Software Alternatives & Reviews

Superhuman VS Zendesk

Compare Superhuman VS Zendesk and see what are their differences

Superhuman logo Superhuman

Superhuman is an email management tool.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Superhuman Landing page
    Landing page //
    2023-07-24
  • Zendesk Landing page
    Landing page //
    2022-03-08

Superhuman videos

How Superhuman Email Works

More videos:

  • Review - Why paying $360 for Email is Worth it | My Superhuman Workflow
  • Review - Future Superhuman Features & $30 Pricing

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Superhuman and Zendesk)
Email
100 100%
0% 0
Customer Support
0 0%
100% 100
Email Productivity
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Superhuman and Zendesk

Superhuman Reviews

Superhuman vs. Gmail: A Tale of Two Email Experiences
It's important to note that Superhuman doesn't offer a free version or trial, which could be a drawback for those who prefer to test a service before committing to a subscription. However, Superhuman does provide a 14-day, money-back guarantee, allowing users to explore the the email software platform's capabilities and determine if it aligns with their email management...
Source: tatem.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Superhuman should be more popular than Zendesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Superhuman mentions (23)

  • 25 Best Productivity Apps: 2023 Review Guide
    Email is one of those unavoidable things that can eat up a ton of our time -- while causing a great deal of anxiety to boot. Superhuman is an AI-powered email app designed for busy professionals seeking a blazingly fast email experience. With dozens of features like automatically prioritizing emails based on the recipient, follow-up reminders, automated phrases and email copy, along with event scheduling,... - Source: dev.to / 8 months ago
  • What are your top productivity tools?
    Other tools I use: Superhuman for Email, Akiflow for tasks and calendar, Roam for notes/PKB, and one sec to reduce opening distracting apps. Source: 10 months ago
  • What tools help you in your leadership role?
    For example, I love Slack (https://slack.com) when it has clear rules around its use. In the case of our team that was that stuff on slack wasn't urgent, but a way to note things that we would like from others when they had a moment. If we wanted something urgent we would go and talk to them. I also really liked Notion (https://www.notion.so) for organising thoughts, and ideas. I like Asana (https://asana.com) for... Source: 10 months ago
  • Give me one reason I this business will fail.
    Unlike other posters, I think I got a good idea what this is. You are routing social posts to the user's Inbox, correct? My question is, what makes you think people want their tweets, FB feeds, IG posts etc. Via email? My perception is that email accounts are already glutted, and the bigger opportunity is finding ways to streamline and simplify inbound email, as Superhuman does. Curious what kind of research you... Source: about 1 year ago
  • I found this video which list a number of AI tools which we can use today. Things like AI making a business presentation for you.
    Superhuman (email) - https://superhuman.com/ (I think most of the features he talked about is on gmail at some point. Like the folders is a thing but you have to manually do it). Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Superhuman and Zendesk, you can also consider the following products

Airmail - Airmail is a lightweight and lightning fast mail client for Mac.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The Bat - The Bat! is a secure desktop email client for Windows, designed to protect your correspondence against third-parties and to save your time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Mailspring - Mailspring is a mail client for Mac, Windows and Linux.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!