Software Alternatives, Accelerators & Startups

Userback VS Apache CloudStack

Compare Userback VS Apache CloudStack and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Apache CloudStack logo Apache CloudStack

CloudStack is an open source cloud computing software for creating, managing, and deploying infrastructure cloud services.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Apache CloudStack Landing page
    Landing page //
    2023-03-31

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Apache CloudStack features and specs

  • Open Source
    Apache CloudStack is open source, meaning there is no licensing cost and the community can contribute to its development, which fosters innovation and adaptation.
  • Hybrid Cloud Capability
    It supports hybrid cloud environments, allowing for integration with public cloud providers and providing flexibility in managing diverse resources.
  • Scalable
    CloudStack is designed to handle large deployments, making it suitable for scaling from small to very large cloud deployments.
  • Multi-Hypervisor Support
    Supports multiple hypervisors like VMware, KVM, and XenServer, providing freedom to choose the underlying virtualization technology.
  • Robust API
    Offers a comprehensive and robust API, which facilitates automation and integration with other systems and tools.

Possible disadvantages of Apache CloudStack

  • Steep Learning Curve
    Due to its vast array of features and complex architecture, it can be challenging for newcomers to grasp and configure efficiently.
  • Community Support
    While there is a community for support, it might not be as extensive or responsive as commercial solutions with dedicated support.
  • Limited Advanced Features
    Compared to some commercial cloud platforms, Apache CloudStack may lack certain advanced features or cutting-edge integrations.
  • Upgrading Complexity
    Upgrading existing deployments can be complex and may require significant planning to ensure smooth transitions without downtime.
  • Customization Challenges
    Although highly configurable, customizing CloudStack for specific needs might require deep expertise and can be resource-intensive.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Apache CloudStack videos

Apache CloudStack - Storage - Snapshots - Code Review

More videos:

  • Review - #14 | #ACSarchives: Apache CloudStack | Storage, Snapshots & Code Review
  • Tutorial - Apache Cloudstack Tutorial: What is Apache Cloudstack Part - 2

Category Popularity

0-100% (relative to Userback and Apache CloudStack)
Customer Feedback
100 100%
0% 0
Cloud Computing
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
VPS
0 0%
100% 100

Questions & Answers

As answered by people managing Userback and Apache CloudStack.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Apache CloudStack. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Apache CloudStack should be more popular than Userback. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

Apache CloudStack mentions (6)

  • Linux from the user's perspective - Part1: Installing Linux
    Xen + CloudStack - you'll know if you need it. - Source: dev.to / about 1 year ago
  • Continuing the Search: Open-Source Alternatives to AWS Services
    You can try https://cloudstack.apache.org which has a great UI, CLI, APIs, tooling (Ansible, Terraform etc.) and support for CloudStack Kubernetes Service and CAPC (https://cluster-api-cloudstack.sigs.k8s.io/). CloudStack is also supported by AWS EKS-A. Source: about 3 years ago
  • Common OpenSource Cloud OS
    CloudStack is cloud computing software for creating, managing, and deploying public as well as private IaaS clouds. It uses several hypervisors such as KVM, vSphere, and XenServer/XCP for virtualization. It supports some key features such as hypervisor agnostic, snapshot management, usage metering, built-in HA for hosts and VMs. Source: about 3 years ago
  • Ask HN: Who is hiring? (October 2022)
    ShapeBlue | Remote (Europe/Asia/Flexible timezones) | Dev and QA engineers | Full time | https://shapeblue.com Hi all, ShapeBlue is a remote-only 100% employee-owned international business ( more on this on https://www.shapeblue.com/shapeblue-has-become-an-employee-owned-business/ ). We are hiring devs and QA engineers to work on opensource Apache Cloudstack ( see https://cloudstack.apache.org ... - Source: Hacker News / almost 4 years ago
  • what do they use, or how do they do it..
    The big providers like AWS, GCP, Azure, all have fully custom solutions for the whole infrastructure. But there exist a number of open source projects which give you the ability to setup the basics (compute, storage, networking) on your own. A few such infrastructure projects I'm aware of: * Cloudstack * Openstack * Eucalyptus. Source: over 4 years ago
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What are some alternatives?

When comparing Userback and Apache CloudStack, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

OpenStack - OpenStack software controls large pools of compute, storage, and networking resources throughout a datacenter, managed through a dashboard or via the OpenStack API.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

OVH Cloud - OVHcloud provides cloud solutions to meet all of your IT needs. With cutting edge cloud technology, come view our solutions by industry or use case.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Amazon Route 53 - Amazon Route 53 is a highly available and scalable DNS web service.