Software Alternatives, Accelerators & Startups

SureSteps.io VS ScribeHow

Compare SureSteps.io VS ScribeHow and see what are their differences

SureSteps.io logo SureSteps.io

Seamless Support, Step by Step.

ScribeHow logo ScribeHow

Create step-by-step user guides, with a simple click
  • SureSteps.io Dashboard
    Dashboard //
    2024-05-28
  • SureSteps.io Viewing a Proc
    Viewing a Proc //
    2024-05-28

Imagine a world where step-by-step instructions don't just guide you, but interact with you, understand your environment and provide help right when you encounter a hurdle. SureSteps revolutionizes the way documentation and support coexist.

With SureSteps, instant support isn't a promise; it's a reality. Users can summon help from support staff or AI directly within the interface, precisely at the point of difficulty, ensuring that support is contextual and effective.

Integration is a breeze with SureSteps. It fits snugly into your existing systems, be it customer portals, knowledge bases, wikis, or sales and support systems, enhancing them with its robust functionality.

The intuitive and graphical interface makes creating procedures a task of minutes, not hours. Embed multimedia content at each step, and offer users the ability to provide feedback, take notes, and request assistance without ever leaving the workflow.

SureSteps is as easy to use as it is to create. Users can select a procedure, personalize it, and proceed at their own pace. They can mark their progress, communicate with support through a private channel, and resume their tasks right where they left off, ensuring continuity and successful completion.

With AI thatโ€™s trained on your documents and with the availability of precise context, the result is a dramatic reduction in the need for human intervention. Furthermore, the precise context means that human intervention, when itโ€™s required, is also far more effective. The result? A dramatic reduction in support requests and a user base that feels confident and supported.

Experience the future of user assistance. Create your free SureSteps account today and step into a world where your users are empowered and supported.

  • ScribeHow Landing page
    Landing page //
    2023-09-10

SureSteps.io

$ Details
freemium $10.0 (Per User Per Month)
Platforms
Web
Release Date
2024 March
Startup details
Country
United States
State
MA
City
Boston
Founder(s)
Neeraj Sangal
Employees
1 - 9

SureSteps.io features and specs

  • Creating Procedures
    With an intuitive graphical interface, you can quickly create and publish detailed, interactive step-by-step workflows with images, videos, and user support features.
  • Following Procedures
    SureSteps simplifies complex procedures by providing personalized guides, progress tracking, private support channels, and the flexibility to pause and resume tasks at any time.
  • AI Assisted Support
    Upload documents into an AI model to teach it about your products. Users can ask AI for solutions, authors can request step-by-step instructions, and support staff can generate responses.
  • Analytics
    See how effective your guides are and how intuitive your products are. Analytics can show you if your products fall short in any areas through where your customers need guides the most.

ScribeHow features and specs

  • Ease of Use
    ScribeHow offers a user-friendly interface that makes it simple to create, edit, and share step-by-step guides without needing extensive technical knowledge.
  • Automation
    The tool automates the process of capturing steps, which can save users a significant amount of time when documenting workflows or procedures.
  • Versatility
    ScribeHow can be used in various industries and for multiple purposes, such as onboarding new employees, training, and creating standard operating procedures (SOPs).
  • Collaboration
    It offers collaboration features, allowing teams to work together on guides in real-time, which enhances productivity and ensures accuracy.
  • Integration
    ScribeHow integrates with several other platforms and tools, making it easy to incorporate into existing workflows and systems.

Possible disadvantages of ScribeHow

  • Limited Customization
    While ScribeHow is easy to use, it may offer limited customization options compared to more complex documentation tools, which might be a drawback for advanced users.
  • Subscription Costs
    ScribeHow operates on a subscription model, which could be a consideration for smaller businesses or individuals who have restricted budgets.
  • Learning Curve for Advanced Features
    While the basic features are easy to use, some advanced functionalities may require a learning curve, which could deter some users.
  • Internet Dependency
    Since it is a cloud-based tool, ScribeHow requires an internet connection to function, which could be a limitation in environments with poor connectivity.
  • Privacy Concerns
    As with any cloud-based tool, there may be concerns regarding data privacy and security, especially for sensitive information.

Analysis of ScribeHow

Overall verdict

  • ScribeHow is highly regarded for its ease of use and effectiveness as a documentation tool. It is especially beneficial for those who need to create detailed guides quickly and with minimal effort. The tool's ability to automate the capture of steps and provide clear visual aids makes it a strong choice for both individual and professional use.

Why this product is good

  • ScribeHow is a tool designed to simplify the process of creating step-by-step guides and tutorials. It is particularly useful for individuals and teams who need to document processes or provide instructional content efficiently. The platform's intuitive interface allows users to capture workflows directly from their browsers, which can save time and ensure accuracy. Users can also easily edit and annotate captured steps, making it an effective tool for remote teams, trainers, and customer support personnel.

Recommended for

  • Content creators
  • Trainers and educators
  • Customer support teams
  • Remote teams
  • Project managers

SureSteps.io videos

SureSteps Overview

More videos:

  • Tutorial - Creating Procs on SureSteps
  • Demo - Introducing SureSteps

ScribeHow videos

No ScribeHow videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to SureSteps.io and ScribeHow)
Customer Service
100 100%
0% 0
Documentation
4 4%
96% 96
AI
8 8%
92% 92
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing SureSteps.io and ScribeHow.

How would you describe your primary audience?

SureSteps.io's answer

Our primary audience is any person or company who has to write instructions for multiple people to follow. These include those working in customer support functions, IT operations, consultants who provide guidance, and documentation writers for their products.

Which are the primary technologies used for building your product?

SureSteps.io's answer

SureSteps is a SaaS application. It utilizes React and a variety of React Libraries in the frontend. The backend is Nodejs. The product is implemented in typescript. We also use OpenAI for AI support.

Who are some of the biggest customers of your product?

SureSteps.io's answer

  • CodeClinic
  • Lattix

User comments

Share your experience with using SureSteps.io and ScribeHow. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, ScribeHow seems to be more popular. It has been mentiond 19 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SureSteps.io mentions (0)

We have not tracked any mentions of SureSteps.io yet. Tracking of SureSteps.io recommendations started around May 2024.

ScribeHow mentions (19)

  • Show HN: Autotab โ€“ Programmable AI browser for turning web tasks into APIs
    This is awesome! What is your most common use case? Have you thought of competing with https://scribehow.com/ in the documentation space? - Source: Hacker News / 11 months ago
  • User Guides in Code Documentation: Empowering Users with Usage Instructions
    Scribehow is a visual documentation platform built by the creators of Scribe, a screen recording and sharing tool. Scribehow allows you to create step-by-step guides, tutorials, how-tos, and other knowledge articles in an interactive and visual format. - Source: dev.to / about 2 years ago
  • Ask HN: Who is hiring? (July 2023)
    Scribe | Senior Software Engineer, Growth Engineer | React (Next.JS), Python | SF or Remote | https://scribehow.com Scribe is a product-led growth (PLG) startup based in San Francisco that is growing our team on the basis of user love and revenue. Our product is dead simple - record yourself doing any workflow, and Scribe will auto-generate step-by-step documentation to share with colleagues or customers anywhere.... - Source: Hacker News / over 2 years ago
  • Scribe: The Ultimate Tool for Creating Professional Step-by-Step Solutions
    Using Scribe is easy. Just go to the Scribe website (https://scribehow.com/) and start creating your document. Scribe uses a simple drag-and-drop interface that makes it easy to create steps, add images, and edit the document format. - Source: dev.to / over 2 years ago
  • How do you make manuals?
    Https://scribehow.com/ allows you to record steps and output. :). Source: over 2 years ago
View more

What are some alternatives?

When comparing SureSteps.io and ScribeHow, you can also consider the following products

Pages by Scribe - Scribe automatically creates step-by-step process guides.

Tango.us - Tango instantly turns what you know into step-by-step guidanceโ€”no videos, meetings, or screen shares required.

UserGuiding - Create in-app experiences with the most straightforward product adoption platform โ€” quick implementation, lasting user engagement.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

iorad - Tired of explaining with screenshots? Instant Interactive Tutorials with iorad

Content Guardian AI - The only 8-in-1 AI content detector platform in the world. We integrate with leading AI content detectors to give unparalleled confidence that your content appear to be written by a human.