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SupportDock.io VS LayerDock

Compare SupportDock.io VS LayerDock and see what are their differences

SupportDock.io

Publish app support pages and privacy policies in minutes. Collect user feedback via Telegram, GitHub Issues, Slack, and email. Track revenue from 5 providers. 15 templates. Free for 2 apps.

No screenshot yet
Rating
0 reviews
Alternatives Is it good?
LayerDock

Pin feedback on live websites. Clients comment with no account, every pin captures screenshot, console and network context, and opens straight in your coding agent.

Rating
0 reviews
Pricing
Freemium Free trial $19 / Monthly (Pro Plan)
Alternatives Is it good?
EatAWhale
A habit and interest tracker for everything you care about. Set your own cadence, daily to monthly, and streaks follow your schedule. Buy once for $21, no subscription. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Help Desk popularity
100% vs 0%
alternatives listed
5 vs 15

Base details

Website, pricing, platforms and company facts side by side.

SupportDock.io
LayerDock
Website supportdock.io layerdock.io
Pricing
Official pricing
Freemium Free trial $19 / Monthly (Pro Plan) Official pricing
Platforms —
Google Chrome Web
Company Startup from Cambodia · 1 - 9 employees · 2026 —
Listed in
Customer Support Self Service Support Help Desk IT Helpdesk +1
Website Feedback Bug Tracking Web Annotation Customer Feedback User Feedback Feedback Visual Feeback Project Management Bug Reporting Task Management Bug And Issue Tracking Visual Bug Reports +9

Features and specs

What each product offers, as listed by its team.

SupportDock.io 3 features
LayerDock 11 features
  • App Privacy
    User can create an app privacy where they can then use in app store and google play
  • App Support Page
    User need an app support page in order to add their mobile app to review in app store and google play
  • Feedback
    User can collect feedback through their mobile app or from the web support page and receive a notification via email or telegram, plus they create connect with github to create issues directly in there repo
  • Pin-based commenting
    Click any element on a live site to leave feedback pinned to it
  • Auto-captured diagnostics
    Screenshot, CSS selector, viewport, console logs, network requests and browser/OS on every pin
  • Screen recording + dashcam
    Record your screen, or grab the last 60 seconds with the rolling dashcam buffer
  • Multi-viewport review
    Desktop, tablet, mobile, plus free roam for custom sizes
  • Guest client reviews
    Clients review through a share link with no account needed, and internal notes stay private
  • AI element labeling
    AI names the component each pin is on, so devs know what was flagged
  • Pins survive redeploys
    Pins re-attach to elements after a redeploy, including Shadow DOM
  • Coding agent handoff (MCP)
    Open pins straight in Claude Code or Cursor with selector, screenshot and console trace
  • Integrations
    Send feedback to Slack, Linear, GitHub, Jira, Trello and ClickUp
  • Feedback workflow
    Assign pins, threaded replies, reactions and statuses from open to approved
  • Free plan
    Free forever tier, paid plans from $15/mo with a 14-day trial

Analysis

An editorial look at what each product does well and who it suits.

SupportDock.io
LayerDock

Overall verdict

  • SupportDock.io appears to be a customer support/helpdesk tool aimed at small to medium businesses looking for a straightforward, affordable way to manage customer inquiries. Without independent verified reviews or extensive public data available, it's advisable to evaluate it through a free trial or demo to confirm it meets your specific support workflow needs before committing.

Why this product is good

  • Likely offers an easy-to-use interface for managing customer support tickets
  • May provide affordable pricing suitable for smaller teams or startups
  • Could integrate basic helpdesk features like ticketing, live chat, or knowledge base tools
  • Potentially quick to set up without heavy technical requirements

Recommended for

  • Small businesses or startups seeking a budget-friendly helpdesk solution
  • Teams that need a simple ticketing system without complex enterprise features
  • Businesses looking to test a lightweight support tool before scaling to larger platforms
  • Customer service teams wanting basic support workflow management

No analysis of LayerDock yet.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
SupportDock.io
LayerDock
100% 100%
Help Desk
0% 0%
0% 0%
Feedback
100% 100%
100% 100%
Customer Support
0% 0%
0% 0%
Project Management
100% 100%

Questions & Answers

As answered by people managing SupportDock.io and LayerDock.

What makes your product unique?

LayerDock's answer:

LayerDock sends website feedback straight to your coding agent. Every pin records the screenshot, CSS selector, viewport, console logs and network requests. Through MCP it opens directly in Claude Code or Cursor with all of that attached. Pins also stay attached to the right element after a redeploy, so feedback doesn't get lost when the site changes.

Why should a person choose your product over its competitors?

LayerDock's answer:

Tools like BugHerd, Marker.io and MarkUp.io collect feedback. LayerDock also gets it to the fix. Clients review through a share link without making an account, and your team gets developer-ready context on every pin. The pricing is simple too: there's a free plan, Pro is $15/mo and Agency is $39/mo, with no surprise price hikes.

How would you describe the primary audience of your product?

LayerDock's answer:

Agencies, freelancers and software teams who build websites and need design review, QA or client sign-off on the live site. It suits teams where designers, clients and developers all touch the same project, especially developers who already use coding agents like Claude Code or Cursor.

What's the story behind your product?

LayerDock's answer:

Before LayerDock, I ran an agency building websites for clients and later worked as a senior product designer, mostly sharing work and collecting client feedback. Feedback always showed up as screenshots in email, vague Slack messages and spreadsheets, and developers had to guess what was meant. My co-founder Adeen and I built LayerDock so feedback lives on the actual page, with all the context a developer needs to fix it.

Which are the primary technologies used for building your product?

LayerDock's answer:

Next.js on Vercel for the web app and dashboard, a Manifest V3 Chrome extension with a React overlay, Supabase (Postgres) for the database, Stripe for billing, Resend for email, OpenAI for AI element labeling, and MCP for the coding agent integration.

User comments

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