EmailEngine App Reviews

Kirim Email Reviews

1. Guest

   over 2 years ago
   "WORST EMAILING PLATFORM EVER! THEY ARE A NIGHTMARE!"

   We have encountered a significant issue with our email provider, Kirim, that seems to persist without any resolution in sight. Despite relying on Kirim to send emails to our platform users, we face excessive delays when attempting to upload our users' email lists. This prolonged uploading process is primarily due to Kirim's meticulous verification of each individual email address, which results in an upload duration of more than 24 hours. Even for a platform with a substantial user base like ours, where hundreds of thousands of users are present, the upload of just 10,000 contacts on Kirim takes an astonishing seven days.

   We have reached out to their support team for assistance, but their response has been highly unsatisfactory, as they merely acknowledge the issue and provide vague timelines of a few days or even weeks for resolution. This frustrating experience has led us to conclude that Kirim may be suitable for small businesses with around 100 users, but it should be avoided by anyone with more than 500 users.

   Despite raising our concerns directly to Kirim's CEO, the response has been unhelpful, with promises of ongoing fixes and redirection back to the support team, which has proven to be a nightmare to deal with. Consequently, we find ourselves wasting an entire day every week attempting to upload lists on Kirim, only to find that the process still does not work. Kirim suggests using Google Sheets or CSV files as alternatives, but those options have also failed to resolve the issue, or they result in a 24-hour upload duration for a mere 500 users.

   In summary, based on our experience, we strongly advise staying away from this product and exploring alternative email service providers.

EmailEngine App mentions (13)

• Show HN: Sunnybox – An Email API for Effortless IMAP Integration

  When I started with https://emailengine.app, a similar product, I also considered releasing it as a SaaS. But looking at the competition, it seemed too complicated for me (just look at the compliance list for Nylas Email API https://www.nylas.com/security/#compliance ). Will be interesting to see how it works out for you. Good luck! - Source: Hacker News / almost 2 years ago

• Mike Perham of Sidekiq: “If you build something valuable, charge money for it.”

  Oh, yeah, I forgot my pitch. The link is https://emailengine.app - EnailEngine acts as a mail client, basically the same way Thunderbird runs on desktop, or the iPhone Mail on phone, but instead of a GUI it has REST API and instead of desktop notifications it sends JSON webhooks. And instead of a single email account, it can manage thousands of accounts. - Source: Hacker News / over 2 years ago

• Email: Explained from First Principles

  Well, I for one, hope that email stays as complicated as described in the post. Otherwise my project that simplifies access to email accounts (https://emailengine.app) would get no traction :D. - Source: Hacker News / over 2 years ago

• Professional / enterprise experience with EmailEngine?

  I'd like to know if anyone here can share some experience using https://emailengine.app in a larger environment, e.g. Managing / watching 100-200 email accounts and processing ~50.000-100.000 mails per day? Source: over 2 years ago

• Why is the JavaScript ecosystem like this

  I had the same issues when I started with https://emailengine.app - just like Ghost, it’s an app written in Nodejs. I tried multiple distribution options at first and finally went with complete self containment. All modules are pre-installed during the publishing step and thus the user never needs to run npm. Or if you download the “compiled” single binary version you don’t even need node as it’s bundled with the... - Source: Hacker News / over 2 years ago

Kirim Email mentions (0)