Software Alternatives, Accelerators & Startups

Apollo.io VS Userback

Compare Apollo.io VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Apollo.io logo Apollo.io

Apolloโ€™s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Apollo.io Landing page
    Landing page //
    2023-05-08
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Apollo.io features and specs

  • Comprehensive Database
    Apollo.io offers a vast and up-to-date contact database, which is ideal for lead generation and sales prospecting.
  • Advanced Search Filters
    The platform provides powerful filtering options that allow users to narrow down potential leads by various criteria, making it easier to target specific audiences.
  • Integration Capabilities
    Apollo.io integrates seamlessly with popular CRM tools like Salesforce and HubSpot, streamlining the workflow for sales teams.
  • Email Tracking
    The email tracking feature helps sales teams monitor engagement and follow up effectively, thereby increasing the chances of closing deals.
  • Customization and Automation
    Users can customize outreach templates and automate follow-up sequences, improving efficiency and ensuring consistent communication.

Possible disadvantages of Apollo.io

  • Pricing
    The platform can be expensive, especially for small businesses or startups with limited budgets.
  • Data Accuracy
    Some users report that contact information can occasionally be outdated or inaccurate, leading to ineffective outreach.
  • Learning Curve
    The platform's extensive features may require a significant amount of time to learn and utilize effectively, posing challenges for new users.
  • Support Limitations
    Customer support may not be as responsive or comprehensive as some users would like, potentially leading to delays in issue resolution.
  • Overdependence on Technology
    Relying too much on the platform's automation features can sometimes lead to reduced personalization in outreach efforts, which can affect engagement.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Apollo.io

Overall verdict

  • Apollo.io is generally well-regarded in its space, especially for businesses looking to enhance their sales intelligence and outreach processes. Most users appreciate its robust feature set and user-friendly interface.

Why this product is good

  • Apollo.io is considered good by many users because it provides a comprehensive sales engagement platform with features like a vast and accurate database of contacts, powerful searching and filtering tools, and automated outreach capabilities. It helps sales teams improve their prospecting efficiency and effectiveness.

Recommended for

  • Sales teams looking to streamline their prospecting efforts
  • Businesses seeking a reliable source of contact data
  • Organizations that want to automate and optimize their outreach campaigns
  • Companies of all sizes aiming to enhance their lead generation strategies

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Apollo.io videos

Free software to find email addresses - apollo.io review

More videos:

  • Review - โ€œFeature Fatigue Kills UXโ€ by Lily Chen, senior software engineer at Apollo.io

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Apollo.io and Userback)
Lead Generation
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Sales Tools
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Apollo.io and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Apollo.io and Userback

Apollo.io Reviews

  1. michelleturner
    ยท Managing Director at Nuvoro Digital ยท
    Apollo for automated outreach

    We use Apollo with our Sales and BDR team to manage our cold outreach. The strength of the platform is the sequences and cadences that you can set up. Compared to other tools we have used in the past like Salesloft the UI is much easier to navigate. The main limitation is that the quality of data isn't as vast and often I can find prospects on Linkedin but not in Apollo.

    ๐Ÿ Competitors: SalesLoft
    ๐Ÿ‘ Pros:    Creating email sequences|Ab testing of emails|Good user experience
    ๐Ÿ‘Ž Cons:    Data quality is lacking sometimes|Onboardin process was cumbersome

Best AI Prospecting Tools for B2B Sales in 2026
What is the best AI prospecting tool for B2B sales in 2026? The best tool depends on your team's specific situation. toflow.ai is a strong fit for multi-channel outreach across email, LinkedIn, and WhatsApp, and is the only platform in this list with native MCP support for Claude and ChatGPT-based prospecting. Apollo.io is the leading option for teams needing a large contact...
Source: toflow.ai
11 Apollo.io Alternatives and Competitors 2024
FAQWhatโ€™s better than Apollo.io?What Apollo.io competitors are better for lead generation? What is Apollo.io used for?
Source: evaboot.com
Top 15+ Apollo.io Competitors & Alternatives [2024]
Unlike some other Apollo.io competitors, Reply is also great for engaging potential customers. The platform boasts multichannel outreach options and cloud calling. You can also use it to send personalized outreach, including videos created on Vidyard.
Source: www.kaspr.io
15 Best Apollo.io Alternatives to Find Verified B2B Leads (2024)
FindThatLead is affordable, with plans for individuals and small teams. If you just need the basic contact details for leads, FindThatLead is a practical alternative to look at instead of Apollo.io.

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Apollo.io seems to be a lot more popular than Userback. While we know about 69 links to Apollo.io, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Apollo.io mentions (69)

  • Enriching Free Trial Signups: The PLG Data Stack for Turning Inbound Users Into Qualified Pipeline
    Personal email domains destroy this. Clearbit's Enrichment API returns a null company when it hits gmail.com. Apollo routes personal domains straight to a consumer bucket and skips B2B fields entirely. Even PDL's /person/enrich endpoint โ€” the most permissive of the major providers โ€” gives you around 32% hit rate on Gmail addresses versus 74% on corporate domains. I measured this across 6,200 signups for a... - Source: dev.to / 2 months ago
  • Clearbit Is Now HubSpot-Only: A 1-to-1 API Migration Map for Teams Getting Locked Out
    A few things worth flagging: PDL beats Clearbit's historical rates for US and Western European companies, but drops to ~52% match rate for Japan and South Korea specifically. Apollo underperforms on raw company matching but returns significantly more contacts per domain in Prospector-style queries than Clearbit's Prospector ever did โ€” the tradeoff is more stale titles in the result set. Hunter.io is fast and cheap... - Source: dev.to / 2 months ago
  • Auto-Enriching Your CRM on New Contact Creation: A No-Code Webhook Playbook
    One thing comparison guides consistently get wrong: Clay is not an enrichment API. It's a waterfall orchestration tool that calls People Data Labs, Apollo, Clearbit, and others in sequence for you. It's useful, but it adds 2โ€“8 seconds of latency per row in my runs and costs more per match than going direct. For a CRM webhook flow where you need sub-second enrichment calls, Clay is the wrong layer to hit first. - Source: dev.to / 3 months ago
  • How to Build an OSINT-Powered B2B Prospecting Workflow in 2026 (Without Getting Banned)
    Last year I ran the same LinkedIn Sales Navigator export through three enrichment APIs. Apollo matched 61% of the emails. Hunter.io matched 54%. An OSINT-first pipeline I'd built in n8n โ€” pulling from public sources before hitting any paid API โ€” matched 79% and cost roughly $0.003 per contact. The delta wasn't magic. It was sequence. - Source: dev.to / 3 months ago
  • LinkedIn Scraping Is Dead: 5 Legal, ToS-Safe Alternatives That Actually Work in 2026
    Despite having its LinkedIn Page removed in 2025, Apollo remains a functional enrichment and outreach platform with 275M+ contacts. The free tier includes 10,000 credits and the $49/month basic plan is the cheapest entry point for a combined enrichment-plus-sequencing workflow. Apollo's data collection methods have attracted LinkedIn's attention, but the product continues to operate. The risk I'd assign it:... - Source: dev.to / 3 months ago
View more

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Apollo.io and Userback, you can also consider the following products

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

Marker.io - Visual feedback and bug reporting tool for websites

Lusha - Search less. Sell more.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Hunter.io - Find all the email addresses related to a domain

BugHerd - BugHerd: The Website Feedback Tool for Agencies