Software Alternatives, Accelerators & Startups

Trustpilot VS Apify

Compare Trustpilot VS Apify and see what are their differences

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Trustpilot logo Trustpilot

We're all about consumer reviews. Get the real inside story from shoppers like you.

Apify logo Apify

Apify is a web scraping and automation platform that can turn any website into an API.
  • Trustpilot Landing page
    Landing page //
    2022-10-22
  • Apify Landing page
    Landing page //
    2023-09-30

Apify is a JavaScript & Node.js based data extraction tool for websites that crawls lists of URLs and automates workflows on the web. With Apify you can manage and automatically scale a pool of headless Chrome / Puppeteer instances, maintain queues of URLs to crawl, store crawling results locally or in the cloud, rotate proxies and much more.

Trustpilot features and specs

  • Credibility
    Trustpilot is a well-established platform recognized globally, which adds credibility to the reviews and ratings provided.
  • User-Generated Content
    The platform relies on user-generated content, meaning the reviews are based on real experiences from consumers.
  • SEO Benefits
    Reviews and ratings on Trustpilot can improve a business's search engine ranking due to the addition of fresh, relevant content.
  • Feedback Loop
    Businesses can respond to reviews, providing a channel for direct feedback and the potential for resolving customer issues.
  • Verified Reviews
    Trustpilot offers verified reviews, which add an extra layer of trust and authenticity to the feedback.

Possible disadvantages of Trustpilot

  • Cost
    While basic services are free, advanced features and analytics require a subscription, which can be costly for small businesses.
  • Fake Reviews
    Despite efforts to authenticate reviews, the platform is not immune to fake or biased reviews, which can skew the perception of a business.
  • Negative Bias
    People are often more motivated to write reviews when they have a negative experience, which can result in a bias towards negative feedback.
  • Public Scrutiny
    Any negative reviews are visible to the public, which can impact the reputation of a business if not managed effectively.
  • Platform Dependency
    Businesses can become overly reliant on Trustpilot for their online reputation, potentially neglecting other important avenues for customer engagement.

Apify features and specs

  • Ease of Use
    Apify provides a user-friendly interface that makes it easy for users of all technical levels to create and manage web scraping tasks.
  • Scalability
    Apify is built to handle tasks of various sizes, from small-scale projects to enterprise-level operations, making it a scalable solution.
  • Integration and API Support
    It offers extensive API support, allowing for seamless integration with other tools and systems to enhance automated workflows.
  • Customizability
    Users can customize their scraping bots (actors) with different settings and scripts to fit specific needs and requirements.
  • Cloud-based
    Being a cloud-based platform, Apify allows users to run their scraping tasks without needing local resources, which is convenient and efficient.
  • Comprehensive Documentation
    Apify provides thorough documentation and tutorials, which help users get started quickly and solve issues efficiently.
  • Community and Support
    Apify has an active community and solid customer support to assist users with their needs and enhance their overall experience.

Possible disadvantages of Apify

  • Learning Curve
    While the interface is user-friendly, there may still be a learning curve for those new to web scraping and automation.
  • Cost
    Apify can be expensive compared to other web scraping tools, particularly for extensive use cases that require high volumes of data.
  • Dependency on External Factors
    Web scraping often depends on the stability of the target websites. Changes in website structures can break scripts, requiring ongoing maintenance.
  • Performance Limitations
    The performance of cloud-based scraping tasks can be affected by network latency and other external factors beyond user control.
  • Potential Legal Issues
    Web scraping can raise legal concerns, particularly when scraping data from websites that restrict such activities in their terms of service.
  • Resource Intensity
    Complex scraping tasks can be resource-intensive, potentially requiring higher-tier subscriptions and more computing resources, driving up costs.

Analysis of Trustpilot

Overall verdict

  • Overall, Trustpilot is a good platform for obtaining customer feedback and gaining insights into company reputations. It is a useful tool for both consumers seeking reliable reviews and businesses looking to build credibility.

Why this product is good

  • Trustpilot is a widely used platform for consumers to share and read reviews on various businesses. It helps customers make informed decisions and allows companies to gather feedback and improve their services. The platform's transparency and large database make it a reliable source of information. However, like any review site, the authenticity of reviews can occasionally be questioned, and itโ€™s important to assess reviews critically.

Recommended for

    Trustpilot is recommended for consumers who want to research businesses before making a purchasing decision and for businesses aiming to engage with their customers, improve their services, and enhance their online reputation.

Analysis of Apify

Overall verdict

  • Yes, Apify is considered a good choice for web scraping and automation needs due to its comprehensive features, user-friendly interface, and strong community support. It is especially beneficial for those who require efficient, large-scale data extraction and workflow automation.

Why this product is good

  • Apify is an established platform known for its robust web scraping and automation capabilities. It provides a powerful API, pre-built actors for common tasks, and allows you to create custom web scrapers with ease. The platform is scalable, supports a variety of programming languages, and offers features like scheduling, proxies, and data storage solutions. This versatility makes it a valuable tool for businesses and developers needing efficient data retrieval and workflow automation.

Recommended for

  • Developers looking for a versatile web scraping solution.
  • Businesses needing to automate data collection processes.
  • Researchers and analysts requiring extensive data from the web.
  • Marketers seeking competitive analysis through data scraping.
  • Tech enthusiasts interested in exploring web automation tools.

Trustpilot videos

Trustpilot Review - Get Seller and Product Ratings. Good for Mid-Large Sized Businesses.

More videos:

  • Tutorial - How to Get FREE Trustpilot Reviews by Using Reviewsub

Apify videos

Apify product news - 2019/01/30

Category Popularity

0-100% (relative to Trustpilot and Apify)
Online Reviews
100 100%
0% 0
Web Scraping
0 0%
100% 100
Product Reviews
100 100%
0% 0
Data Extraction
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Trustpilot and Apify

Trustpilot Reviews

Make sure to list your SaaS on these marketplaces to get users
Trustpilot is all about reviews if you have good reviews for your business here you are king then, as itโ€™s trusted among millions of people.
Source: medium.com
Our Top 15 Software Review Websites
Trustpilot is Google AdWords certified, meaning Google will source feedback from reviews left on the Trustpilot platform. This is incredibly valuable because it will contribute to the minimum amount of reviews required to get Google snippets to work. Learn more in our review management 101 guide.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
KiyOh is another online review tool, that is somewhat smaller scale than Trustpilot. This is a favorable customer feedback tool, however, as it offers competitive prices and features that are similar to the more expensive alternatives such as TrustPilot. This tool focuses on ratings and reviews and includes a Review Alarm that notifies you of any new, incoming reviews โ€“ both...
Source: mopinion.com
Yotpo vs Reviews.io โ€“ Pricing + 2 Alternatives
Trust Pilot is another great alternative to both Yotpo and Review.io. Like Shopper Approved, Trustpilot is licensed to syndicate both Seller and Product reviews, which is great for those that are on the hunt for both services under one roof. You can get Trustpilot by clicking on this link. On pricing, Trustpilotโ€™s plans begin at $299 per month, which is payable annually.
Review Generation Platforms: Which One Is Best for My Business?
How it Works: Trustpilot is a review management tool that helps online businesses build and manage their reputation by collecting, monitoring, and publishing reviews. Businesses use Trustpilot to improve customer experience, stand out more in search engines, increase conversions and sales on-site, and build a trusted reputation. Itโ€™s one of the better-known review generation...

Apify Reviews

Top 15 Best TinyTask Alternatives in 2022
This is another tinytask alternative. For you to link various web services and APIs, Apify has provided many web integration options. You can add data processing and customised computation processes in addition to letting the data flow between them. With the data that is freely accessible on the web, you may provide crucial insights, and easy lead creation allows you to...

Social recommendations and mentions

Based on our record, Trustpilot should be more popular than Apify. It has been mentiond 69 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trustpilot mentions (69)

  • 6 recommendations on how to use GEO for your brand
    Motivate users to write reviews According to a survey by the First Page Sage Agency, online reviews impact AI chatbots' responses from 13 to 31%. This means that your reputation on TrustPilot or Capterra has a big impact not only on users who look through these platforms before making a purchase, but also on AI Models. As a brand, you can motivate people to write reviews by notifications or bonuses. - Source: dev.to / about 1 year ago
  • Never again Kiwi.com!! Please stay away from kiwi.com
    After that, the journey to the hell started: - We clicked on the refund option (there was only a single choice) and it was written in small letters at the bottom, hiding that the money will not be returned, but a "credit" will be provided to be used within 2 years. - Obviously, I didn't like it the credit idea because I wanted the plane ticket or my money back. - the customer service recommended to book it... Source: over 2 years ago
  • Check Reviews
    So we're all going to be scrambling for alternatives. Please check trustpilot.com before you order. Semaspace had good reviews there. A lot of the alternatives do not. Hoping to find a company that's not going to rip me off. Source: almost 3 years ago
  • Learn with Queasy : Pig Butchering Scams
    Research and check for legitimate reviews on platforms like trustpilot.com. Lack of reviews or an influx of recent ones could indicate a scam. Source: almost 3 years ago
  • Is pureanabolics.bz legit?
    I wouldn't know about that website but I can tell you that zenbu-pharma.com is definitely legit. I've used them several times and they have great reviews on trustpilot.com. Source: about 3 years ago
View more

Apify mentions (46)

  • Google's News API has been gone since 2016, and people still search for it
    That runs News Scraper on Apify, which is the same forty lines plus the parts that are Tedious rather than hard: both feeds, the nested publisher element, the date Normalisation, and deduplication. - Source: dev.to / 7 days ago
  • WHOIS is gone, RDAP replaced it, and a 404 does not mean what you think
    That runs an Apify Actor I maintain, Domain Scraper, because the Tedious parts are the RDAP bootstrap, the vcard unpacking and the provider Fingerprinting rather than the HTTP call. If you would rather do it yourself, Https://rdap.org/domain/ is the whole API and it needs no key. - Source: dev.to / 7 days ago
  • How I Turned Canadian Open Government Data Into a Live Licence-Verification Site + API (Build Log, 2026)
    Data collection: Apify actors, one per source, that scrape the open-data endpoints and normalize them. Quebec RBQ ships a daily bulk CSV (inside a 10.8 MB zip, ~924k rows that dedupe to ~54k active licences). Ontario HCRA has no bulk file โ€” it's an internal JSON API behind the public registry. - Source: dev.to / 26 days ago
  • How to Track US Startup Funding Rounds in Real Time (Before TechCrunch Writes About Them)
    Create a free Apify account and grab your API token from Settings โ†’ API & Integrations. - Source: dev.to / about 1 month ago
  • I built a Claude Code skill that finds customers, not competitors, on Reddit & LinkedIn
    BYOK. It runs on your own Apify token. No shared keys, no lock-in, no licensing chokepoint โ€” a lesson the whole "Proxycurl shut down and stranded everyone" saga taught the space. - Source: dev.to / about 2 months ago
View more

What are some alternatives?

When comparing Trustpilot and Apify, you can also consider the following products

Yotpo - Yotpo is the smartest way to generate customer content, drive traffic and increase conversions.

import.io - Import. io helps its users find the internet data they need, organize and store it, and transform it into a format that provides them with the context they need.

Reviews.io - What are customers saying about the businesses you love? Read, write & share genuine reviews on Reviews.io

Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.

Birdeye - AI Agents for Multi-Location Brands

Bright Data - World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.