TinySnap Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

TinySnap mentions (4)

• Does your side-project make money?

  I built TinySnap as a side-project and launched it in September. Source: over 1 year ago

• We have a new product that is going to launch next month, TinySnap: A Production-Ready Screenshot Extension Tool

  TinySnap is a tool that Luo and Mufeng envisioned to change the landscape of screenshots and make it easier for anyone to share better screenshots, whether a creator, developer or regular user. To know more have a look: https://tinysnap.app/. Hope you like it! Source: almost 2 years ago

• Introducing our new product ""TinySnap"", the new Chrome extension that lets you capture screenshots of any webpage. Expecting your feedback on our product.

  TinySnap not only lets you capture screenshots of any webpage and share them with your peers, but it also allows you to upload to TinySnap's cloud and share them with others. Please give it a try and let us know what you think. https://tinysnap.app/. Source: almost 2 years ago

• TinySnap: a production-ready screenshot tool for makers and developers

  I've recently launched TinySnap, a production-ready screenshot browser extension that lets you capture any part of any website and share it in seconds, just like this one:. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago