Software Alternatives, Accelerators & Startups

Userback VS LightShot

Compare Userback VS LightShot and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

LightShot logo LightShot

The fastest way to take a customizable screenshot.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • LightShot Landing page
    Landing page //
    2021-07-26

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

LightShot features and specs

  • Ease of Use
    LightShot provides a user-friendly interface that allows users to take screenshots quickly with minimal effort.
  • Editing Tools
    The app includes built-in editing tools that allow users to annotate, highlight, and make quick adjustments to their screenshots immediately after capturing them.
  • Cloud Storage
    LightShot offers the option to upload screenshots to the cloud, making them accessible from any device and easy to share via a link.
  • Speed
    The application runs smoothly and captures screenshots very quickly, making it efficient for users who need rapid results.
  • Cross-Platform Support
    LightShot is available for both Windows and Mac, providing flexibility for users operating on different platforms.
  • Free to Use
    The application is free to download and use, making it accessible to users without any financial investment.

Possible disadvantages of LightShot

  • Limited Advanced Features
    While LightShot offers basic editing tools, it lacks more advanced features and options found in more comprehensive screenshot and image editing software.
  • Security Concerns
    Storing screenshots in the cloud can potentially raise security and privacy issues, as sensitive information could be exposed if the cloud storage is compromised.
  • Dependency on Internet
    The cloud upload feature depends on an internet connection, which can be inconvenient for users who need to share screenshots while offline.
  • Ads
    The free version of LightShot may contain ads, which can be distracting and detract from the user experience.
  • Lack of Integrations
    LightShot lacks integration with other productivity tools and services, limiting its utility for users who need seamless workflows with their existing software.
  • Platform Limitation
    LightShot does not support mobile platforms, so users cannot utilize the tool on smartphones or tablets.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Analysis of LightShot

Overall verdict

  • Overall, LightShot is a reliable and effective screen capture tool that meets the needs of most users looking for a simple solution. However, some users may prefer more advanced features available in other applications if they have specific needs.

Why this product is good

  • LightShot is considered good because it is user-friendly and allows for quick screen captures with minimal effort. It offers different annotation tools, easy uploading options to share links quickly, and is compatible with multiple operating systems. Many users find it efficient for collaborative work or simply for personal use due to its straightforward interface and functionality.

Recommended for

  • Casual users looking for a quick and easy way to take screenshots.
  • Professionals who need to share visual information rapidly.
  • Teams that require a collaborative tool for quick feedback through annotated screenshots.

Userback videos

Userback Explainer Video

LightShot videos

How to Take Screenshots Fast with Lightshot on Windows & Mac

More videos:

  • Review - [HD] Google Chrome Extension Review : Lightshot
  • Tutorial - How to Take Screenshots Fast with Lightshot | lightshot review Hindi

Category Popularity

0-100% (relative to Userback and LightShot)
Customer Feedback
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Screenshots
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and LightShot.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and LightShot

Userback Reviews

We have no reviews of Userback yet.
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LightShot Reviews

Keeping Mac Screenshots Simple and Helpful
Lightshot: Perfect if you want to share a link fast. It handles capturing and minimal edits, making it suitable for daily communication.
Source: medium.com
5 Best Screenshot Tools for Mac in 2024 (Free & Paid)
In conclusion, these five screenshot apps for Mac offer a range of features to cater to different user needs. Xnapper stands out as the best all-in-one screenshot tool with its automatic beautification and screen recording capabilities. CleanShot X and Snagit are feature-rich and ideal for professionals, while Lightshot is perfect for users who prefer a simple free...
Source: storychief.io
The best screenshot tools for Mac
Users can enjoy added convenience by setting a shortcut key for the tool to activate. Sharing is quite effortless โ€” once you upload your capture on the LightShot server, you receive a direct link that you can share with others. The LightShot website also offers simple tutorials for users to get a grasp of the tool.
Top 13 Free Snagit Alternatives For 2021
Lightshot is yet another free software like Snagit (well, besides the โ€˜freeโ€™ part obviously). Lightshot, available in Google Chrome Web Store , is a browser extension app that not only allows you to easily take a screenshot, but allows you to upload it to the server and creates a short link, similar to Screenrec .
Source: screenrec.com
15 Best Snagit Alternatives in 2020
Lightshot is screen capture tool allows you to take a screenshot quickly. It allows the user to take a screenshot of a selected area which can be resized or moved without any hassle.
Source: www.guru99.com

Social recommendations and mentions

Based on our record, LightShot seems to be a lot more popular than Userback. While we know about 48 links to LightShot, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

LightShot mentions (48)

  • Im curious
    Okay...from now on as soon as I see someone that takes hoi4 pics with PHONE I'm gonna give them this... https://app.prntscr.com/en/index.html download this shit and never use your phone to take pics of your monitor... Source: about 3 years ago
  • Crispy ship after being directly beside a reactor failure ๐ŸคŒ
    Https://app.prntscr.com/en/index.html Do yourself a favor and get a screenshot tool and display your freshly crisped ships in full quality. Source: about 3 years ago
  • underrated internet โ€œhacksโ€
    You can use Lightshot Screenshot in Mac and Windows. Https://app.prntscr.com/en/index.html. Source: about 3 years ago
  • If you use print screen for captures for any reason.
    I came across this tool a few days ago and its pretty awesome so I just wanted to share, im sure there are others out there but for thoes that don't have and could use it's called Farlight. It lets you take a customizable screenshot with a border drag feature and save just the area you want to capture. Before I was using print screen and had to load it in gimp to crop it and scale it to size. Source: over 3 years ago
  • Screenshots from phone cameras are now banned.
    I highly recommend LightShot for Mac and Windows. It lets you choose which part of the screen to capture and adjust if you messed up; save or clipboard it; and doodle, add arrows, highlight, and add text without having to bring it into Paint first! Source: over 3 years ago
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What are some alternatives?

When comparing Userback and LightShot, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ShareX - ShareX is a free and open source program that lets you capture or record any area of your screen...

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Snagit - Screen Capture Software for Windows and Mac