StockSubmitter VS Freshdesk

StockSubmitter Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

StockSubmitter mentions (4)

• What services to sell your photos on multiple stock sites do you recommend?

  StockSubmitter - advanced submit functionality. Source: about 1 year ago

• Time of accepted photos for Wirestock submissions.

  Use ImStocker, Xpiks, or StockSubmitter instead. No 15% sales cut, and no 3 month wait time as you are uploading directly to the marketplaces with these tools. ImStocker is the best value, Xpiks has the best design, and StockSubmitter has the best submission automation. Source: about 1 year ago

• Is it worth to start selling stock photos in 2023?

  Xpiks is my favorite. StockSubmitter is really good too. Xpiks has more of a modern design and is easier to use. StockSumitter is great because not only does it help you upload to many different marketplaces, it also automates the final submission process on the individual websites. Source: about 1 year ago

• Wirestock will no longer allow submissions for free:

  My favorite is Xpiks. This is an affiliate link but I'm not shilling, I've tried all of the multi-upload tools. StockSubmitter is good too, its design is dated but its powerful because it uploads AND finalizes submissions on the marketplaces. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago