Software Alternatives, Accelerators & Startups

Submittable VS Userback

Compare Submittable VS Userback and see what are their differences

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Submittable logo Submittable

Submittable is an easy-to-use online submission manager.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • Submittable Landing page
    Landing page //
    2023-09-13
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Submittable features and specs

  • User-Friendly Interface
    Submittable offers an intuitive and easy-to-use interface for both submitters and reviewers, which simplifies the submission and review process.
  • Streamlined Workflow
    The platform supports a streamlined workflow with automated email notifications, task assignments, and status tracking, improving efficiency in managing submissions.
  • Customizable Forms
    Users can create fully customizable submission forms tailored to their specific needs, allowing for more precise data collection.
  • Collaboration Tools
    Submittable provides robust collaboration tools, allowing multiple reviewers to provide feedback, discuss submissions, and make collective decisions.
  • Analytics and Reporting
    The platform offers detailed analytics and reporting features, enabling users to track submission trends, reviewer activity, and overall performance.

Possible disadvantages of Submittable

  • Pricing
    Submittable can be expensive, especially for smaller organizations or individuals, as pricing scales with the volume of submissions and additional features.
  • Limited Free Plan
    The free plan offered by Submittable is quite limited in terms of features and submission volume, necessitating an upgrade for more robust needs.
  • Learning Curve
    While the interface is user-friendly, there can be a learning curve for new users to fully utilize all the advanced features and functionalities.
  • Customization Limitations
    Although forms are customizable, some users may find limitations in customizing the broader workflow and integration aspects to fit their unique requirements.
  • Dependency on Internet
    As a cloud-based platform, Submittable requires a reliable internet connection for access, which can be a drawback in areas with poor connectivity.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Submittable

Overall verdict

  • Yes, Submittable is considered a good platform.

Why this product is good

  • Submittable is a widely-used submission management platform known for its user-friendly interface, comprehensive features, and flexibility in handling a range of submission types. It is praised for streamlining the process of collecting and reviewing submissions, offering customization options for forms, and facilitating effective communication between submitters and administrators. Users appreciate its robust reporting tools and integrations with other services.

Recommended for

    Submittable is recommended for organizations and individuals who need an efficient way to manage and review submissions, such as literary journals, film festivals, grant programs, and scholarship providers. It's well-suited for teams that require collaboration in the decision-making process and for those seeking to enhance their submission workflows with automated tools.

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Submittable videos

Submittable: Accept and review any digital content

More videos:

  • Review - What is Submittable?
  • Review - Submittable: Submissions made simple

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to Submittable and Userback)
ERP
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Event Management
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Submittable and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Submittable should be more popular than Userback. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Submittable mentions (5)

  • Looking for art zines
    Try checking out Submittable https://submittable.com/ and Chillsubs https://chillsubs.com/ to look for journals, zines and other publications that are seeking art :) Good luck! Source: almost 4 years ago
  • [HELP] How to publish as a new poet.
    You send them into literary magazines & journals. chillsubs.com + submittable.com + duotrope.com are good places to start. Source: about 4 years ago
  • [help]
    You'll need a Submittable account for most mainstream submissions these days. Source: over 4 years ago
  • Can I get paid by writing poems?
    Another place to search is submittable.com --I think you can even search by paid vs non-paid. Source: over 4 years ago
  • Where to publish short stories in this day and age?
    Check out duotrope. It's a searchable database of all available publications. You can also use the Discover tab on Submittable. Good luck! Source: almost 5 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing Submittable and Userback, you can also consider the following products

SurveyMonkey Apply - SurveyMonkey Apply enables organizations to streamline the process of collecting and reviewing applications.

Marker.io - Visual feedback and bug reporting tool for websites

Award Force - Award Force is recognised as the worldโ€™s #1 awards management software, trusted by organisations across the globe to recognise excellence in their field.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

OpenWater - OpenWater is an awards management software platform that automates, manages, and grows awards programs big and small.

BugHerd - BugHerd: The Website Feedback Tool for Agencies