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Pages by Scribe VS SureSteps.io

Compare Pages by Scribe VS SureSteps.io and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Pages by Scribe logo Pages by Scribe

Scribe automatically creates step-by-step process guides.

SureSteps.io logo SureSteps.io

Seamless Support, Step by Step.
  • Pages by Scribe Landing page
    Landing page //
    2022-05-11
  • SureSteps.io Dashboard
    Dashboard //
    2024-05-28
  • SureSteps.io Viewing a Proc
    Viewing a Proc //
    2024-05-28

Imagine a world where step-by-step instructions don't just guide you, but interact with you, understand your environment and provide help right when you encounter a hurdle. SureSteps revolutionizes the way documentation and support coexist.

With SureSteps, instant support isn't a promise; it's a reality. Users can summon help from support staff or AI directly within the interface, precisely at the point of difficulty, ensuring that support is contextual and effective.

Integration is a breeze with SureSteps. It fits snugly into your existing systems, be it customer portals, knowledge bases, wikis, or sales and support systems, enhancing them with its robust functionality.

The intuitive and graphical interface makes creating procedures a task of minutes, not hours. Embed multimedia content at each step, and offer users the ability to provide feedback, take notes, and request assistance without ever leaving the workflow.

SureSteps is as easy to use as it is to create. Users can select a procedure, personalize it, and proceed at their own pace. They can mark their progress, communicate with support through a private channel, and resume their tasks right where they left off, ensuring continuity and successful completion.

With AI that’s trained on your documents and with the availability of precise context, the result is a dramatic reduction in the need for human intervention. Furthermore, the precise context means that human intervention, when it’s required, is also far more effective. The result? A dramatic reduction in support requests and a user base that feels confident and supported.

Experience the future of user assistance. Create your free SureSteps account today and step into a world where your users are empowered and supported.

Pages by Scribe

Website
get.scribehow.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SureSteps.io

Website
suresteps.io
Pricing URL
Official SureSteps.io Pricing
$ Details
freemium $10.0 (Per User Per Month)
Platforms
Web
Release Date
2024 March
Startup details
Country
United States
State
MA
City
Boston
Founder(s)
Neeraj Sangal
Employees
1 - 9
Edit details

Pages by Scribe features and specs

  • User-friendly Interface
    Pages by Scribe offers a clean and intuitive interface that makes it easy for users to navigate and create documents.
  • Collaboration Features
    The platform provides strong collaboration tools, allowing multiple users to work on a document simultaneously and share feedback efficiently.
  • Integration Capabilities
    Pages by Scribe integrates well with other productivity tools, enhancing workflow by connecting with platforms like Google Workspace, Microsoft Office, and Slack.
  • Template Options
    It offers a variety of templates that help users start projects quickly without focusing extensively on formatting.

Possible disadvantages of Pages by Scribe

  • Limited Offline Access
    The platform relies heavily on internet connectivity, which can be a drawback for users who need offline access to their documents.
  • Subscription Cost
    Pages by Scribe can be costly for individuals or small businesses, especially if they don't make full use of all features offered in higher-tier plans.
  • Feature Overload for Simple Users
    While robust, the number of features may be overwhelming for users who only require basic document editing capabilities.

SureSteps.io features and specs

  • Creating Procedures
    With an intuitive graphical interface, you can quickly create and publish detailed, interactive step-by-step workflows with images, videos, and user support features.
  • Following Procedures
    SureSteps simplifies complex procedures by providing personalized guides, progress tracking, private support channels, and the flexibility to pause and resume tasks at any time.
  • AI Assisted Support
    Upload documents into an AI model to teach it about your products. Users can ask AI for solutions, authors can request step-by-step instructions, and support staff can generate responses.
  • Analytics
    See how effective your guides are and how intuitive your products are. Analytics can show you if your products fall short in any areas through where your customers need guides the most.

Pages by Scribe videos

No Pages by Scribe videos yet. You could help us improve this page by suggesting one.

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SureSteps.io videos

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SureSteps Overview

More videos:

  • Tutorial - Creating Procs on SureSteps
  • Demo - Introducing SureSteps

Category Popularity

0-100% (relative to Pages by Scribe and SureSteps.io)

Pages by Scribe

SureSteps.io

Productivity
100 100%
Productivity
0% 0
Documentation
72 72%
Documentation
28% 28
User Onboarding And Engagement
77 77%
User Onboarding And Engagement
23% 23
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing Pages by Scribe and SureSteps.io.

How would you describe your primary audience?

SureSteps.io's answer:

Our primary audience is any person or company who has to write instructions for multiple people to follow. These include those working in customer support functions, IT operations, consultants who provide guidance, and documentation writers for their products.

Which are the primary technologies used for building your product?

SureSteps.io's answer:

SureSteps is a SaaS application. It utilizes React and a variety of React Libraries in the frontend. The backend is Nodejs. The product is implemented in typescript. We also use OpenAI for AI support.

Who are some of the biggest customers of your product?

SureSteps.io's answer:

  • CodeClinic
  • Lattix

User comments

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What are some alternatives?

When comparing Pages by Scribe and SureSteps.io, you can also consider the following products

ScribeHow - Create step-by-step user guides, with a simple click

Tango.us - Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.

Fluency - Speak your business, Fluently. Automate SOP, internal guides, and compliance documentation. Centralise your processes, and gain valuable insights into the processes that make up your business.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

FlowShare - Creates step-by-step guides as you perform your tasks.

SOPWriting.ai - SOP writing has never been easier than this; just copy and paste the YouTube video URL and click generate. Get a detailed SOP for your documentation in seconds for Free.

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