SureSteps.io
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Imagine a world where step-by-step instructions don't just guide you, but interact with you, understand your environment and provide help right when you encounter a hurdle. SureSteps revolutionizes the way documentation and support coexist.
With SureSteps, instant support isn't a promise; it's a reality. Users can summon help from support staff or AI directly within the interface, precisely at the point of difficulty, ensuring that support is contextual and effective.
Integration is a breeze with SureSteps. It fits snugly into your existing systems, be it customer portals, knowledge bases, wikis, or sales and support systems, enhancing them with its robust functionality.
The intuitive and graphical interface makes creating procedures a task of minutes, not hours. Embed multimedia content at each step, and offer users the ability to provide feedback, take notes, and request assistance without ever leaving the workflow.
SureSteps is as easy to use as it is to create. Users can select a procedure, personalize it, and proceed at their own pace. They can mark their progress, communicate with support through a private channel, and resume their tasks right where they left off, ensuring continuity and successful completion.
With AI that’s trained on your documents and with the availability of precise context, the result is a dramatic reduction in the need for human intervention. Furthermore, the precise context means that human intervention, when it’s required, is also far more effective. The result? A dramatic reduction in support requests and a user base that feels confident and supported.
Experience the future of user assistance. Create your free SureSteps account today and step into a world where your users are empowered and supported.
Write in a blazingly fast WYSIWYG editor with 30+ custom blocks and native markdown to create built-in diagrams, API docs, Swagger, GraphQL. Check the out of the box integrations with Github, Slack, Lucidchart, Airtable, Google Sheets, Typeform, Jira, or Figma. Inline comments for async collaboration and to enhance team performance or minimize knowledge churn are supported by Archbee's collaborative features.
SureSteps.io Archbee.ioSureSteps.io's answer
Our primary audience is any person or company who has to write instructions for multiple people to follow. These include those working in customer support functions, IT operations, consultants who provide guidance, and documentation writers for their products.
SureSteps.io's answer
SureSteps is a SaaS application. It utilizes React and a variety of React Libraries in the frontend. The backend is Nodejs. The product is implemented in typescript. We also use OpenAI for AI support.
SureSteps.io's answer
Based on our record, Archbee.io seems to be more popular. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you have a tech business, you should look into an internal knowledge base that is aligned with developers. archbee.com is similar to document360, but with features that are relevant to write developer documentation, APIs etc. Source: about 3 years ago
But if you want something similar with your example, check archbee.com, it has integration with GraphiQL. Source: about 3 years ago
If you want to get a tool and don't need to start building your own setup I would recommend looking into some documentation platforms like archbee.io. Source: over 3 years ago
If you want to go with a SaaS, I'd say to check archbee.io - because you can do end user guides and developer documentation... Source: over 3 years ago
It's hard to enforce developers to update documentation. Ideally, you should have somebody responsible to do it. As for the documentation stack, archbee.io for both internal and external. A good alternative to Notion since it supports markdown, code blocks with more options and API references. Source: over 3 years ago
Pages by Scribe - Scribe automatically creates step-by-step process guides.
Docusaurus - Easy to maintain open source documentation websites
ScribeHow - Create step-by-step user guides, with a simple click
GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.
Tango.us - Tango instantly turns what you know into step-by-step guidance—no videos, meetings, or screen shares required.
ReadMe - A collaborative developer hub for your API or code.
