Software Alternatives, Accelerators & Startups

TestComplete VS Zendesk

Compare TestComplete VS Zendesk and see what are their differences

TestComplete logo TestComplete

TestComplete Desktop, Web, and Mobile helps you create repeatable and accurate automated tests across multiple devices, platforms, and environments easily and quickly.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • TestComplete Landing page
    Landing page //
    2023-09-20
  • Zendesk Landing page
    Landing page //
    2024-05-06

TestComplete videos

TestComplete: The Easiest-to-Use Automated UI Testing Tool

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to TestComplete and Zendesk)
Automated Testing
100 100%
0% 0
Customer Support
0 0%
100% 100
Website Testing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using TestComplete and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TestComplete and Zendesk

TestComplete Reviews

Best Automation Testing Tools (Free and Paid) | July 2022
TestComplete is a commercial testing tool and it allows you to create reusable tests for all web applications including modern JavaScript frameworks like React and Angular on 2050+ browser and platform configurations.
Top 10 Best Selenium Alternatives You Should Try
TestComplete is an influential and tough automated tool for testing mobile, desktop and web applications. It can be integrated with open source tools like Selenium, Jenkins etc. TestComplete supports few name mapping functions and GUI features that are not available with Selenium.
Top 6 Complete Automation Testing Solutions
TestComplete is an automation testing tool developed by SmartBear and used for web, mobile and desktop applications. The main feature of this tool is the object recognition engine that can detect dynamic elements from a UI.
Source: dzone.com
Top 20 Best Automation Testing Tools in 2019 (Comprehensive List)
TestComplete is the top automation testing tool for desktop, mobile and web applications. With TestComplete, you can build and run functional UI tests via robust record & replay capabilities or by scripting in your favorite languages, including Python, JavaScript, VBScript and more.
Top 20 Best Automation Testing Tools in 2018 (Comprehensive List)
TestComplete is the top automation testing tool for desktop, mobile and web applications. With TestComplete, you can build and run functional UI tests via robust record & replay capabilities or by scripting in your favorite languages, including Python, JavaScript, VBScript and more.

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than TestComplete. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TestComplete mentions (2)

  • How to create step recording program like testcomplete?
    I've been working with Selenium and Python for the past two years and I can say I've good enough experience with them about now. One thing that has always bothered me is how much manual work I have to do in order to implement the steps I need my program to make. So I've been thinking of making my own "step recorder", something in the vein of TestComplete. I've been using PyAutoGui too and the thought of crossing... Source: over 1 year ago
  • Looking for OS automation software
    SmartBear TestComplete and Ranorex both offer 30-day free trials to try them out. Their suites make it easy to automate desktop apps, but licensing is expensive. Part of what you pay for is being able to write "codeless" tests by recording your mouse and keyboard activity and validating whatever you want on the app. Source: over 2 years ago

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing TestComplete and Zendesk, you can also consider the following products

Sauce Labs - Test mobile or web apps instantly across 700+ browser/OS/device platform combinations - without infrastructure setup.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Ranorex Studio - Accelerate testing with Ranorex Studio, the all-in-one tool for test automation. For desktop, web, or mobile app testing, with easy codeless automation tools, a full IDE, robust object recognition, flexible reporting and built-in Selenium WebDriver.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!