Software Alternatives, Accelerators & Startups

Trustpilot VS FastComments

Compare Trustpilot VS FastComments and see what are their differences

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Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.

FastComments logo FastComments

A very fast, feature-full, and privacy-focused comment service for handling discussions on the internet. At 4.6 kB with no dependencies, it's the fastest comment service around.
  • Trustpilot Landing page
    Landing page //
    2022-10-22
  • FastComments Landing page
    Landing page //
    2023-05-08

Trustpilot features and specs

  • Credibility
    Trustpilot is a well-established platform recognized globally, which adds credibility to the reviews and ratings provided.
  • User-Generated Content
    The platform relies on user-generated content, meaning the reviews are based on real experiences from consumers.
  • SEO Benefits
    Reviews and ratings on Trustpilot can improve a business's search engine ranking due to the addition of fresh, relevant content.
  • Feedback Loop
    Businesses can respond to reviews, providing a channel for direct feedback and the potential for resolving customer issues.
  • Verified Reviews
    Trustpilot offers verified reviews, which add an extra layer of trust and authenticity to the feedback.

Possible disadvantages of Trustpilot

  • Cost
    While basic services are free, advanced features and analytics require a subscription, which can be costly for small businesses.
  • Fake Reviews
    Despite efforts to authenticate reviews, the platform is not immune to fake or biased reviews, which can skew the perception of a business.
  • Negative Bias
    People are often more motivated to write reviews when they have a negative experience, which can result in a bias towards negative feedback.
  • Public Scrutiny
    Any negative reviews are visible to the public, which can impact the reputation of a business if not managed effectively.
  • Platform Dependency
    Businesses can become overly reliant on Trustpilot for their online reputation, potentially neglecting other important avenues for customer engagement.

FastComments features and specs

  • Real-time Commenting
    FastComments offers real-time commenting features, allowing users to engage in dynamic conversations without needing to refresh the page.
  • Spam Filtering
    The platform includes robust spam filtering capabilities to maintain the quality and relevance of discussions.
  • Customizability
    FastComments provides various customization options, enabling website owners to tailor the commenting system's appearance and functionalities to match their site's design and requirements.
  • User Engagement
    Features like notifications, upvotes, and social integrations enhance user engagement by fostering interactive and community-driven discussions.
  • Embedding Options
    It allows for easy embedding of the commenting system on any site, providing flexibility and ease of use.
  • Moderation Tools
    The platform includes comprehensive moderation tools that empower admins to manage comments efficiently and maintain community standards.

Possible disadvantages of FastComments

  • Cost
    While it offers free plans, some advanced features and higher usage limits are behind a paywall, which might not be economical for all users.
  • Learning Curve
    The wide array of customization and features could present a steep learning curve for new users not familiar with comment management systems.
  • Dependency on External Service
    Relying on a third-party service may introduce risk, as changes or outages in FastComments can impact the commenting system on your site.
  • Data Privacy Concerns
    Users and site owners may have concerns regarding data privacy and how user comments and data are handled by a third-party service.
  • Limited Offline Support
    Since it is primarily an online service, there may be limitations in accessing or managing comments when offline.

Analysis of Trustpilot

Overall verdict

  • Overall, Trustpilot is a good platform for obtaining customer feedback and gaining insights into company reputations. It is a useful tool for both consumers seeking reliable reviews and businesses looking to build credibility.

Why this product is good

  • Trustpilot is a widely used platform for consumers to share and read reviews on various businesses. It helps customers make informed decisions and allows companies to gather feedback and improve their services. The platform's transparency and large database make it a reliable source of information. However, like any review site, the authenticity of reviews can occasionally be questioned, and itโ€™s important to assess reviews critically.

Recommended for

    Trustpilot is recommended for consumers who want to research businesses before making a purchasing decision and for businesses aiming to engage with their customers, improve their services, and enhance their online reputation.

Trustpilot videos

Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

FastComments videos

No FastComments videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Trustpilot and FastComments)
Online Reviews
100 100%
0% 0
Social Networks
0 0%
100% 100
Product Reviews
100 100%
0% 0
Commenting Service
0 0%
100% 100

User comments

Share your experience with using Trustpilot and FastComments. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Trustpilot and FastComments

Trustpilot Reviews

Make sure to list your SaaS on these marketplaces to get users
Trustpilot is all about reviews if you have good reviews for your business here you are king then, as itโ€™s trusted among millions of people.
Source: medium.com
Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews โ€“ both...
Source: mopinion.com
Yotpo vs Reviews.io โ€“ Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilotโ€™s plans begin at $299 per month, which is payable annually.
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. Itโ€™s one of the better-known review generation...

FastComments Reviews

We have no reviews of FastComments yet.
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Social recommendations and mentions

Based on our record, Trustpilot should be more popular than FastComments. It has been mentiond 69 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trustpilot mentions (69)

  • 6 recommendations on how to use GEO for your brand
    Motivate users to write reviews According to a survey by the First Page Sage Agency, online reviews impact AI chatbots' responses from 13 to 31%. This means that your reputation on TrustPilot or Capterra has a big impact not only on users who look through these platforms before making a purchase, but also on AI Models. As a brand, you can motivate people to write reviews by notifications or bonuses. - Source: dev.to / 12 months ago
  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: over 2 years ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: almost 3 years ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: almost 3 years ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: about 3 years ago
View more

FastComments mentions (7)

  • Ask HN: What Are You Working On? (April 2026)
    I'm working on Watch.ly - a remote human-in-the-loop networking and FS sandbox for AI agents like openclaw: https://watch.ly/ Also this week launching https://dirtforever.net/ which is an open alternative to RaceNet Clubs for Dirt Rally 2, since EA is shutting that down. I'm also expanding the SDK and plugin space for https://fastcomments.com and am planning on adding AI agents because everyone expects that now :)... - Source: Hacker News / 4 months ago
  • Ask HN: What are you working on (August 2024)?
    Hello! This year I've been working on building an integrated registration and live timing platform [0] for my local organizers in CA, but it is spreading. Very fun/rewarding project. I hope to launch my own cellular-based timing hardware this year which will integrate into the timing platform (right now I've reverse engineered and now support 5 different chronometers, I never knew cross platform serial port comms... - Source: Hacker News / almost 2 years ago
  • Commenting system for Hugo
    Another one I can recommend enthusiastically but forgot to mention before, is a paid service called FastComments (https://fastcomments.com/). Great, non-heavy code with a super-helpful developer. Source: about 4 years ago
  • Made this NPM package that saves you the trouble of making a tedious comments section!
    With a quick search, I found https://fastcomments.com/, which does provide comments storage. What does your library provide that this service doesn't? Source: about 4 years ago
  • How do you collect feedback for your blog posts? (for technical blogs, documentation, how-to's, etc.)
    I just started using https://fastcomments.com/. I am still in the free trial but it seems pretty good so far. Source: over 5 years ago
View more

What are some alternatives?

When comparing Trustpilot and FastComments, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

DISQUS - Disqus is a global comment system that improves discussion on websites and connects conversations across the web.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Commento - A fast, bloat-free comments system to foster discussion on your website

Birdeye - AI Agents for Multi-Location Brands

giscus - A comments system powered by GitHub Discussions. Let visitors leave comments and reactions on your website via GitHub!