TXTImpact VS Zendesk

TXTImpact Reviews

1. DallasKrueger    

   Manager | over 3 years ago
   So easy to use!

   We were able to quickly and easily able to communicate with our staff and parents of the kids camp we run for the month of June. We often need to share timely news about delays and things to remember and this program was a perfect fit for us.

   🏁 Competitors: SimpleTexting, EZ Texting, Trumpia

   👍 Pros:    I loved the clean and simple design of the website. i found it to be very intuitive and easy to operate.

   👎 Cons:    I wish there was an app for it. we also encountered a 24 hour period of not being able to use tags which is how we are set up to communicate with our groups. however, your team gave us 500 extra texts which made it a little easier to swallow.
2. TimothyBenevides    

   Manager | almost 4 years ago
   Exceeded expectations

   TXTImpact has grown our business more than 300% in less than 4 months. We have been amazed at how effective the marketing campaigns designed by Marketing360 actually result in conversions. A prior company we worked with was very focused on click-through rate (CTR) which can be a useful metric but to a business owner, the main metric is conversions. Marketing360 is focused on bottom-line conversions and quickly identified our target customers and put a laser focus on marketing to them on Facebook and other social channels. I am extremely pleased with the results and consider our sales rep James Fambrough a valuable sales partner for our company.

   🏁 Competitors: Trumpia, Textmagic, Textedly, EZ Texting

   👍 Pros:    Easy to read dashboard and kpi's. great insight into referring sources and demographics of customers.

   👎 Cons:    Haven't had any bad experiences yet.
3. Morgan Ingram    

   almost 4 years ago
   Great Tool with quality service

   An entire team of specialists, each of them with a different area of expertise, handle a variety of needs. From logo and web design to CRM, full-blown campaigns, etc.

   🏁 Competitors: EZ Texting, Trumpia

   👍 Pros:    Complete marketing system with quality service. comprehensive marketing tools for businesses of all industries and sizes.

   👎 Cons:    The business is based out of colorado, so not ideal for local marketing needs audio, video, photo, etc.

Zendesk Reviews

TXTImpact mentions (0)

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago