Software Alternatives, Accelerators & Startups

Stape.io VS Intercom

Compare Stape.io VS Intercom and see what are their differences

Stape.io logo Stape.io

The easiest way to server-side tracking. Everything from server Google Tag Manager and Meta`s CAPIG hosting to custom solutions.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Stape.io Landing page
    Landing page //
    2023-10-31
  • Stape.io Dashboard | Stape
    Dashboard | Stape //
    2024-02-12
  • Stape.io Create container | Stape
    Create container | Stape //
    2024-02-12
  • Stape.io Create CAPIG | Stape
    Create CAPIG | Stape //
    2024-02-12

Embrace server-side tracking with Stape to better grasp user actions, trust your data, speed up your website, and boost your digital marketing.

Why choose server-side tracking with Stape?

  • Switch to first-party cookies to keep up with third-party cookie depreciation.
  • Get around ad blockers for reliable data.
  • Enhance ad attribution and data analysis through server-to-server integration.
  • Control the data shared with vendors for better security.
  • Move to tracking with first-party data in a world without cookies.
  • Get richer user data for more focused marketing.

What Stape offers:

  • Hosting for server-side Google Tag Manager, available worldwide and in the EU.
  • Hosting for Meta's Conversions API Gateway.
  • A variety of apps, plugins, templates, and extensions.

Benefits of Stape:

  • Cost-effective: starting at $20 for hosting. Logs are included.
  • User-friendly: easy setups and clear dashboards.
  • Enhanced tracking with powerful integrations and templates.
  • Helpful support and a community to assist with server-side tracking.
  • Compliant with security standards: ISO 27001, HIPAA, and GDPR.
  • Intercom Landing page
    Landing page //
    2023-07-05

Stape.io

Website
stape.io
$ Details
freemium $20.0 / Monthly (Up to 500,000 requests/month per container)
Platforms
Web Browser Windows Google Chrome Mac OSX Linux Safari Wordpress Shopify WooCommerce Facebook Slack BigCommerce Telegram TikTok Twitter Reddit Rakuten Mixpanel GA4 Attentive Hubspot Matomo Pinterest Brevo Microsoft Ads
Release Date
2020 September

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Stape.io features and specs

  • Servers: Yes
  • Hosting: Yes
  • Alerts & Notifications: Yes
  • Free Trial: Yes
  • Cookie Keeper: Yes
  • Custom GTM and GA4 Loader: Yes
  • Multi Domains: Yes
  • Anonimyzer: Yes
  • Logs: Yes
  • GEO Headers: Yes
  • User Agent Info: Yes
  • File proxy: Yes
  • Global CDN: Yes
  • Autoscaling: Yes
  • Own CDN: Yes
  • GTM Standards: Yes
  • Monitoring: Yes

Intercom features and specs

No features have been listed yet.

Stape.io videos

Meta's Conversions API Gateway hosting by Stape

More videos:

  • Demo - Server Google Tag Manager hosting from Stape
  • Tutorial - How to Setup Facebook Conversion API

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Stape.io and Intercom)
Analytics
100 100%
0% 0
Customer Support
0 0%
100% 100
Security & Privacy
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing Stape.io and Intercom.

What makes your product unique?

Stape.io's answer

  • Custom Loader: enjoy enhanced tracking accuracy and better campaign attribution by extending cookie lifetimes and setting first-party cookies.
  • Global CDN: experience faster webpage loading times, improving both site performance and user satisfaction.
  • Anonymizer: safeguard user privacy and ensure GDPR compliance with data anonymization capabilities.
  • Cookie Keeper: maintain valuable tracking data with extended cookie lifespans, even under strict browser restrictions.
  • Multi-Domain Support: simplify your tracking across multiple sites or languages with easy subdomain mapping to one server container.
  • Autoscaling: ensure your site performs optimally at all times with resources that automatically scale to meet your needs without additional costs.
  • API Access: unlock custom integration possibilities, enhancing the utility and customization of your platform.
  • GEO Headers: enhance your event data with precise geographical information for more targeted marketing efforts.
  • User Agent Info Enhancement: receive detailed device and browser information for more nuanced user analysis.
  • Logs Access: gain valuable insights into your tracking setup for effective troubleshooting and optimization.

Why should a person choose your product over its competitors?

Stape.io's answer

  • Cost-effective: starting at $20 for hosting. Logs are included.
  • User-friendly: easy setups and clear dashboards.
  • Enhanced tracking with powerful integrations and templates.
  • Helpful support and a community to assist with server-side tracking.
  • Compliant with security standards: ISO 27001, HIPAA, and GDPR.

How would you describe your primary audience?

Stape.io's answer

Data-tracking experts, tech-savvy digital marketers, digital marketing agencies, and everyone who just started their server-side journey or is looking for a more efficient solution.

What's the story behind your product?

Stape.io's answer

Stape started in 2020 as hosting for server-side tagging. We wanted to implement server-side tracking on our sites and our client’s sites and found no easy way to do that without clear documentation on how to set it up. We decided to build a tool that will simplify server-side tracking. Over time, Stape has evolved into a comprehensive infrastructure offering custom scripts, tags, plugins, tones of education materials, and a supportive community, all aimed at simplifying server-side tracking.

User comments

Share your experience with using Stape.io and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Stape.io and Intercom

Stape.io Reviews

We have no reviews of Stape.io yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Stape.io might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Stape.io mentions (7)

  • Comprehensive conversion tracking?
    Also... there's no way of me writing this without it appearing rude... I can see the data collection implemented on your site, but I'm in the UK and I haven't been asked to provide any consent for you to collect and use my data. This is something stape.io gets absolutely perfect. Source: 7 months ago
  • SST - Firefox enhanced tracking protection
    I recently installed server side tracking (through stape.io) for one of my e-com clients and we saw a rise in "unassigned traffic" in GA4. Source: 7 months ago
  • Multiple Domains On 1 Server Side Container
    If they cannot handle that, there are services like stape.io that make the process easier. Source: over 1 year ago
  • Facebook pixel help?
    I will use stape.io for server site tracking. Source: over 1 year ago
  • Is Google Analytics still useful when every Ad blocker blocks it?
    Btw, you can also set GA up with https://stape.io/ to bypass adblockers. Or your own setup. Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Stape.io and Intercom, you can also consider the following products

Taggrs.io - Hosting software for GTM Server Side Tracking Generate up to 30% more conversions and turnover with Server Side Tracking the solution to the demise of third party cookies.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Addingwell - Addingwell delivers fast and reliable fully-managed tagging servers for your Google Tag Manager server-side.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Tag Manager - Google Tag Manager helps make tag management simple, easy and reliable by allowing marketers and webmasters to deploy website tags all in one place.

Drift - A messaging app that helps you grow your business.