Software Alternatives, Accelerators & Startups

Userback VS Lusha

Compare Userback VS Lusha and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Lusha logo Lusha

Search less. Sell more.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Lusha Landing page
    Landing page //
    2023-06-14

Lusha is a continuously updating database that provides B2B Salespeople with targeted, accurate, and timely business information. Lusha aggregates its data from multiple sources, cross-checking and updating LIVE to ensure up-to-the-minute data accuracy and database cleanliness.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Lusha

Website
lusha.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
2016 January
Startup details
Country
United States
State
New York
City
New York
Founder(s)
Adi Weisz
Employees
100 - 249

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Lusha features and specs

  • Accuracy
    Lusha provides highly accurate contact and company information, which can be vital for sales and marketing teams.
  • Ease of Use
    The platform is user-friendly, and the browser extension makes it very convenient to access contact details directly from LinkedIn or other websites.
  • Data Enrichment
    Lusha can enrich existing databases with additional information, making it easier to build comprehensive profiles of leads and contacts.
  • GDPR Compliance
    Lusha is compliant with GDPR, which provides peace of mind for businesses operating in or dealing with customers in the EU.
  • Integrations
    Lusha integrates seamlessly with various CRM systems, making it easier to manage and utilize the data within existing workflows.

Possible disadvantages of Lusha

  • Cost
    Lusha can be expensive, especially for small businesses or startups with limited budgets.
  • Data Privacy
    Despite GDPR compliance, some users may still have concerns regarding data privacy and the ethical implications of scraping contact information.
  • Limited Database
    The database might not be as extensive as some competitors, potentially limiting the scope of accessible contact information.
  • Credit System
    Lusha operates on a credit system for accessing information, which can be restrictive and may require additional purchases for extensive use.
  • Occasional Inaccuracies
    Despite generally high accuracy, some users may encounter occasional outdated or incorrect information, especially in rapidly changing industries.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of Lusha

Overall verdict

  • Lusha is generally considered a good tool for sales and marketing professionals looking to enrich their contact databases and access B2B contact information.

Why this product is good

  • Lusha provides accurate business contact information, such as email addresses and phone numbers, which can help sales teams reach key decision-makers more efficiently. It is known for its ease of use, integration with popular platforms like LinkedIn and Salesforce, and its ability to enhance CRM systems with valuable data.

Recommended for

  • Sales professionals seeking to generate leads
  • Marketing teams aiming to target specific industries or company sizes
  • Recruiters looking for potential candidates and their contact details
  • Businesses aiming to enrich their CRM with verified contact information

Userback videos

Userback Explainer Video

Lusha videos

How to use Lusha

More videos:

  • Review - Lusha
  • Review - ๐˜‰๐˜ถ๐˜ง๐˜ง๐˜ฆ๐˜ฅ ๐˜™๐˜ช๐˜ด๐˜ฌ๐˜บ ๐˜‹๐˜ข๐˜ด๐˜ฉ - NEW LUSHA! Light Warbear 2A in RTA! - [Monster Review] - Summoners War

Category Popularity

0-100% (relative to Userback and Lusha)
Customer Feedback
100 100%
0% 0
Lead Generation
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Sales Tools
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Lusha.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Lusha

Userback Reviews

We have no reviews of Userback yet.
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Lusha Reviews

Best AI Prospecting Tools for B2B Sales in 2026
What is the difference between a prospecting tool and a sales engagement tool? Prospecting tools find and verify contact information. Sales engagement tools run outreach sequences and manage replies. Some platforms, including toflow.ai, Apollo.io, and lemlist, cover both in a single product. Others, like Lusha, focus on data only and are designed to pair with a separate...
Source: toflow.ai
ZoomInfo vs Lusha vs Apollo vs MillionPhones: 2026 Comparison
Lusha made a name with their Chrome extension โ€” hover over a LinkedIn profile and get the phone number. It's simple and it works. Their data quality for US direct dials is solid. The free tier is slim (5 credits/month), and pricing scales quickly once you need volume.
Top 10 Lead Generation and Engagement Tools
Lusha is a lead generation tool focused on providing accurate B2B contact details. It enriches leads with verified email addresses, phone numbers, and company information, helping businesses quickly reach key decision-makers.
Source: rainex.io
21 Best Lead Generation Software for 2024
Lusha is a powerful LinkedIn lead generation software for marketing and sales teams looking to connect with high-quality prospects on the platform.
Source: www.sender.net
11 Apollo.io Alternatives and Competitors 2024
Based on various factors, such as user reviews and feedback, the leading alternatives to Apollo.io are Zoominfo, Kaspr, Lead411, and Lusha.
Source: evaboot.com

Social recommendations and mentions

Based on our record, Userback should be more popular than Lusha. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Lusha mentions (1)

What are some alternatives?

When comparing Userback and Lusha, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Apollo.io - Apolloโ€™s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Hunter.io - Find all the email addresses related to a domain