Imagine a world where step-by-step instructions don't just guide you, but interact with you, understand your environment and provide help right when you encounter a hurdle. SureSteps revolutionizes the way documentation and support coexist.
With SureSteps, instant support isn't a promise; it's a reality. Users can summon help from support staff or AI directly within the interface, precisely at the point of difficulty, ensuring that support is contextual and effective.
Integration is a breeze with SureSteps. It fits snugly into your existing systems, be it customer portals, knowledge bases, wikis, or sales and support systems, enhancing them with its robust functionality.
The intuitive and graphical interface makes creating procedures a task of minutes, not hours. Embed multimedia content at each step, and offer users the ability to provide feedback, take notes, and request assistance without ever leaving the workflow.
SureSteps is as easy to use as it is to create. Users can select a procedure, personalize it, and proceed at their own pace. They can mark their progress, communicate with support through a private channel, and resume their tasks right where they left off, ensuring continuity and successful completion.
With AI thatโs trained on your documents and with the availability of precise context, the result is a dramatic reduction in the need for human intervention. Furthermore, the precise context means that human intervention, when itโs required, is also far more effective. The result? A dramatic reduction in support requests and a user base that feels confident and supported.
Experience the future of user assistance. Create your free SureSteps account today and step into a world where your users are empowered and supported.
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SureSteps.io's answer
Our primary audience is any person or company who has to write instructions for multiple people to follow. These include those working in customer support functions, IT operations, consultants who provide guidance, and documentation writers for their products.
SureSteps.io's answer
SureSteps is a SaaS application. It utilizes React and a variety of React Libraries in the frontend. The backend is Nodejs. The product is implemented in typescript. We also use OpenAI for AI support.
SureSteps.io's answer
Based on our record, ScribeHow seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
This is awesome! What is your most common use case? Have you thought of competing with https://scribehow.com/ in the documentation space? - Source: Hacker News / 11 months ago
Scribehow is a visual documentation platform built by the creators of Scribe, a screen recording and sharing tool. Scribehow allows you to create step-by-step guides, tutorials, how-tos, and other knowledge articles in an interactive and visual format. - Source: dev.to / about 2 years ago
Scribe | Senior Software Engineer, Growth Engineer | React (Next.JS), Python | SF or Remote | https://scribehow.com Scribe is a product-led growth (PLG) startup based in San Francisco that is growing our team on the basis of user love and revenue. Our product is dead simple - record yourself doing any workflow, and Scribe will auto-generate step-by-step documentation to share with colleagues or customers anywhere.... - Source: Hacker News / over 2 years ago
Using Scribe is easy. Just go to the Scribe website (https://scribehow.com/) and start creating your document. Scribe uses a simple drag-and-drop interface that makes it easy to create steps, add images, and edit the document format. - Source: dev.to / over 2 years ago
Https://scribehow.com/ allows you to record steps and output. :). Source: over 2 years ago
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