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Texo.cc VS Ecsow

Compare Texo.cc VS Ecsow and see what are their differences

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Texo.cc logo Texo.cc

Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized...

Ecsow logo Ecsow

Skype dialer,auto dialer,predictive dialer, phone dialer, Ecsow is a fully featured outbound dialing system integrated with Skype.
  • Texo.cc Landing page
    Landing page //
    2022-05-05
  • Ecsow Landing page
    Landing page //
    2021-10-19

Texo.cc features and specs

  • User-Friendly Interface
    Texo.cc features an intuitive and easy-to-navigate interface, making it accessible to users with varying levels of technical expertise.
  • Customization Options
    The platform offers a range of customization options that allow users to tailor their experience according to their specific needs and preferences.
  • High Performance
    Texo.cc is known for its robust performance with fast load times and reliable uptime, ensuring a smooth user experience.
  • Comprehensive Support
    The site provides extensive support resources and responsive customer service, helping users to quickly resolve any issues they may encounter.

Possible disadvantages of Texo.cc

  • Limited Integration
    Texo.cc may have limited integration capabilities with third-party tools and platforms, which could be a challenge for users looking for seamless connectivity.
  • Pricing Structure
    Some users may find the pricing structure to be higher than competitors, which could be a consideration for budget-conscious individuals or small businesses.
  • Learning Curve
    While user-friendly, new users might experience a learning curve as they adapt to the platform’s features and functionality.
  • Feature Availability
    Certain advanced features might not be available in all subscription tiers, potentially requiring upgrades for full access.

Ecsow features and specs

  • Increased Efficiency
    Ecsow allows businesses to automate their dialing processes, which can lead to increased productivity and efficiency by quickly connecting agents with potential customers.
  • Scalability
    The software can be used by businesses of various sizes, allowing them to scale their operations without needing significant changes to their workflow.
  • Cost-Effective
    Ecsow offers competitive pricing compared to other dialing solutions, making it accessible for small to medium-sized businesses looking for cost-effectiveness.
  • Features
    Provides a range of features such as predictive dialing, CRM integration, and call recording, which can enhance customer interaction and improve call management.
  • Ease of Use
    Designed with a user-friendly interface, Ecsow is relatively easy to set up and operate, reducing the learning curve for new users.

Possible disadvantages of Ecsow

  • Internet Dependence
    As a cloud-based solution, Ecsow requires a stable internet connection to function effectively, which might be a limitation in areas with poor connectivity.
  • Limited Customization
    While it offers various features, some users might find the customization options limited compared to other more flexible solutions in the market.
  • Technical Support
    Some users have reported that the technical support can be slow or less helpful, impacting the resolution of issues promptly.
  • Compliance Challenges
    Ensuring compliance with regional telecommunication regulations can be complex, and users need to be cautious in configuring the system to avoid potential legal issues.
  • Software Limitations
    Certain software limitations may affect the integration with some CRMs or third-party applications, which could hinder workflow efficiency.

Texo.cc videos

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Ecsow videos

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How to count the call success rate of Ecsow dialer?

Category Popularity

0-100% (relative to Texo.cc and Ecsow)

Texo.cc

Ecsow

Communication
49 49%
Communication
51% 51
CRM
46 46%
CRM
54% 54
Office & Productivity
42 42%
Office & Productivity
58% 58
Call Tracking And Analytics
100 100%
Call Tracking And Analytics
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Texo.cc and Ecsow

Texo.cc Reviews

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Ecsow Reviews

  1. Jarod Glant
    Don't Use it Production. It's a series of issues everyday

    DON"T USE THIS IN PRODUCTION. IT FAILS 7/10 in doing its job. I've been trying their subscription from time to time just to test if they have improved or not for the past 3 years. Although I stopped using it in production in the first few days after finding that it's a waste of money, time, and more importantly your Agents, as well as your customers, will hate you. I'm back to using Goautodial.

    here are major issues I've discovered in ecsow dialer that they never fixed. issues are more but these are just major ones that you'll face a lot. 7/10 times you'll have issues.

    🏁 Competitors: GoAutodial, VICIdial Contact Center Suite
    👍 Pros:    On premise dialer
    👎 Cons:    1) it gets confused in deciding if a call is an answering machine or a real person|2) very often transfers the call in between while the person is hearing the recording. and the person has not even pressed 1 yet.|3) often plays answering machine recording to a live person and vice versa which confuses our clients and makes a bad reputation of our business.|4) disconnects sip a lot( 60% time and efforts it consumes in time logout and reconnecting|5) sometimes it never plays any recording while the person on the other side dies out of saying hello 100 times.|6) very often it transfers answering machines to agents even when all the changes in settings have been done appropriately to make sure amd calls receive their recording. and live calls theirs|7) it invites negative reviews from customers on the website. customers getting frustrated and asking to fix stupid dialer.

What are some alternatives?

When comparing Texo.cc and Ecsow, you can also consider the following products

TouchStar Dialler - TouchStar Dialer is an outbound dialer and contact center solution providing features and functionalities you need to operate a contact strategy.

Better Voice - Everything you need in a Business Class phone system.

Newfies-Dialer - Newfies-Dialer is a Voice and SMS broadcasting application used for marketing, lead generation, political surveys, debt collection and emergency notifications

Slack Video Messaging by Standuply - Easily record and send video messages in Slack 📹

DialShree Predictive Dialer - DialShree is a software-based Dialer solutions that help companies to avoid the use of expensive telephony boards and other associated hardware, which have high maintenance costs.

Mojo Dialer -  Mojo Dialer is an all-in-one prospecting system.

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