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Userback VS Arc.dev

Compare Userback VS Arc.dev and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Arc.dev

Arc is the remote career platform helping developers build amazing careers from anywhere. Find thousands of top remote developer jobs online all in one place!

Rating
0 reviews
Alternatives Is it good?
CodeeSuite
CodeeSuite gives hotels, restaurants and venues everything they need to create QR codes, digital menus and smart screens — and to track how they perform — from one dashboard. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Arc.dev should be more popular than Userback. It has been mentioned 23 times since March 2021.

social mentions
3 vs 23
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 218

Base details

Website, pricing, platforms and company facts side by side.

Userback
Arc.dev
Website userback.io arc.dev
Pricing
Freemium Free trial Official pricing
—
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
—
Company Startup from Australia · 10 - 19 employees —
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Remote Jobs Careers Remote Work Job Boards Job Marketplace Tech Jobs +3

About Userback and Arc.dev

In their own words, as submitted to SaaSHub.

Userback
Arc.dev

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

No description of Arc.dev yet.

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Arc.dev 6 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Quality Talent
    Arc.dev screens and vets developers, ensuring high-quality talent is available for hire.
  • Remote Focused
    The platform is designed specifically for remote work, which is increasingly relevant in today's job market.
  • Flexible Hiring
    Arc.dev offers flexible hiring options, including full-time, part-time, and contract roles.
  • Global Reach
    Employers have access to a global pool of developers, providing a broader range of skills and expertise.
  • Hiring Assistance
    Arc.dev provides dedicated hiring consultants to help match employers with the right developers.
  • Community and Resources
    Developers have access to a supportive community and resources to help them grow their careers.

Possible disadvantages

  • Cost
    Hiring through Arc.dev can be more expensive than other platforms, given the quality and vetting process involved.
  • Niche Market
    The platform primarily caters to tech and development roles, which may not be suitable for companies looking for a wider range of skill sets.
  • Vetting Process Delay
    The thorough vetting process can sometimes lead to delays in hiring, which may not suit urgent hiring needs.
  • Geographical Constraints
    While remote work is emphasized, certain employers might face challenges with time zone differences.
  • Platform Fee
    Arc.dev charges a platform fee, which might be a barrier for startups or small businesses with limited budgets.
  • Limited User Control
    Employers might find the process less flexible compared to directly hiring through other platforms, due to the involvement of hiring consultants.

Analysis

An editorial look at what each product does well and who it suits.

Userback
Arc.dev

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

No analysis of Arc.dev yet.

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Arc.dev 3 videos + Add

Userback Explainer Video

Remote Work For Developers | Why I Invested In Arc.Dev on Wefunder (YC Startup)

More videos

  • - ARC.DEV (FKA CODEMENTORX) REVIEW: ALTERNATIVES AND COMPETITORS FOR 2020
  • - Arc 2.0 - The Easiest Way to Find Remote Developer Jobs | Arc.dev

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Arc.dev
100% 100%
Customer Feedback
0% 0%
0% 0%
Remote Jobs
100% 100%
100% 100%
Visual Bug Reports
0% 0%
0% 0%
Job Boards
100% 100%

Questions & Answers

As answered by people managing Userback and Arc.dev.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Userback no reviews yet
Arc.dev no reviews yet

We have no reviews of Userback yet. Be the first one to post

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Arc.dev 23 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

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Alternatives to Userback and Arc.dev

When comparing Userback and Arc.dev, you can also consider the following products.

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