Software Alternatives, Accelerators & Startups

Userback VS Apache JMeter

Compare Userback VS Apache JMeter and see what are their differences

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Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Apache JMeter logo Apache JMeter

Apache JMeterโ„ข.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Apache JMeter Landing page
    Landing page //
    2018-09-29

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Apache JMeter features and specs

  • Open Source
    Apache JMeter is free to use, reducing the overall cost of testing and allowing for significant customization by the community.
  • Extensibility
    JMeter is highly extensible with plugins, which can add additional functionalities and capabilities tailored to specific needs.
  • Strong Community Support
    Due to its long history and widespread usage, JMeter benefits from a large, active community that provides tutorials, plugins, and troubleshooting help.
  • Supports Various Protocols
    JMeter supports a wide range of testing protocols, including HTTP, HTTPS, FTP, LDAP, JDBC, and JMS, making it versatile for different types of applications.
  • Continuous Integration
    JMeter can be easily integrated with CI/CD tools like Jenkins, enabling automated performance testing in the development pipeline.
  • Graphical Interface
    The graphical user interface (GUI) makes it easier for testers to design and configure testing scenarios without extensive programming knowledge.

Possible disadvantages of Apache JMeter

  • Resource Intensive
    JMeter can be resource-intensive, especially when simulating high loads, which may require substantial hardware to mimic real-world scenarios.
  • Steep Learning Curve
    Despite its GUI, JMeter can be complex to learn and use effectively, especially for those who are new to performance testing.
  • Limited Reporting
    JMeter's built-in reporting capabilities can be somewhat limited, requiring additional tools or plugins for more advanced reporting and analysis.
  • Not Ideal for UI Testing
    JMeter is not suitable for front-end or UI testing, as it is primarily designed for performance and load testing of backend services.
  • Memory Consumption
    The GUI mode, in particular, can consume a significant amount of memory, impacting performance during large-scale tests.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Apache JMeter videos

Book Review - Master Apache JMeter - From load testing to DevOps

Category Popularity

0-100% (relative to Userback and Apache JMeter)
Customer Feedback
100 100%
0% 0
Website Testing
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Software Testing
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Apache JMeter.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userback and Apache JMeter

Userback Reviews

We have no reviews of Userback yet.
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Apache JMeter Reviews

Best Database Testing Tools in 2025
Apache JMeter is a powerful, open-source database testing tool known for its versatility across various testing scenarios. As a comprehensive, multiโ€‘database IDE, JMeter enables users to design, execute, and analyze complex tests across various protocols including JDBC. It supports load, stress, and functional testing, and is favored by both beginners and advanced users....
Source: www.devart.com
Top 20 Best Automation Testing Tools in 2019 (Comprehensive List)
Apache JMeter is an open-source Java desktop application designed for load testing. It mainly focuses on web applications. This tool can also be employed for unit testing and limited functional testing.
Top 20 Best Automation Testing Tools in 2018 (Comprehensive List)
Apache JMeter is an open-source Java desktop application designed for load testing. It mainly focuses on web applications. This tool can also be employed for unit testing and limited functional testing.

Social recommendations and mentions

Based on our record, Userback should be more popular than Apache JMeter. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Apache JMeter mentions (2)

  • Java naming facts
    Before Jakarta EE there was Apache Jakarta which was effectively the group name for Java based projects within the Apache project. Source: over 4 years ago
  • Are servers multithreaded by default?
    If you remove Spring from the equation you need to build the servlets yourself (according to the Sevlet API). You probably package the servlets in a war-file (with some configuration files), the war-file can then be deployed in a servlet server (ie Tomcat,). The sevlet servser usually handles the thread pool and other resources (ie database connection pools) for you, so you "only" have to provide a servlet that... Source: almost 5 years ago

What are some alternatives?

When comparing Userback and Apache JMeter, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

soapUI - SoapUI Pro is one of the most prominent API testing platforms around, allowing developers to quickly prototype the functions of their apps and get them to market with little hassle.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Micro Focus ALM - Learn how Micro Focusโ€™ Application Lifecycle Management (ALM) software tools provide the agility, visibility, and collaboration solutions you need to optimize app development and testing, foster innovation, and improve the user experience.