Tesseract Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Tesseract mentions (75)

• Ask HN: How to OCR a PDF and preserve whitespace?

  Many of the OCR services are based on the free, open-source Tesseract OCR, but don’t expose all of the options. If you’re handy with shell scripts or Python, you can probably get better performance by hand-tuning options for your particular images. For example, if I recall there are page segmentation options to tell Tesseract to expect multi-column text. That alone might get you better performance than the... - Source: Hacker News / 7 days ago

• OCR with tesseract, python and pytesseract

  If you want to learn more visit the complete tesseract documentation. - Source: dev.to / about 1 month ago

• Multimodal AI: Bridging the Gap Between Human and Machine Understanding

  AI copilots: Copilots powered by various LLMs like Pieces Copilot can leverage computer vision technologies for inputs beyond text and code. For example, optical character recognition software at Pieces uses Tesseract as its main OCR code engine, extended with bicubic upsampling. Pieces then uses edge-ML models to auto-correct any potential defects in the resulting code/text, which users can input as prompts to... - Source: dev.to / about 1 month ago

• one of the Codia AI Design technologies: OCR Technology

  You will also need to install the Tesseract OCR engine, which can be downloaded and installed from the following link: https://github.com/tesseract-ocr/tesseract. - Source: dev.to / 4 months ago

• How to Read Text From an Image with Python

  Tesseract is an open-source OCR engine developed by Google. It is highly accurate and supports multiple languages. This library will do all the heavy lifting for us. We'll use it in this tutorial to quickly read the text in some images. - Source: dev.to / 8 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago