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SolarWinds MSP Manager VS ShellNewHandler

Compare SolarWinds MSP Manager VS ShellNewHandler and see what are their differences

SolarWinds MSP Manager

SolarWinds MSP Manager is the easy to use web-based help desk and billing software for IT service businesses.

Rating
0 reviews
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Alternatives Is it good?
ShellNewHandler

SourceForge.net: ShellNewHandler details page

Rating
0 reviews
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Alternatives Is it good?
DisplaySwitcher
Switch your monitor’s video input and seamlessly transfer text and files! A Linux/macOS/Windows Desktop Application. sponsored

Which is more popular?

Based on our record, ShellNewHandler seems to be more popular. It has been mentioned 2 times since March 2021.

social mentions
0 vs 2
IT Management popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

SolarWinds MSP Manager
ShellNewHandler
Website n-able.com sourceforge.net
Listed in
IT Management Help Desk Remote Monitoring And Management Monitoring Tools +1
Cloud Storage Monitoring Tools File Sharing Website Monitoring +1

Features and specs

What each product offers, as listed by its team.

SolarWinds MSP Manager 6 features
ShellNewHandler 0 features
  • Ease of Use
    SolarWinds MSP Manager features an intuitive interface, making it straightforward for users to navigate and manage their tasks efficiently without a steep learning curve.
  • Ticket Management
    The platform offers robust ticket management capabilities, allowing MSPs to track, prioritize, and resolve customer issues effectively.
  • Integration Capabilities
    It integrates seamlessly with other tools and platforms, improving overall workflow and data synchronization across various services.
  • Mobile App
    The mobile application allows technicians to access the system and complete tasks on-the-go, enhancing flexibility and productivity.
  • Reporting Features
    Comprehensive reporting features enable detailed insights into business performance, helping MSPs make data-driven decisions.
  • Customer Management
    Efficient customer management tools help in maintaining and tracking client information, ensuring quality customer service.

Possible disadvantages

  • Limited Customization
    Some users might find the customization options lacking, with limited scope to tailor the platform to specific business needs.
  • Price
    The cost of subscribing to SolarWinds MSP Manager can be prohibitive for smaller MSPs or those with tighter budgets.
  • Performance Issues
    There have been occasional reports of performance issues, such as slow loading times, which can affect productivity.
  • Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering more advanced features may require a learning period and potentially additional training.
  • Support Quality
    Some users have reported that customer support can be slow to respond and not always helpful in resolving complex issues.

No features have been listed yet.

Analysis

An editorial look at what each product does well and who it suits.

SolarWinds MSP Manager
ShellNewHandler

Overall verdict

  • Overall, SolarWinds MSP Manager is considered a good choice for managed service providers looking for a comprehensive service management solution. It offers valuable features that help MSPs improve service delivery and customer satisfaction while optimizing their internal processes.

Why this product is good

  • SolarWinds MSP Manager, now part of N-able, is a cloud-based service management software focused on helping managed service providers (MSPs) deliver efficient and effective services to their clients. It is designed to streamline operations with features like trouble ticketing, customer management, billing, and reporting. The platform is appreciated for its user-friendly interface, integration capabilities, and mobile access, which enable technicians to work efficiently, both onsite and remotely.

Recommended for

  • Small to medium-sized managed service providers in need of a cloud-based management solution
  • MSPs looking to improve their service efficiency with integrated billing and ticketing systems
  • Service providers seeking a customizable and scalable platform with mobile access for field technicians

Overall verdict

  • ShellNewHandler is a niche, lightweight utility hosted on SourceForge designed to give users more control over the Windows 'New' context menu (the ShellNew menu). It can be considered good for its specific narrow use case, but it is an older, minimally maintained tool that may not suit all users, especially those on modern Windows versions.

Why this product is good

  • Provides direct control over customizing the Windows right-click 'New' menu, allowing users to add or remove file type entries
  • Lightweight and free, without bundled bloatware typical of some other free utilities
  • Simple and focused in scope, making it easy to understand for its specific purpose
  • Open distribution via SourceForge allows transparency and no-cost access

Recommended for

  • Power users who want to declutter or customize the Windows New context menu
  • IT administrators managing standardized desktop environments across multiple machines
  • Users comfortable with older utility-style tools and Windows registry-related tweaks
  • Not recommended for casual users seeking modern, actively supported software with regular updates

Videos

Walkthroughs and reviews on video.

SolarWinds MSP Manager 1 video + Add
ShellNewHandler 0 videos + Add

SolarWinds MSP Manager

No ShellNewHandler videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
SolarWinds MSP Manager
ShellNewHandler
100% 100%
IT Management
0% 0%
0% 0%
Website Monitoring
100% 100%
77% 77%
Monitoring Tools
23% 23%
0% 0%
File Sharing
100% 100%

User comments

Share your experience with using SolarWinds MSP Manager and ShellNewHandler. For example, how are they different and which one is better?

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

SolarWinds MSP Manager 0 mentions
ShellNewHandler 2 mentions

Tracking SolarWinds MSP Manager since Mar 2021.

  • I recently got libreoffice, but now the new option in right click looks like a mess. Can someone help me get rid of them please?
    Use Shell New Handler. Run the portable app and simply untick the items you don't want to appear in your new context menu. Source: about 4 years ago
  • This menu should be easy to add/remove programs to... Who is really creating Access Databases from this menu often enough to keep it here? (Not me!) Is there an easy way to edit this?
    I've always used ShellNewHandler for this. It's a really simple portable utility that allows you to remove most of the items from that menu. Tested it out on Windows 11 and it's still compatible. Source: over 5 years ago

Alternatives to SolarWinds MSP Manager and ShellNewHandler

When comparing SolarWinds MSP Manager and ShellNewHandler, you can also consider the following products.

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