Software Alternatives, Accelerators & Startups

soapUI VS Userback

Compare soapUI VS Userback and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

soapUI logo soapUI

SoapUI Pro is one of the most prominent API testing platforms around, allowing developers to quickly prototype the functions of their apps and get them to market with little hassle.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • soapUI Landing page
    Landing page //
    2023-09-16
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

soapUI features and specs

  • Comprehensive Testing
    soapUI supports a wide range of testing types including functional, security, and load testing, providing a one-stop solution for API testing needs.
  • User-Friendly Interface
    The tool features an intuitive graphical user interface, making it accessible for users with varying levels of technical expertise.
  • Extensive Protocol Support
    soapUI supports multiple protocols like SOAP, REST, JMS, AMF, as well as a range of underlying technologies including HTTP, HTTPS, JMS, etc., offering flexibility in testing different kinds of APIs.
  • Scripting Capability
    With Groovy scripting support, users can create custom assertions, automation scripts, and add advanced logic to their tests.
  • Community and Documentation
    A large community of users and extensive documentation and tutorials are available, aiding in faster troubleshooting and learning.
  • Integrations
    soapUI integrates well with other tools such as Jenkins, Maven, and JIRA, streamlining the CI/CD pipeline.
  • Open Source Version
    The availability of an open-source version allows users to start testing without any initial cost.

Possible disadvantages of soapUI

  • Performance Issues
    soapUI can become slow, especially with large and complex projects, which can affect productivity.
  • High Memory Usage
    The application often consumes a significant amount of memory, leading to potential performance degradation on less powerful machines.
  • Steep Learning Curve for Advanced Features
    While the basic features are user-friendly, mastering advanced functionalities and scripting capabilities can be challenging for beginners.
  • Limited Advanced Reporting
    The reporting capabilities in the open-source version are quite basic compared to other commercial API testing tools.
  • Paid Licensing for Pro Features
    Many advanced features and more efficient workflows are locked behind the paid 'Pro' version, which might not be affordable for smaller teams or individual developers.
  • UI Glitches
    Users occasionally report glitches and bugs in the graphical user interface, which can be inconvenient and interrupt workflow.
  • Lack of Cloud Deployment
    As of now, soapUI does not offer a cloud-native or SaaS version, limiting flexibility for teams that prefer cloud-based tools.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of soapUI

Overall verdict

  • Overall, SoapUI is considered a good tool for API testing, particularly for those looking for an all-in-one solution. Its extensive feature set and flexibility in handling different test scenarios make it a reliable choice in the industry. However, users should be aware of its potentially steep learning curve and resource-intensive nature, especially with large test suites.

Why this product is good

  • SoapUI is widely regarded as a robust tool for API testing due to its comprehensive set of features, including functional testing, security testing, and load testing capabilities. It offers a user-friendly interface that allows both technical and non-technical users to create and execute tests with ease. Furthermore, SoapUI supports multiple protocols such as SOAP, REST, JMS, and HTTP, making it versatile for various testing scenarios.

Recommended for

    SoapUI is recommended for QA engineers, developers, and testers who need a powerful tool to test APIs thoroughly. It is suitable for organizations that require detailed and comprehensive API testing solutions and are looking for a tool that can integrate with their DevOps processes. Additionally, teams using multiple API protocols will benefit from SoapUI's versatility.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

soapUI videos

REST API Automation - SoapUI OpenSource Review - Mac

More videos:

  • Review - Testing REST API with SoapUI OpenSource - Part 6 - Assertions - Mac
  • Review - SoapUI Certification : Basic details about certification

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to soapUI and Userback)
Website Testing
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Software Testing
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing soapUI and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using soapUI and Userback. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare soapUI and Userback

soapUI Reviews

Top 20 Open Source & Cloud Free Postman Alternatives (2024 Updated)
Product Introduction: SoapUI is a robust tool for testing SOAP and REST APIs, known for its extensive testing capabilities, including functional, load, and security testing, which makes it the perfect postman alternative.
Source: medium.com
Best Postman Alternatives To Consider in 2025
This open-source tool caters specifically to SOAP and RESTful web services. SoapUI excels in security testing, with features like load testing and functional testing. While not as beginner friendly as Postman, SoapUI offers a comprehensive solution for more complex API testing needs.
Postman Alternatives for API Testing and Monitoring
SoapUI is a popular open-source and commercial API testing tool (the commercial is called ReadyAPI), due to its powerful capabilities, flexibility and user-friendly platform. Itโ€™s particularly effective for testing SOAP, REST and GraphQL APIs. SoapUI allows inputting the WSDL or endpoint URL, configuring the requests with headers, parameters, or body content and sending the...
15 Best Postman Alternatives for Automated API Testing [2022 Updated]
SoapUI provides security and load testing features, and its functional testing supports SOAP and REST API. Users can use SoapUIโ€™s drag-and-drop or point-and-click for scripting features, creating and running automated regression, compliance, and load tests on Web API.
Source: testsigma.com
15 BEST SoapUI Alternatives (2022 Update)
SoapUI is a widely popular API testing tool. It allows you to test REST and SOAP protocols. It facilitates seamless integrations and reusability of scripts. However, load and workflow testing is difficult with SoapUI.
Source: www.guru99.com

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

soapUI mentions (0)

We have not tracked any mentions of soapUI yet. Tracking of soapUI recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing soapUI and Userback, you can also consider the following products

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Marker.io - Visual feedback and bug reporting tool for websites

Postman - The Collaboration Platform for API Development

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

TestComplete - TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

BugHerd - BugHerd: The Website Feedback Tool for Agencies