Freshdesk VS Lubuntu

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Lubuntu Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

Lubuntu mentions (17)

• Running workloads at the edge with MicroK8s

  MicroK8s is a lightweight, batteries included Kubernetes distribution by Canonical designed for running edge workloads which also happens to be developer-friendly and a great choice for building your own homelab. The following lab covers how to install and run MicroK8s on your own edge node running Ubuntu 22.04 LTS, deploy the NGINX web service and exposing your NGINX website to the Internet with SSL/TLS enabled... - Source: dev.to / 3 months ago

• Session manager Anbox

  Anbox Cloud as a solution developed by Canonical, the company behind Ubuntu, to bring Android at scale to any cloud with support for ultra low latency video streaming and recent Android versions. Source: 11 months ago

• Open Class - Distributing ROS2 Apps with Snaps

  In this open class, we will get hands-on with the new course Distributing ROS2 Apps with Snaps offered by Canonical - Developers of ubuntu), you’ll learn the basics of snap creation for ROS & ROS2 applications. Source: about 1 year ago

• What happened in IoT last two months? Here are some headlines I found interesting

  Ubuntu Core is an app-centric embedded operating system based on Ubuntu. Developers can focus on building apps while Canonical provides and maintains low-level components. Ubuntu Core enables advanced security capabilities out-of-the-box, and Canonical supports devices running Ubuntu Core for up to ten years, delivering security patches and bug fixes. Source: almost 2 years ago

• What happened in IoT this April? Here are some headlines I found interesting from last month

  This month, NVIDIA finally open-sourced kernel modules for their GPUs. With what was by now a much-awaited transition towards the landscape of open-source software, the silicon vendor released the kernel driver under a dual MIT/GPL license. Cindy Goldberg, VP of Silicon alliances at Canonical, noted how the new NVIDIA open-source GPU kernel modules simplify installs and increase security for Ubuntu consumers,... Source: almost 2 years ago