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Surfboard VS Syndigo

Compare Surfboard VS Syndigo and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Surfboard logo Surfboard

Simpler, smarter and fairer scheduling software for customer support teams at scale

Syndigo logo Syndigo

Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.
  • Surfboard Landing page
    Landing page //
    2023-10-21

Surfboard automates the scheduling of customer service and operations teams with simplicity and fairness built into each part of the product. Automatically generate forecasts by integrating into your ticketing and phone systems and create fairly distributed schedules that are easy to tweak for last minute changes.

Shift plans are created eight weeks in advance with the ability to customise activities your team works on. Replace cumbersome spreadsheets and legacy workforce management software with simpler, smarter and fairer scheduling.

  • Syndigo Landing page
    Landing page //
    2023-08-27

Surfboard

Website
teamsurfboard.com
Pricing URL
Official Surfboard Pricing
$ Details
freemium £15.0 / Monthly (All features included)
Platforms
Web Browser Google Chrome Zendesk Intercom Twilio Salesforce Front Dixa
Release Date
2020 September
Edit details

Syndigo

Website
syndigo.com
Pricing URL
Official Syndigo Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Surfboard features and specs

  • Scheduling: Fully automated with the ability to tweak
  • Forecasting: 12 weeks in advance
  • Shift Management: 8 weeks in advance
  • Integrations: Zendesk, Twilio, Intercom, Dixa, Salesforce, Front, Aircall

Syndigo features and specs

No features have been listed yet.

Surfboard videos

+ Add

Lost Driver 3.0 Surfboard Review

More videos:

  • Review - Lost Retro Tripper Surfboard Review
  • Review - CI "Happy Everyday" Pass it Around Surfboard Review

Syndigo videos

+ Add

Syndigo Content Experience Hub

More videos:

  • Review - Syndigo GDSN Overview
  • Review - Syndigo: A platform for greater transparency

Category Popularity

0-100% (relative to Surfboard and Syndigo)

Surfboard

Syndigo

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Development
0 0%
Development
100% 100
Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100

User comments

Share your experience with using Surfboard and Syndigo. For example, how are they different and which one is better?
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What are some alternatives?

When comparing Surfboard and Syndigo, you can also consider the following products

Tymeshift - Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Qrvey - Embedded Analytics built exclusively for SaaS applications.

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

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