Software Alternatives, Accelerators & Startups

Unthread VS ClearFeed

Compare Unthread VS ClearFeed and see what are their differences

Unthread logo Unthread

AI Helpdesk in Slack

ClearFeed logo ClearFeed

ClearFeed is a conversational Support platform for Slack and MS Teams
  • Unthread Unthread Product Overview
    Unthread Product Overview //
    2025-05-30
  • Unthread Landing page
    Landing page //
    2023-07-31

Unthread is an AI-powered helpdesk built into Slack. Unthread automatically turns conversations into actionable tickets that can be solved instantly with our AI or human agents using our platform.

As companies move from email to Slack for support, messages often slip through the cracks. Unthread lets you set responders, expected response time, and escalation policies per customer to be sure the right people are notified and issues are always resolved quickly.

  • ClearFeed Landing page
    Landing page //
    2023-02-09

ClearFeed converts Slack channels into a HelpDesk. It converts requests from many channels and users into a single queue of requests, uses AI to flag requests that need a response, allows responders to update status of requests and assign ownership and make sure all requests are closed out. Integrations with tools like Zendesk, Jira, Freshdesk, Salesforce et al allow agents to handover or link Slack requests to other enterprise tools and close the loop back on Slack when issues are solved therein.

We have been helping the world's leading companies like Atlan Data, Accryl, Chronosphere, Benlabs, Sprinto, MindsDB, TestRigor in scaling customer support, engineering escalations and IT helpdesk on Slack.

ClearFeed

$ Details
freemium $80.0 / Monthly (Request management on 20 Slack channels.)
Platforms
Slack Zendesk Freshdesk Salesforce Hubspot Jira Intercom Linear
Release Date
2022 September

Unthread features and specs

No features have been listed yet.

ClearFeed features and specs

  • Real-time Collaboration
    ClearFeed offers real-time collaboration tools which help teams work together seamlessly, enhancing productivity and communication.
  • Automation Capabilities
    The platform includes automation features that help reduce repetitive tasks, allowing teams to focus on more strategic work.
  • Integration with Popular Tools
    ClearFeed integrates with popular productivity and communication tools like Slack and Microsoft Teams, ensuring a smooth workflow across platforms.
  • User-friendly Interface
    The platform boasts a user-friendly interface that's easy to navigate, making it accessible even to non-technical users.

Possible disadvantages of ClearFeed

  • Limited Customization
    Some users may find ClearFeed's customization options limited, potentially restricting its adaptability to specific business needs.
  • Pricing
    Depending on the size and needs of a business, the pricing model of ClearFeed might be considered expensive compared to competitors.
  • Learning Curve
    Although the interface is user-friendly, some users might encounter a learning curve when first utilizing its advanced features.
  • Support Limitations
    There may be limitations in customer support availability or responsiveness, which can affect users who require immediate assistance.

Unthread videos

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ClearFeed videos

ClearFeed Hiring 2025, 2024, 2023, 2022, 2021, 2020 Passout for Software Engineer Internship

Category Popularity

0-100% (relative to Unthread and ClearFeed)
Slack
100 100%
0% 0
Customer Support
22 22%
78% 78
CRM
0 0%
100% 100
Slack App
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, ClearFeed seems to be a lot more popular than Unthread. While we know about 15 links to ClearFeed, we've tracked only 1 mention of Unthread. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Unthread mentions (1)

ClearFeed mentions (15)

  • Building Quix: A Slack Agent to talk to your apps using natural language
    I founded ClearFeed, a platform that helps teams provide support by integrating Slack with other tools. While ClearFeed offers extensive functionalities, I wanted to create something lightweight and focused, allowing teams to resolve conversations within Slack much faster. Here are some scenarios where interacting with tools within Slack proves to be incredibly useful:. - Source: dev.to / 8 months ago
  • Slack Connect for customer support
    Cons: - managing a lot of Slack channels presents some unique problems. (making sure all key customers are invited, key internal stakeholders are added, managing lifecycle (prospect -> customer -> churn) etc.) - Slack's threads and tendency to have non-threaded discussions also present unique problems (makes it harder to keep track of things) - not everyone wants to come on Slack Connect. (while we haven't hit... Source: almost 2 years ago
  • Do explainer videos work well with SaaS?
    Hey, OP. Iโ€™d love to help you out make these videos. I work at ClearFeed as their visual design head and we barely spend any money on explainer videos and yet it has helped us with conversions. Source: about 2 years ago
  • ClearFeed launched on ProductHunt today!
    Does your team struggle with Slack sprawl and managing requests across lots of channels? Over the last 2 years we have been building a solution to help companies manage customer and employee requests more efficiently on Slack. I'm thrilled to share that ClearFeed is now live on Product Hunt! This is a big moment and your support would be invaluable in making this launch a success. Source: over 2 years ago
  • Managing a noisy channel
    Yes. We use our own product https://clearfeed.ai to do this (and so do all our customers). Source: over 2 years ago
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What are some alternatives?

When comparing Unthread and ClearFeed, you can also consider the following products

And-GPT - Let GPT manipulate your Android phone

VOC AI - AI tool for the voice of customer and product research, Omni-channel customer voice listening, Driven by AI, Helping brands gain product insight and customer insight from e-commerce reviews and feedback.

DapperGPT - Better UI for ChatGPT with Customize Chat, Notes & Extension

Thena AI - Customer support AI for B2B teams.

Kickresume - Land your dream job with the world's most advanced AI career assistant. Trusted by 6,000,000+ professionals worldwide.

Finetalk - Boost your business with powerful ChatGPT chatbots!