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tawk.to VS SetMore

Compare tawk.to VS SetMore and see what are their differences

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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

SetMore logo SetMore

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • SetMore Landing page
    Landing page //
    2023-09-28

Every account comes with a customizable Booking Page that enables you to display your services, availability, and pricing online. Empower your customers to self-book appointments and classes 24/7. Your Booking Page can be used as a standalone site or connect with your existing website and social media pages to create all-new booking gateways.

Bring on more customers and sharpen your brand image, while taking charge of your working hours. Each time an appointment is set through your calendar or Booking Page, you and your client receive instant confirmations. You’re also both kept in the loop with automated reminders. Focus on providing memorable and meaningful customer experiences while Setmore handles the paperwork.

Your talent knows no bounds so why limit where you do business? By adding 1-click video meetings to your appointments, you make the world your stage. Reach a global audience by booking and hosting crystal-clear Zoom or Teleport sessions.

Keep your calendar in check, manage your team and get instant appointment updates across desktop, tablet, iOS, and Android devices.

tawk.to

Website
tawk.to
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Startup details
Country
United States
Edit details

SetMore

Website
setmore.com
Pricing URL
Official SetMore Pricing
$ Details
freemium
Platforms
Web Android iOS Mac OSX Google Chrome
Release Date
2011 June
Edit details

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

SetMore features and specs

  • User-Friendly Interface
    SetMore offers an intuitive and easy-to-navigate interface, which can be quickly adopted by users with varying levels of technical expertise.
  • Multi-Platform Availability
    The application is available on multiple platforms including web, iOS, and Android, allowing users to manage bookings on any device.
  • Integration Capabilities
    SetMore integrates with various third-party applications such as Zoom, Google Calendar, and Facebook, helping to streamline workflows and productivity.
  • Free Plan
    SetMore offers a feature-rich free plan that includes basic booking and scheduling functionalities, making it accessible for small businesses or freelancers.
  • Customer Support
    24/7 customer support is available through multiple channels including live chat, email, and phone, ensuring assistance is available when needed.

Possible disadvantages of SetMore

  • Limited Customization
    Customization options for the booking page and interface are somewhat limited compared to other appointment scheduling software.
  • Price of Premium Features
    Some advanced features like SMS reminders and multiple staff member access are only available in higher-tier paid plans, which might be costly for smaller businesses.
  • Learning Curve for Advanced Features
    While basic functionalities are user-friendly, mastering more advanced features may require additional time and effort.
  • Occasional Bugs
    Users have reported occasional bugs and glitches, particularly in the mobile app versions, which can impact usability.
  • Payment Gateway Limitations
    SetMore currently supports limited payment gateways, which might restrict global businesses looking for diverse payment options.

Analysis of tawk.to

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

Analysis of SetMore

Overall verdict

  • SetMore is a solid choice for businesses looking for an efficient and cost-effective appointment scheduling solution. It is effective for managing client appointments and offers a range of features that enhance productivity and customer satisfaction.

Why this product is good

  • SetMore is generally considered a good scheduling tool because it offers a user-friendly interface, robust features, and integrations that cater to small and medium-sized businesses. It supports online booking, calendar management, appointment reminders, and payment processing, making it a versatile solution for service-based industries.

Recommended for

  • Small businesses
  • Service providers
  • Freelancers
  • Healthcare professionals
  • Salons and spas
  • Personal trainers

tawk.to videos

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Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

SetMore videos

No SetMore videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to tawk.to and SetMore)

tawk.to

SetMore

Customer Support
100 100%
Customer Support
0% 0
Appointments and Scheduling
0 0%
Appointments and Scheduling
100% 100
Live Chat
100 100%
Live Chat
0% 0
Appointment Scheduling
0 0%
Appointment Scheduling
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and SetMore

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

SetMore Reviews

Acuity Scheduling alternatives for businesses outgrowing it
The honest read: if you're leaving Acuity because your business outgrew simple scheduling — you need deposits, add-ons, multiple staff and locations, and ideally a booking site you own — Opencals is built for exactly that transition, and pay-as-you-go means it costs nothing until you're earning. If you're leaving for a narrower reason, match it precisely: SimplyBook.me for...
Source: opencals.com
The Best 24 Appointment Scheduling Apps and Booking Software
Setmore is a free appointment scheduling and payments platform that allows you to create a public-facing booking page. I think it’s pretty useful because the free account supports up to 20 staff calendars and logins so your team can begin booking meetings. You can also send automatic appointment notifications to people who book time with you.
Source: blog.hubspot.com
The 17 Best Appointment Scheduling Apps
Setmore supports integrations with more than 35 apps, including Mailchimp, QuickBooks, Salesforce, Zendesk, and Zoho CRM. It also supports a comfortable list of website builders, and it gives you the right code to copy and paste into each one wherever you want to display self-service booking options to your clients. It has copy-and-paste-ready code for Adobe Muse, Weebly,...
Source: zapier.com
20 Online Appointment Scheduling Apps
SetMore allows freelancers, entrepreneurs and business owners to book and manage appointments via Web, Android and iOS apps. Users can set SMS and email reminders to help them stay on top of all their appointments. SMS reminders can also be sent to customers to remind them of their future appointments. For a premium scheduling software service, businesses can choose from $25...
Source: smallbiztrends.com
7 awesome scheduling apps that could save your sanity
For certain people, an appointment just doesn't feel real unless they receive a reminder. Setmore offers both email and SMS reminders. Clients can also schedule appointments using the iOS and Android apps. Want to make it even easier for your regular clients to book time? The contact information storage is a favorite feature among Setmore users.
Source: www.businessinsider.com

Social recommendations and mentions

Based on our record, tawk.to should be more popular than SetMore. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: about 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 3 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 3 years ago
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SetMore mentions (13)

  • What type of software do I need?
    Take a look at this. I'm not sure if it has everything but it does come close. Source: about 5 years ago
  • What website software is this business using?
    I'm running a small IT company in my local area (right now I'm focusing on getting the TV Mounting and entertainment installation services going), and I've got a booking software setup that I like, but it doesn't offer custom add-on options for each service or the options to select multiple services in the same form. (I'm using setmore.com for those who want to take a look -- techboss.setmore.com is my website... Source: about 5 years ago
  • Calendly alternatives
    Hi! With a Setmore account, you can set-up time slots for numerous attendees at once. You can customize your Booking Page to suit your business needs to help you maximize your available time slots. Our support team is also available via live chat 24/7 should you have any questions or queries about your account and we also have an online support center with 100s of articles to help you get started. Please just let... Source: over 5 years ago
  • [HELP] Looking for a WP Plugin to manage bookings for registered users
    Hi Samir! You can sign-up for a FREE Setmore account and easily integrate this with your Wordpress website. This will allow you to have an online scheduling system to accept bookings for your business. You can also enable all customers to register and create an account before bookings. Discover more about our WordPress integration here - https://www.setmore.com/integrations/wordpress. Source: over 5 years ago
  • Doctor booking website with payments
    Hi! You can use Setmore to create an account with multiple integrations including 'Book Now' buttons to direct clients to a calendar displaying your available consultation slots. Our platform integrates with top web providers to allow seamless booking straight from your website. Source: over 5 years ago
View more

What are some alternatives?

When comparing tawk.to and SetMore, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Crisp Chat - Multi-channel customer support software

Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

SimplyBook.me - Online scheduling software that offers you a beautiful customisable booking website (or widget to your own website) to accept bookings and payments with the possibility of selling products as well.

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