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Sparkly VS Frill

Compare Sparkly VS Frill and see what are their differences

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Sparkly logo Sparkly

Helps build social connections between coworkers on Slack.

Frill logo Frill

A better way to collect customer feedback
  • Sparkly Landing page
    Landing page //
    2022-04-03
  • Frill Landing page
    Landing page //
    2023-08-20

Sparkly features and specs

  • User-Friendly Interface
    Sparkly offers an intuitive and easy-to-navigate interface, making it accessible for users without advanced technical skills.
  • Customization
    It provides a high level of customization, allowing businesses to tailor the bot to meet specific customer interaction needs.
  • Integration Capabilities
    The platform integrates well with existing systems and tools, facilitating a seamless workflow.
  • Automated Support
    Sparkly automates customer support tasks, which can enhance efficiency and reduce response times.

Possible disadvantages of Sparkly

  • Cost
    For smaller businesses, the pricing model might be prohibitive compared to other chatbot solutions.
  • Learning Curve for Advanced Features
    Despite the user-friendly interface, leveraging advanced features might require a steeper learning curve.
  • Dependency on Internet Connection
    As a cloud-based platform, Sparkly's performance is heavily reliant on a stable internet connection.

Frill features and specs

  • User-friendly Interface
    Frill offers an intuitive and easy-to-navigate user interface, making it accessible for users of all experience levels.
  • Customizable Boards
    Users can customize their feedback boards to align with their brand's aesthetics and requirements, providing a more personalized experience.
  • Feature Prioritization
    Frill enables teams to prioritize suggestions and feedback, helping to focus on the most impactful changes and enhancements.
  • Integration with Popular Tools
    Frill integrates seamlessly with other popular tools and platforms, such as Slack, Zapier, and Intercom, promoting better workflow efficiency.
  • Public and Private Boards
    Frill allows for the creation of both public and private boards, giving flexibility in sharing feedback and ideas internally or with customers.

Possible disadvantages of Frill

  • Cost
    Frill offers various pricing plans, which might be expensive for small businesses or startups with limited budgets.
  • Limited Advanced Features
    While Frill is user-friendly, it may lack some advanced features required by larger enterprises with more complex feedback management needs.
  • Dependency on Integrations
    For full functionality, users may rely heavily on integrations with other tools, which can be a limitation if those tools are not already in use.
  • Learning Curve for Customization
    Despite its user-friendly nature, there might be a slight learning curve for users to fully customize their boards and utilize all features effectively.
  • Limited Analytics
    The platform might offer limited in-depth analytics compared to specialized feedback analysis tools, which can be a drawback for data-driven decision-making.

Analysis of Frill

Overall verdict

  • Overall, Frill.co is a good choice for businesses looking for a streamlined way to handle product feedback and manage their development process. Its intuitive interface and comprehensive features make it a valuable tool for both small and medium-sized businesses aiming to improve their product offerings based on customer insights.

Why this product is good

  • Frill.co is a product feedback and roadmap tool designed to help companies gather and manage customer feedback more effectively. It provides features like idea boards, where users can submit and vote on ideas, roadmaps to keep track of development progress, and changelogs to announce updates. These tools can enhance customer engagement and ensure product development aligns with user needs.

Recommended for

    Frill.co is particularly recommended for product managers, SaaS companies, and startups looking to prioritize and manage user feedback effectively. It is also beneficial for teams looking to enhance customer interaction and transparency by clearly communicating product development progress and updates.

Sparkly videos

+ Add

✨My Favourite Lip & Eye Toppers✨ | The Best Sparkly Eyeshadows | Julia Adams

More videos:

  • Review - Enchanted Sparkly Rose Review

Frill videos

+ Add

Frill review | Collect Your Customer Feedback

More videos:

  • Review - LA Colors Nail Frill review
  • Review - Bass Fishing Review Chasebaits Frill Seeker Wakebait

Category Popularity

0-100% (relative to Sparkly and Frill)

Sparkly

Frill

Customer Support
100 100%
Customer Support
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Sparkly and Frill

Sparkly Reviews

We have no reviews of Sparkly yet.
Be the first one to post

Frill Reviews

  1. Denis Anisimov
    · CTO at Introwise ·
    Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    🏁 Competitors: Nolt.io, Upvoty
    👍 Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. Sam Hulick
    · CEO at ReelCrafter ·
    Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    🏁 Competitors: Canny.io
10 Best Canny Alternatives and Competitors in 2025
Frill is a customer feedback management tool you can use as a web app or widget. Use the customization features to build unique boards where you brainstorm ideas and meet customer needs. 🧠
Source: clickup.com
Top 10 FeatureBase alternatives you should evaluate in 2024
With its simple design and easier supports, Frill (opens in new tab) can be one of the best alternatives for Featurebase. Frill has an updated and modern UI and it is simple to use. Also Frill is a language friendly software which can translate into any language. Though it has several attracting features, Frill’s drawback should also be taken into consideration.
Source: featureos.app
17 Best Canny Alternatives in 2024
Frill helps companies engage with their customers, gather feedback and prioritize feature requests. It also allows companies to create online communities where users can discuss products and services with each other.
Source: supahub.com

Social recommendations and mentions

Based on our record, Frill seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sparkly mentions (0)

We have not tracked any mentions of Sparkly yet. Tracking of Sparkly recommendations started around Mar 2021.

Frill mentions (2)

What are some alternatives?

When comparing Sparkly and Frill, you can also consider the following products

Unbabel - We build multilingual understanding between companies and their customers.

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Swifteq - Swifteq builds Zendesk apps that help customer support teams do more with less. AI-powered customer support software for ticket and help center automation.

Upvoty - User feedback in 1 simple overview 🔥

Crowdin - Localize your product in a seamless way

ZestWave.co - ZestWave helps product teams manage changelogs, collect user feedback, and build better products with powerful tools for roadmaps, documentation, and customer engagement.

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