Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Freshdesk might be a bit more popular than Stripe Terminal. We know about 12 links to it since March 2021 and only 10 links to Stripe Terminal. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hey, I'm creating a POS system and want to integrate Stripe Terminal for accepting in-person payments. I need to have offline capabilities so the server-driven integration is no option sadly. So I'll need to use their iOS & Android SDK's. Can anyone help me with this? Or tell me how to integrate two SDK's into a flutter app? (I'll probably be using the BBPOS WisePad 3). Source: about 1 year ago
Finally, using gestures solely would only work if a customer is part of a program that already possesses their credit card details. If a gesture is not used as a confirmation input but as the payment method itself, we need some way to match payment details to this gesture and this user. For example, let’s imagine that a customer wants to pay with gestures that they trained on their smartwatch. We could imagine a... - Source: dev.to / over 1 year ago
The short answer here is: there's companies which will provide you a cloud API to interact with a card reader they provide, and that's the least awful way to use one. These include Stripe (https://stripe.com/terminal), Square (https://squareup.com/us/en), SumUp (https://sumup.com/), and going towards the enterprise end, things like Adyen (https://www.adyen.com/pos-payments). Source: over 1 year ago
We'd love to have you! Make your way to stripe.com/terminal and go through the docs. There's a nice sample that uses a simulator to show you how to get it done. Source: over 2 years ago
Stripe does have a physical terminal too (https://stripe.com/terminal) but I've never seen it at a merchant. - Source: Hacker News / over 2 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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