Steel Bank Common Lisp Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Steel Bank Common Lisp mentions (5)

• Not only Clojure – Chez Scheme: Lisp with native code speed

  Tangential: if we're talking Lisp and native code speed, Steel Bank Common Lisp (by default) compiles everything to machine code. [0] https://sbcl.org. - Source: Hacker News / 9 months ago

• A few newbie questions about lisp

  Q5: Get http://sbcl.org/. Install https://quicklisp.org/. SBCL is the implementation that's the lowest friction, and Quicklisp is a package manager that's almost* painless. Source: about 1 year ago

• [C++20][safety] static_assert is all you need (no leaks, no UB)

  That is what we do in Lisp. Try sbcl if you haven't tried it yet. Source: about 1 year ago

• Trying to wrap my head around `xbps-src`

  I want to add the sbcl-doc subpackage (the manual for SBCL in GNU Info format), but first I need to understand how to write package definitions. As far as I understand there are the "templates" which are shell scripts that describe how a package is to be built and installed, and xbps-src is a shell script which can process these templates to actually carry out the work. Source: over 2 years ago

• Ask HN: Areas in Programming to Avoid

  > Lisp looks like Python, that's far from C, and usually it's a "interpreted" language, far from machine the currently most popular Common Lisp implementation is based around an optimizing native code compiler. That compiler has its roots in the early 80s. See https://sbcl.org . It's far away from being 'interpreted'. - Source: Hacker News / almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago