Slax VS Freshdesk

Slax Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Slax mentions (5)

• External SSD. How to get more from it? Linux on external SSD

  I find Slax which is looks like a good choice for live distro at a glance. If I'm correct it works not just in live mode it is installed on sdd. Source: 10 months ago

• Lightweight arch based distro

  Slax. It is based pn Debian, so you can apt install most packages. Make sure to read Slax's installation guide first though. Source: over 2 years ago

• Best xfce distro for an old laptop

  You mentioned in another comment that your laptop is from 2001? Try Slax or MX Linux. Source: over 2 years ago

• Live ISO with many utilities installed

  You can try Slax as it can be loaded to RAM. However you will need to install rest of the required utils... (afaik Chrome and GParted are included by default). Source: over 2 years ago

• Slax Linux - Download

  I'm trying to download slax linux from slax.org but its not working. If I go down to the bottom of the page and click on any of the download links I see a loading icon in the browser tab but nothing gets downloaded, I'm wondering if this is an issue with just me or if anyone else is having a simmilar issue. Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago