Software Alternatives & Reviews

Teamgate CRM VS Freshdesk

Compare Teamgate CRM VS Freshdesk and see what are their differences

Teamgate CRM logo Teamgate CRM

Powerful CRM without the Salesforce Price tag.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • Teamgate CRM Teamgate Website
    Teamgate Website //
    2024-03-19
  • Teamgate CRM Sales Insights and Reports with No Setup Required!
    Sales Insights and Reports with No Setup Required! //
    2024-03-19
  • Teamgate CRM Lead Management and Prospecting from One Tool
    Lead Management and Prospecting from One Tool //
    2024-03-19
  • Teamgate CRM Teamgate's Drag and Drop Sales Pipeline
    Teamgate's Drag and Drop Sales Pipeline //
    2024-03-19
  • Teamgate CRM Teamgate's LinkedIn Shuttle Integration
    Teamgate's LinkedIn Shuttle Integration //
    2024-03-19

Teamgate is a user-friendly, easy to use, yet extremely powerful CRM for Sales and SaaS professionals, from startup to enterprise.

We pride ourselves on empowering Sales and SaaS teams to increase their speed of execution across the entire sales cycle.

With an intuitive UI, essential integrations, and out of the box insights; Teamgate’s all-in-one platform facilitates true ICP targeting, unlocking your true sales potential.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Teamgate CRM videos

Packagecloud Recommends Teamgate CRM

More videos:

  • Review - What is Teamgate CRM?
  • Demo - Teamgate CRM Demo

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Teamgate CRM and Freshdesk)
CRM
100 100%
0% 0
Customer Support
0 0%
100% 100
Sales
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Teamgate CRM and Freshdesk.

Why should a person choose your product over its competitors?

Teamgate CRM's answer

Don't be fooled by the "shiny, big-named" CRMs. Test Teamgate out for yourself and you'll see that lower-price doesn't always indicate lower-quality.

How would you describe your primary audience?

Teamgate CRM's answer

Teamgate works with companies of all sizes from sole-traders and founders to industry giants like BMW.

Who are some of the biggest customers of your product?

Teamgate CRM's answer

  • BMW
  • AVIS
  • Buildkite
  • Packagecloud
  • Baremetrics
  • Integrate.io
  • XPlenty
  • AppSembler
  • Xenon Partners

What makes your product unique?

Teamgate CRM's answer

Whilst Teamgate CRM is extremely power and easy to use, it's customer support is second to none, and better yet - included in every subscription.

User comments

Share your experience with using Teamgate CRM and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Teamgate CRM and Freshdesk

Teamgate CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Great list! Although I think theres is one nice CRM still missing. http://www.teamgate.com for me is one of the best CRM tools so far. Besides, an award winning for it’s ease of use Teamgate is the only Inbound Sales CRM that makes it easy to improve your inbound process to grow your business. So I think it’s really worth trying for you as well

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Teamgate CRM mentions (0)

We have not tracked any mentions of Teamgate CRM yet. Tracking of Teamgate CRM recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Teamgate CRM and Freshdesk, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.