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Typeform VS LiveChat

Compare Typeform VS LiveChat and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Typeform logo Typeform

Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

LiveChat logo LiveChat

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
  • Typeform Landing page
    Landing page //
    2023-10-11
  • LiveChat Landing page
    Landing page //
    2023-06-16

Typeform

Website
typeform.com
Pricing URL
Official Typeform Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

LiveChat

Website
livechat.com
Pricing URL
Official LiveChat Pricing
$ Details
paid Free Trial $20.0 / Monthly (1 agent)
Platforms
Browser iOS Windows Mac OSX Linux REST API JavaScript Wordpress Shopify Magento Android
Release Date
2002 June
Edit details

Typeform videos

+ Add

Typeform Review - Beginners to Expert Guide PREVIEW by Bizversity.com

More videos:

  • Review - Typeform Killer On LTD? Maybe not but... Aidaform Review
  • Review - Typeform - Survey and Research Tool for Digital Marketers

LiveChat videos

+ Add

LiveChat Demo: All Features You Must Know in LiveChat!

More videos:

  • Tutorial - LiveChat Product Tour: See How Easy It Is To Use Live Chat!
  • Tutorial - Setting Up LiveChat

Category Popularity

0-100% (relative to Typeform and LiveChat)

Typeform

LiveChat

Surveys
100 100%
Surveys
0% 0
Customer Support
0 0%
Customer Support
100% 100
Form Builder
100 100%
Form Builder
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

Share your experience with using Typeform and LiveChat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Typeform and LiveChat

Typeform Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
Typeform is a user feedback tool that businesses can use to interact with customers individually, making it look like a real conversation. It is a web-based customer feedback software that allows you to create surveys without writing any code. This tool helps you create engaging forms, surveys, and quizzes that people love to answer.
Source: www.surveysensum.com
15 best user onboarding software you need to try in 2023
Here’s another neat specialist product for on oft-overlooked function. Typeform helps you create attractive, easy to complete forms for customer feedback, quizzes, and other quick interactions. Their templates are designed to spur users to want to get in touch, rather than ignore or minimize pop-ups.
Source: www.marketermilk.com
Typeform Alternatives: Tools for Surveys, Forms, and Quizzes
The biggest downside of Typeform is the lack of protection from bots. Setting up a form of security such as a standardized captcha is challenging. As soon as a survey goes live, it is publicly posted on the Typeform website. This makes it widely available to bots and spam.
Source: survicate.com
27 Best Typeform Alternatives In 2022 (Free & Paid)
In case Typeform’s annoying paywalls and plan limitations are the main reasons why this option is not the right choice for you, we have also included a couple of free options that are more advanced than Typeform’s limited free version.
Source: marketsplash.com
11 Best Typeform Alternatives to Check-in 2022
Qualtrics is another TypeForm competitor that pushes the boundaries of what a survey and feedback tool can accomplish. With over 100 question types and tons of survey templates paired having survey logic and email triggers, it is ideal for customer feedback surveys. The real-time analysis tool of Qualtrics also allows users to export the results to either CVS or SPSS, this...
Source: qualaroo.com

LiveChat Reviews

9 Best ManyChat Alternatives & Competitors in 2024
LiveChat interface is detailed and comprehensive, while also simple enough for any freelancer or business. The user interface (UI) also gives customers all the information they need to support their business on one screen, without being distracting or imposing. One of the most useful integrations is Facebook Messenger that enables you to chat with your customers from your...
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
LiveChat is another alternative to Tawk.to, but it provides more integrations. Also, LiveChat enables agents to talk with more than one customer in real-time, a significant feature for eCommerce to improve customer engagement. It also has other support tools for sales, integrations, and analytics. It is an influential Tawk.to alternative that supports many languages and...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Similar to Tawk.to, LiveChat is easy to use and integrates with your business websites. It has a wide range of service packages too. So, whether you’re a solo professional with a single site, or a large business owner with multiple sites and hundreds of employees, LiveChat can accommodate your needs.
Source: www.tidio.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
With HelpСrunch, you get more than just aperfect live chat solution while paying less. We can also migrate your LiveChat data for free.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Typeform should be more popular than LiveChat. It has been mentiond 17 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Typeform mentions (17)

  • How well validate your idea before launching?
    Create a customer survey to collect insight on Typeform. Source: about 1 year ago
  • What are the best tools for conducting (customer) interviews?
    If it's feedback forms, you can simply use https://typeform.com/ and use conditions in the questions (e.g. If the User selected option X, show next question Y, etc.). Source: over 1 year ago
  • Wondering what this type of form is called? I'm assuming it's using JS and not CSS animations. (Remove if not allowed)
    Its from typeform.com and it looks to be their own proprietary code, I couldn't see any specific libraries they were using. Source: over 1 year ago
  • Has anyone ever heard about fends.co ? Is it legit or its a total scam?
    Not any social medias, not a single review on trustpilot, not a single piece of verifiable information that their thing is legit, nothing. And also the weird thing that I saw is when you go take their survey so they can take your commission, they sent you to a weird ”typeform.com” link which apparently is a website that allowed them to have a web based platform they can use to create surveys without needing to... Source: over 1 year ago
  • complex survey / personality test: how to implement?
    What is the best way to implement quite complex, personality surveys into a flutter app? It`d be perfect if I could directly integrate typeform (typeform.com) et al, but haven`t found anything yet, except to embed it in a webpage... Any other ideas? Source: almost 2 years ago
View more

LiveChat mentions (2)

  • Suggestion for a live chat on WordPress website
    Some of it is going to depend on your budget and needs. Many (most?) livechat providers offer WP functionality. For example, livechat.com has a free WP plugin to offer livechat on WP sites:. Source: almost 2 years ago
  • Concerns regarding my first professional project
    I am free to use any existing library or whatnot, what I was wondering is how easy it is to implement and deploy. I'm not being asked to build a full live chat from scratch, just try and implement a solution that won't add monthly charges to the predicted monthly cost of the website (ie pre-made solutions such as livechat.com that would cost atleast $16/mo). Source: about 3 years ago

What are some alternatives?

When comparing Typeform and LiveChat, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Forms - Simple web forms from Google.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Jotform - Free Online Form Builder & Form Creator

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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