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Mojo Dialer VS Ecsow

Compare Mojo Dialer VS Ecsow and see what are their differences

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Mojo Dialer logo Mojo Dialer

 Mojo Dialer is an all-in-one prospecting system.

Ecsow logo Ecsow

Skype dialer,auto dialer,predictive dialer, phone dialer, Ecsow is a fully featured outbound dialing system integrated with Skype.
  • Mojo Dialer Landing page
    Landing page //
    2023-10-08
  • Ecsow Landing page
    Landing page //
    2021-10-19

Mojo Dialer features and specs

  • Efficiency
    Mojo Dialer significantly increases calling efficiency by allowing users to automatically dial multiple numbers simultaneously, reducing downtime between calls.
  • CRM Integration
    It offers integration with customer relationship management (CRM) systems, enabling seamless management of customer data and more personalized interactions.
  • Lead Management
    The platform includes robust lead management tools, making it easy to organize, prioritize, and manage leads effectively.
  • Ease of Use
    Mojo Dialer is known for its user-friendly interface, making it accessible for users of all technical skill levels.
  • Call Recording
    It offers call recording features that help in monitoring conversations for quality control and training purposes.

Possible disadvantages of Mojo Dialer

  • Cost
    Mojo Dialer can be expensive, particularly for smaller businesses or individual users, due to subscription fees and additional costs for features.
  • Internet Dependent
    The platform's performance is heavily reliant on a stable internet connection, which can affect call quality and reliability.
  • Limited Customization
    Users may find customization options limited, which can be a drawback for businesses with specific workflow requirements.
  • Learning Curve
    Despite being user-friendly, new users may still require some time to fully understand and utilize all features effectively.
  • Customer Support
    Some users have reported that customer support can be slow to respond or not as helpful as expected when dealing with complex issues.

Ecsow features and specs

  • Increased Efficiency
    Ecsow allows businesses to automate their dialing processes, which can lead to increased productivity and efficiency by quickly connecting agents with potential customers.
  • Scalability
    The software can be used by businesses of various sizes, allowing them to scale their operations without needing significant changes to their workflow.
  • Cost-Effective
    Ecsow offers competitive pricing compared to other dialing solutions, making it accessible for small to medium-sized businesses looking for cost-effectiveness.
  • Features
    Provides a range of features such as predictive dialing, CRM integration, and call recording, which can enhance customer interaction and improve call management.
  • Ease of Use
    Designed with a user-friendly interface, Ecsow is relatively easy to set up and operate, reducing the learning curve for new users.

Possible disadvantages of Ecsow

  • Internet Dependence
    As a cloud-based solution, Ecsow requires a stable internet connection to function effectively, which might be a limitation in areas with poor connectivity.
  • Limited Customization
    While it offers various features, some users might find the customization options limited compared to other more flexible solutions in the market.
  • Technical Support
    Some users have reported that the technical support can be slow or less helpful, impacting the resolution of issues promptly.
  • Compliance Challenges
    Ensuring compliance with regional telecommunication regulations can be complex, and users need to be cautious in configuring the system to avoid potential legal issues.
  • Software Limitations
    Certain software limitations may affect the integration with some CRMs or third-party applications, which could hinder workflow efficiency.

Mojo Dialer videos

+ Add

how to get listings through cold calling using mojo dialer

Ecsow videos

+ Add

How to count the call success rate of Ecsow dialer?

Category Popularity

0-100% (relative to Mojo Dialer and Ecsow)

Mojo Dialer

Ecsow

Communication
48 48%
Communication
52% 52
CRM
37 37%
CRM
63% 63
Auto Dialer
100 100%
Auto Dialer
0% 0
Office & Productivity
40 40%
Office & Productivity
60% 60

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Mojo Dialer and Ecsow

Mojo Dialer Reviews

We have no reviews of Mojo Dialer yet.
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Ecsow Reviews

  1. Jarod Glant
    Don't Use it Production. It's a series of issues everyday

    DON"T USE THIS IN PRODUCTION. IT FAILS 7/10 in doing its job. I've been trying their subscription from time to time just to test if they have improved or not for the past 3 years. Although I stopped using it in production in the first few days after finding that it's a waste of money, time, and more importantly your Agents, as well as your customers, will hate you. I'm back to using Goautodial.

    here are major issues I've discovered in ecsow dialer that they never fixed. issues are more but these are just major ones that you'll face a lot. 7/10 times you'll have issues.

    🏁 Competitors: GoAutodial, VICIdial Contact Center Suite
    👍 Pros:    On premise dialer
    👎 Cons:    1) it gets confused in deciding if a call is an answering machine or a real person|2) very often transfers the call in between while the person is hearing the recording. and the person has not even pressed 1 yet.|3) often plays answering machine recording to a live person and vice versa which confuses our clients and makes a bad reputation of our business.|4) disconnects sip a lot( 60% time and efforts it consumes in time logout and reconnecting|5) sometimes it never plays any recording while the person on the other side dies out of saying hello 100 times.|6) very often it transfers answering machines to agents even when all the changes in settings have been done appropriately to make sure amd calls receive their recording. and live calls theirs|7) it invites negative reviews from customers on the website. customers getting frustrated and asking to fix stupid dialer.

What are some alternatives?

When comparing Mojo Dialer and Ecsow, you can also consider the following products

Dialer One - CyburDial: Revolutionizing Connections, Empowering Conversations with and Artificial Intelligence driven Dialer.

Texo.cc - Texo.cc is an Agile Customer Interaction hub on cloud, enabling you to build Personalized...

Newfies-Dialer - Newfies-Dialer is a Voice and SMS broadcasting application used for marketing, lead generation, political surveys, debt collection and emergency notifications

TouchStar Dialler - TouchStar Dialer is an outbound dialer and contact center solution providing features and functionalities you need to operate a contact strategy.

Convoso - Call center solution to covert leads faster

DialShree Predictive Dialer - DialShree is a software-based Dialer solutions that help companies to avoid the use of expensive telephony boards and other associated hardware, which have high maintenance costs.

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