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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Unit Converter Gadget. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
So I can use something like tomsguide.com or any website with IT news or information articles as source to cite in the paper? Can I use these only and not scientific research papers? Thank you. Source: about 1 year ago
While researching a comparison between Xfinity Mobile and Verizon I encountered an article on tomsguide.com that said that I can not even access 5G on Verizon at the current plan level... AND... That I am already being deprioritized during busy times. The same article mentioned that Xfinity automatically allows 5G as long as you have the compatible phone.... And for considerably less than Verizon. And in addition... Source: about 1 year ago
Hi, I want to receive e-mails for Tech deals on Tomsguide.com. They only offer subscriptions to their whole website, not specific sections of it. Is it possible for me to get e-mails for the posts in the deals section? If yes, then how? I checked the RSS but I don't understand if I can segregate the deals section from the whole RSS. Source: about 1 year ago
I got this off tomsguide.com. It's technically for last season but I would imagine it's still relevant for this coming season:. Source: almost 2 years ago
I was reading about Plantronics BackBeat GO 600 on tomsguide.com which are the highest rated. Then I found Sennheiser 206 on amazon for $19, but the reviews are pretty bad. Members have recommended some by monoprice, as well. Source: over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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