    The free version lacks real-time protection and some advanced features, which are only available in the paid version.
  • Higher Cost
    The premium version can be relatively expensive compared to other antivirus solutions that offer similar levels of protection.
  • No Firewall
    Malwarebytes does not include a built-in firewall, which is a standard feature in many other comprehensive security suites.
  • Occasional False Positives
    There are reports of false positives, where legitimate software is incorrectly flagged as malicious, which could lead to unnecessary disruptions.
  • Resource Usage During Scans
    While lightweight during normal operation, the software can be resource-intensive during comprehensive system scans, potentially slowing down other activities on the computer.
  • No Email Protection
    Malwarebytes lacks integrated email protection features, which are critical for users who want comprehensive protection against phishing and email-based threats.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Malwarebytes

Overall verdict

  • Overall, Malwarebytes is regarded as a reliable and effective solution for enhancing your computer's security. Its strong reputation in the cybersecurity community and positive user reviews support its standing as a good choice for malware protection.

Why this product is good

  • Malwarebytes is generally considered a good anti-malware tool because it effectively detects and removes a wide range of malware, including viruses, ransomware, trojans, and worms. It offers real-time protection and has a user-friendly interface, making it accessible for both technical and non-technical users. Additionally, its frequent updates ensure that it can combat the latest threats, and its scanning process is often praised for being thorough yet not overly resource-intensive.

Recommended for

    Malwarebytes is recommended for individuals and businesses seeking additional malware protection. It's particularly suitable for users who already have an antivirus program in place but want extra security against advanced threats like spyware, adware, and rootkits. It is also beneficial for those who prefer an easy-to-use tool with comprehensive scanning capabilities.

Userback videos

Userback Explainer Video

Malwarebytes videos

Malwarebytes 4.1 Test vs Malware

Category Popularity

0-100% (relative to Userback and Malwarebytes)
Customer Feedback
100 100%
0% 0
Security & Privacy
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Cyber Security
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Malwarebytes.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Malwarebytes

Userback Reviews

We have no reviews of Userback yet.
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Malwarebytes Reviews

10 Best FREE Anti Tracking Software In 2023 [TOP SELECTIVE]
Malwarebytes is also a renowned antivirus-based company that has successfully provided its users with adequate support against scammer pop-ups and ransomware attacks on the system. This tool offers various features, such as scheduled system scans, detailed analysis and forensic reports, and real-time ransomware protection.
13 best antivirus software platforms, per a cybersecurity expert
If you frequent the Internet often, youโ€™ve likely heard of Malwarebytes Premium: an antivirus software for Windows, Mac, Android, iOS, and Chrome, costing $40 per year for one device or $80 per year for up to five devices. It includes both antivirus protection and a browser guard, too.
Source: nypost.com
The best antivirus software 2022: Free antivirus and paid options tested
Malwarebytes Free, formerly called Malwarebytes Anti-Malware, is not antivirus software. Instead, it's a very useful malware-removal tool.
5 Best Free Antivirus For PC โ€“ Windows Defender Alternatives
Malwarebytes is antivirus software that can effectively detect viruses and other threats on your PC. This software is lightweight and the database of Malwarebytes is updated daily. This means it can detect recent threats and program malware. It has a free and premium version. The free version can scan your PC, but it does not offer real-time protection.
Source: techvaz.com
18 Best Avast Alternatives 2022 (Free Included)
Malwarebytes Anti-Malware is a great anti-malware tool that can be used as an alternative to Avast.

Social recommendations and mentions

Based on our record, Malwarebytes seems to be a lot more popular than Userback. While we know about 42 links to Malwarebytes, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Malwarebytes mentions (42)

  • Was I hacked?
    You can also check for malware using malwarebytes.com for free. Source: about 3 years ago
  • Ready, setโ€ฆ
    Run malwarebytes.com on all your devices. It doesn't catch everything, but it's free and pretty solid. Source: about 3 years ago
  • Command prompt opens 5-10 mins after I turn on my pc
    Github is a legitimate website owned by microsoft, used for publishing the source code of open source programs. They do have a desktop client, however if you did not install it, it could be malware pretending to be it. Run a malwarebytes scan, and check Autoruns. Source: about 3 years ago
  • How can I check if I have been infected? Already opened file.
    Try run: - Sophos Scan and Clean https://www.sophos.com/it-it/free-tools/virus-removal-tool/free-download - Norton Power Eraser https://support.norton.com/sp/it/it/home/current/solutions/kb20100824120155EN - RogueKiller (click "other downloads" and 'Portable", after running go "Settings", "Scan Settings", and turn on "MalPE Module (BETA)", then u can run the full scan) https://www.adlice.com/roguekiller/ -... Source: about 3 years ago
  • Hacked Mac?
    Itโ€™ll be easier for you to check via MalwareBytes (the Apple recommended anti malware software) than via me through Reddit (lol), so Iโ€™d suggest you install it, can be downloaded here https://malwarebytes.com - run a scan after youโ€™ve installed it. Source: over 3 years ago
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What are some alternatives?

When comparing Userback and Malwarebytes, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Spybot - Search & Destroy - Spybot Search & Destroy is an anti-malware, adware and antivirus program for safe removal of the threats from the PC and browser.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

AdwCleaner - AdwCleaner is a free removal tool for : Adware (ads softwares)

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Windows Security - Windows 10 security delivers built-in & ongoing protections you can trust: Windows Defender Antivirus, firewall, family settings, ransomware protection, real-time protection & more. Stay up to date & protected at no extra cost.