Software Alternatives, Accelerators & Startups

Userback VS Backblaze

Compare Userback VS Backblaze and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Backblaze logo Backblaze

Backblaze's remote backup automatically backs up your data to our secure datacenter.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your team’s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Backblaze Landing page
    Landing page //
    2023-10-17

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Backblaze

Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
United States

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Backblaze features and specs

  • Unlimited Storage
    Backblaze offers unlimited storage for a fixed price, making it an excellent option for users with large amounts of data.
  • Simple Pricing
    Backblaze has a straightforward pricing model without hidden fees, simplifying budgeting for cloud storage.
  • Automatic Backups
    Backblaze provides automatic, continuous backups, ensuring that your data is consistently backed up without manual intervention.
  • Ease of Use
    The interface and setup process are user-friendly, making it accessible even for those with limited technical knowledge.
  • Rapid Restore
    Backblaze offers multiple restore options, including via hard drive delivery, which can significantly speed up the process of data recovery.
  • Highly Secure
    Using AES 256-bit encryption and optional private encryption keys, Backblaze places a strong emphasis on data security.

Possible disadvantages of Backblaze

  • No File Sync
    Unlike some competitors, Backblaze does not offer file syncing capabilities, limiting its usefulness for collaborative or cross-device work.
  • Initial Backup Speed
    The initial backup process can be slow, especially for users with large amounts of data and slower internet connections.
  • Limited Versioning
    Backblaze retains versions of files for 30 days only, which might be insufficient for some users who need longer-term versioning.
  • No Linux Support
    Backblaze does not support Linux operating systems, which can be a deal-breaker for users who rely on this platform.
  • Geographical Limitations
    Backblaze’s data centers are predominantly located in the United States, which might pose latency issues for international users.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Backblaze videos

Backblaze Review - I ALMOST LOST IT ALL!

More videos:

  • Tutorial - BackBlaze Backup Review and Tutorial 2020
  • Review - The Ultimate Cloud Storage Backup Option - Backblaze

Category Popularity

0-100% (relative to Userback and Backblaze)
Customer Feedback
100 100%
0% 0
Cloud Storage
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Backup And Disaster Recovery

Questions & Answers

As answered by people managing Userback and Backblaze.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Backblaze

Userback Reviews

We have no reviews of Userback yet.
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Backblaze Reviews

Best Top 12 MEGA Alternatives in 2024
Backblaze is a streamlined and secure online backup service. It's beginner-friendly and works well for backing up data from a variety of cloud services, such as backing up Google Drive to Backblaze. However, if you want more control over your backups, Backblaze may frustrate you.
Wasabi, Storj, Backblaze et al, are promising 80%+ savings compared to Amazon S3... What's the catch?
When you use a Big 3 provider, like Azure Blob Storage or Amazon S3, you’re often paying for reliable storage that a vast swath of enterprises with low-risk tolerance can bet the farm on. Azure has a wide range of options for replication (which has a considerable impact on the reliability of your storage), including LRS (Low Redundancy Storage) if you want to save some cost....
Source: dev.to
Raising Prices is Hard
Every time a person leaves Backblaze we send one final email thanking them for their time with us, wishing them well, and asking if they have any feedback. Those emails go directly into our ticketing system where I read all of them every month to get a picture of why people are leaving Backblaze. Sometimes they are reasons we cannot address, but if we can, they go on our...
Google Drive Alternatives: 10 Best Cloud Storage Services
Thus if you have some sensitive files, you can choose not to upload them to the cloud. Once you set up the service, everything happens automatically without you having to do anything. The only problem with this service will happen once you want to restore your data, as your backup over time can become really large and it will take a long time to download it all. Apart from...
Source: beebom.com

Social recommendations and mentions

Based on our record, Backblaze seems to be a lot more popular than Userback. While we know about 43 links to Backblaze, we've tracked only 3 mentions of Userback. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: about 4 years ago

Backblaze mentions (43)

  • Tech Stack Lessons from scaling 20x in a year
    Last year we used Backblaze for blob storage. It was cheap and reliable. The problem wasn't technical, it was purely political and a question of positioning. - Source: dev.to / 8 months ago
  • The Tech Stack of a Cloud Computing Startup
    Redis handles caching to keep things quick, and we stash blobs like Backups (encrypted at rest of course) in Backblaze for cheap, dependable object storage. - Source: dev.to / over 1 year ago
  • What is this red exclamation mark in my Mac preferences view?
    I've been seeing this red exclamation mark in my Backblaze preferences view on my Mac. When I click it, it only takes me to my account view on backblaze.com. Obviously, it's intended to indicate that something isn't right, but I get no information. I recently deleted my existing backup and am starting fresh with my personal machine and two external drives. I'm running 8.5.0.660 (20230127194041) on Ventura 13.1.1 (a). Source: over 3 years ago
  • Unable to login
    What seems to be happening here is that the OP's ISP is blocking backblazeb2.com (where the API servers and all the files are), but allowing backblaze.com (where the login page is). Source: over 3 years ago
  • Best Cloud Storage for 4 TB data (EU - IT) MAC
    For more than that or for more fractioned billing, I'd suggest using Backblaze (neat price comparison https://www.vmwareblog.org/looking-affordable-cloud-storage-aws-vs-azure-vs-backblaze-b2/). They charge for data retrievals like 2 cents per GB. Source: over 3 years ago
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What are some alternatives?

When comparing Userback and Backblaze, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

CrashPlan - Protect Your Data. Anytime. Anywhere.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

MiniTool Partition Wizard - As a partition magic alternative, Minitool Partition Wizard is the latest partition manager software which be used to manage partition on Windows 10/8/7/XP and Server 2003/2008/2012.