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Churn360 VS Totango

Compare Churn360 VS Totango and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Churn360 logo Churn360

Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

Totango logo Totango

Totango is a Customer Success Software Platform
  • Churn360 Landing page
    Landing page //
    2022-06-14

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

Churn360 features and specs

  • 360 Customer View: Yes
  • Health score: Yes
  • Customer Onboarding: Yes
  • Customer Surveys: Yes
  • Customer Segments: Yes
  • Automate Plays: Yes

Totango features and specs

No features have been listed yet.

Churn360 videos

+ Add

Data Driven AI Customer Success Software | Churn360

Totango videos

No Totango videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Churn360 and Totango)

Churn360

Totango

Customer Success
20 20%
Customer Success
80% 80
Help Desk
8 8%
Help Desk
92% 92
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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What are some alternatives?

When comparing Churn360 and Totango, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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