Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, SVGO should be more popular than Freshdesk. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Image-shrinker is a simple, easy to use open source tool for shrinking images. Under the hood it uses pngquant, mozjpg, SVGO, and gifsicle. You can also install these tools individually if you need to compress some images. I often use pngquantafter exporting PNGs for web projects from Figma or similar tools. I literally run it like this:. - Source: dev.to / 8 months ago
In addition to the techniques we’ve discussed so far, there are optimization tools available that can further enhance SVG images. These tools, such as SVGO and ImageOptim, offer valuable features to reduce file size and clean up SVG markup, making it easier to standardize and optimize the overall performance of SVG assets. - Source: dev.to / 11 months ago
Open the terminal and cd to the folder containing your SVG files and run the command Inkscape *.svg --export-plain-svg --export-type=svg And Inkscape is going to save your files as plain SVG and append the word "_out" to them. Note : Plain SVG files are not optimized for the web, you should use SVGO or any other Node.js tool, there are a lot of them on MPM. Source: 11 months ago
Look at software you use and identify underlying libraries. SVGO https://github.com/svg/svgo. - Source: Hacker News / over 1 year ago
There are still a lot of things cl-djula-svg is capable of doing. For the immediate future, I am looking at adding optimization capabilities something like what svgo is doing for svgr. If you know anything else needs to be done to improve the package, please open an issue in the repository. - Source: dev.to / almost 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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