Take control of your email-sending reliability with the SMTP Debug Tool, a professional-grade yet free solution for diagnosing SMTP connection problems. This tool tests your connection with email services such as Amazon SES, SendGrid, and Sendinblue by sending a sample email and recording the entire server communication log. Use this log to investigate and resolve any issues in your SMTP setup. Designed with user safety as a priority, the tool encrypts all connections, does not retain session data, and offers the option to test without credentials using the โSMTP Blackholeโ feature. Rest assured your email testing is as secure as it is effective.
Over 28,000 companies from 20 countries worldwide are already using KIRIM.EMAIL as their email infrastructure to generate more sales, build apps, and build their traffic sources.
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SMTP Debug Tool's answer
This tool tests your connection with email services such as Amazon SES, SendGrid, Unione, Sendinblue and others by sending a sample email and recording the entire server communication log.
SMTP Debug Tool's answer
100% cost free and have a 24/7 customer support
We have encountered a significant issue with our email provider, Kirim, that seems to persist without any resolution in sight. Despite relying on Kirim to send emails to our platform users, we face excessive delays when attempting to upload our users' email lists. This prolonged uploading process is primarily due to Kirim's meticulous verification of each individual email address, which results in an upload duration of more than 24 hours. Even for a platform with a substantial user base like ours, where hundreds of thousands of users are present, the upload of just 10,000 contacts on Kirim takes an astonishing seven days.
We have reached out to their support team for assistance, but their response has been highly unsatisfactory, as they merely acknowledge the issue and provide vague timelines of a few days or even weeks for resolution. This frustrating experience has led us to conclude that Kirim may be suitable for small businesses with around 100 users, but it should be avoided by anyone with more than 500 users.
Despite raising our concerns directly to Kirim's CEO, the response has been unhelpful, with promises of ongoing fixes and redirection back to the support team, which has proven to be a nightmare to deal with. Consequently, we find ourselves wasting an entire day every week attempting to upload lists on Kirim, only to find that the process still does not work. Kirim suggests using Google Sheets or CSV files as alternatives, but those options have also failed to resolve the issue, or they result in a 24-hour upload duration for a mere 500 users.
In summary, based on our experience, we strongly advise staying away from this product and exploring alternative email service providers.
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