Software Alternatives, Accelerators & Startups

The Great Courses VS Intercom

Compare The Great Courses VS Intercom and see what are their differences

The Great Courses logo The Great Courses

Learn anything about everything with university-level courses for lifelong learning

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • The Great Courses Landing page
    Landing page //
    2023-06-25
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

The Great Courses videos

Are "The Great Courses Plus" accurate? (Honest REVIEW)

More videos:

  • Review - The Great Courses- A Review from a Student
  • Review - Review The Great Courses

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to The Great Courses and Intercom)
Online Courses
100 100%
0% 0
Customer Support
0 0%
100% 100
Education
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare The Great Courses and Intercom

The Great Courses Reviews

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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

The Great Courses might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

The Great Courses mentions (7)

  • How can I give myself a well rounded education as a middle aged woman?
    *Great Courses (thegreatcourses.com) is fantastic. Lots of "crash courses" in all kinds of topics--exactly the kind of thing I think you are looking for--delivered by professors and subject matter experts. Many ways to plug into it: can subscribe directly on their website, there is an Amazon Channel for like $3/mo if you have Prime Video. I currently use Audible.com and purchase courses through there that I listen... Source: about 1 year ago
  • Scott Joplin
    Source: History of Jazz, thegreatcourses.com. Source: over 1 year ago
  • How can I stop being clueless and become more of an active listener when people are talking?
    I used to have the same problem. After graduating college I realized there was a lot I still didn't know, so I started educating myself. I watched countless courses from thegreatcourses.com on science, religion, philosophy, history, etc among other things. I also listened to a lot of music, paying careful attention to words, mostly in the form of rap music, some of it really fast. That seemed to help me pick out... Source: about 2 years ago
  • Anyone else hate talking online?
    I used to be really terrible with conversations. I spent a lot of time in chatrooms in my college years trying to gain more experience communicating. Then eventually I got these courses from thegreatcourses.com to educate myself on everything I felt like I just didn't know. Basically any time a topic in conversation would come up and I would feel left out, I put a placeholder in my head for that so I could go... Source: about 2 years ago
  • Are there are good podcasts, Youtube channels, or audiobooks that give a basic introduction to the world of modern finance?
    I’ve always been a fan of The Great Courses https://thegreatcourses.com You can find lectures ranging from pretty basic to fairly advanced, and they’re almost always broken up into 30 minute segments. Source: almost 3 years ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing The Great Courses and Intercom, you can also consider the following products

Wondrium - Wondrium is a place where you can let your mind go. Unlock your potential with Wondrium, the premier platform for online courses, offering a wealth of educational videos to help you explore, learn, and grow in a wide variety of subjects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Stepik - Promoting efficient learning by developing innovative educational technologies. Create an interactive lesson and employ automated grading software for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Khan Academy - Khan Academy offers online tools to help students learn about a variety of important school subjects. Tools include videos, practice exercises, and materials for instructors. Read more about Khan Academy.

Drift - A messaging app that helps you grow your business.