SureSteps.io VS Usetiful
Compare SureSteps.io VS Usetiful and see what are their differences
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting
user engagement.
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SureSteps.io
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Usetiful
UserGuiding
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Imagine a world where step-by-step instructions don't just guide you, but interact with you, understand your environment and provide help right when you encounter a hurdle. SureSteps revolutionizes the way documentation and support coexist.
With SureSteps, instant support isn't a promise; it's a reality. Users can summon help from support staff or AI directly within the interface, precisely at the point of difficulty, ensuring that support is contextual and effective.
Integration is a breeze with SureSteps. It fits snugly into your existing systems, be it customer portals, knowledge bases, wikis, or sales and support systems, enhancing them with its robust functionality.
The intuitive and graphical interface makes creating procedures a task of minutes, not hours. Embed multimedia content at each step, and offer users the ability to provide feedback, take notes, and request assistance without ever leaving the workflow.
SureSteps is as easy to use as it is to create. Users can select a procedure, personalize it, and proceed at their own pace. They can mark their progress, communicate with support through a private channel, and resume their tasks right where they left off, ensuring continuity and successful completion.
With AI that’s trained on your documents and with the availability of precise context, the result is a dramatic reduction in the need for human intervention. Furthermore, the precise context means that human intervention, when it’s required, is also far more effective. The result? A dramatic reduction in support requests and a user base that feels confident and supported.
Experience the future of user assistance. Create your free SureSteps account today and step into a world where your users are empowered and supported.
Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.
Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.
SureSteps.io UsetifulUsetiful is recommended for product managers, customer success teams, and training departments in companies that deploy software applications and seek to improve user onboarding, reduce support requests, or boost user satisfaction and retention.
Usetiful's answer:
SureSteps.io's answer
Usetiful's answer:
-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef
SureSteps.io's answer
Our primary audience is any person or company who has to write instructions for multiple people to follow. These include those working in customer support functions, IT operations, consultants who provide guidance, and documentation writers for their products.
SureSteps.io's answer
SureSteps is a SaaS application. It utilizes React and a variety of React Libraries in the frontend. The backend is Nodejs. The product is implemented in typescript. We also use OpenAI for AI support.
It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.
Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!
I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.
Pages by Scribe - Scribe automatically creates step-by-step process guides.
UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
ScribeHow - Create step-by-step user guides, with a simple click
Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
Tango.us - Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.