Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Tesseract seems to be a lot more popular than Zoho Desk. While we know about 75 links to Tesseract, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Many of the OCR services are based on the free, open-source Tesseract OCR, but don’t expose all of the options. If you’re handy with shell scripts or Python, you can probably get better performance by hand-tuning options for your particular images. For example, if I recall there are page segmentation options to tell Tesseract to expect multi-column text. That alone might get you better performance than the... - Source: Hacker News / 10 days ago
If you want to learn more visit the complete tesseract documentation. - Source: dev.to / about 1 month ago
AI copilots: Copilots powered by various LLMs like Pieces Copilot can leverage computer vision technologies for inputs beyond text and code. For example, optical character recognition software at Pieces uses Tesseract as its main OCR code engine, extended with bicubic upsampling. Pieces then uses edge-ML models to auto-correct any potential defects in the resulting code/text, which users can input as prompts to... - Source: dev.to / about 1 month ago
You will also need to install the Tesseract OCR engine, which can be downloaded and installed from the following link: https://github.com/tesseract-ocr/tesseract. - Source: dev.to / 4 months ago
Tesseract is an open-source OCR engine developed by Google. It is highly accurate and supports multiple languages. This library will do all the heavy lifting for us. We'll use it in this tutorial to quickly read the text in some images. - Source: dev.to / 8 months ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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